Hotel di Port de San Miguel

After staying here last year and having a great time and rebooked. I booked a twin room and online the pictures show a balcony, upon arrival we were given a box room with no opening windows, balcony or terrace, it was not what we booked or expected. Upon complaining and asking for a room change Racquel on reception was extremely rude and unhelpful telling us that is the room we had paid for and that no rooms in the whole hotel were available. Firstly I had email proof that I hadn’t booked that room and online I could have booked a room that night for the hotel, also showing it was not full. After much hassle and help from the manager we finally got moved rooms the next day, Racquels customer service was appalling and no apology or response was given despite being given a complaints form by another receptionist. The food, entertainment and cleanliness of the hotel cannot be complained for. However due to such poor customer service by reception (Racquel, long brown hair) I will not be staying at the hotel again.

We found the hotel pretty good, basic but clean. Useful to have the kitchenette in such hot weather. Pool area very quiet when we were there, tended to be busier in the afternoons where small groups would come and play music. I think as there’s no bar it would put some people off but we like the quiet during the day. Close to lots of amenities 5 mins walk, mini markets, shops, bars, restaurants etc. 5-10 mins walk to beach but bit further if you want a sunbed. Took us approx. 40 mins to walk to main bars such as Ibiza Rocks etc. which is a bit much in the heat of the day. Lots of bars and restaurants in the area if you don’t want a big night in the main Bay Area. Considering it’s San Antonio it was pretty quiet at night only one or two doors being slammed and people laughing and shouting so got pretty good sleep here if you’re wanting that.

Located in Sant Joan de Labritja, Hacienda Na Xamena, Ibiza is by the sea, within a 10-minute drive of Puerto de San Miguel Beach and Port de Sant Miquel. This luxury hotel is 13.9 mi (22.3 km) from Talamanca Beach and 14.2 mi (22.8 km) from Port of Ibiza.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).For dinner or brunch, stop by Restaurante Edén, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 11 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Treat yourself to a stay in one of the 77 individually decorated guestrooms, featuring private pools and indoor private spa tubs. Rooms have private furnished balconies or patios. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Very nice hotel great area swimming pool outside close to cafe mambo to watch a beautiful sunset very close to the local shops Walking distance to nice restaurants and couple of clubs. I definitely will be back!

Staff are friendly and helpful, check in really quick & easy and room has everything you need. Nice swimming pool and chill area for during the day! Close to the sea front and to clubs like Ocean Beach, Cafe Mambo/Mint, etc. Would definitely stay again. :)

We booked with Jet2 and had a very easy private transfer to the Hotel. We were met by some very friendly staff who gave us a glass of cava and showed us to our rooms. The room and bathroom were lovely, the only fault would be no tea/coffee making facilities. We loved the vibe of the hotel and the staff could not do enough for us. the breakfast was great and served until 12. The pool area was really great and we could always get a bed, the only moan being we would have liked to go on the roof top pool but you have to spend 50 euros each a day for that to be allowed- I thought this was a lot seeing as we were guests of the hotel. I also thought there would have been a nicer beach closer but you have to walk around the bay to reach it. that being said for a group of 6 ladies we had a great stay.The hotel was quiet, safe and very clean. Everyone was very friendly I would return, thank you.

1 fantastic week in a hotel with all the ideal conditions for a well spent holiday. Good location, nice pool and the food was excellent. Less pleasant was just the deafening noise early in the morning from the pool animation. Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”. After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.

The hotel was excellent , clean with friendly staff. The position was ideal right on the beach and yet close enough to walk into Ibiza town (15mins) If I have any criticism it would be the pool area is too small with not enough room for proper sun beds only deckchairs. Tea and coffee making facilities in the rooms would be nice too.

Accueil magnifique !! La suite junior était incroyable, très belle vue de la mer depuis l'hôtel, un buffet au petit déjeuner excellent, complet et un personnel aux petits soins !! Salle de sport et piscine sympas !

Firstly, let me say this ... whoever took the photos of this hotel and edited them deserves a pay rise because they are a genius. I'm not even angry about the fact I paid almost 600 euros to stay here for a few nights, I'm disappointed at the fact the owners of this hotel can get away with being so deceitful. The photos you see online, in my opinion are not of the hotel you will be staying at if you book here. I've added some photos to this review which will show you what the hotel actually looks like, if you can even call it a hotel. Before I continue, I will say that the staff on reception, and the cleaning staff in general are really good, in fact they did they're absolute best to accommodate us when everything started to go wrong. I blame the management and owners of this hotel entirely. To cut to the chase: We travelled with a large group of people and upon arrival were given our rooms. The majority of the air conditioning units did not work and other rooms were offered, however those units didn't either and instead banged and clanged and spat out ice all over the floor multiple times. One member of our group couldn't get another room so had to sleep with his HEAD IN THE FRIDGE to cool down. I am not making this up, nor could you if you tried. There were cupboards hanging off the wall, the rooms were dark and dingy, the hotel is SO noisy that someone closing a door two floors up sounds like a gun shot, not to mention the fact the walls are paper thin and you can hear absolutely everything going on up and down the hotel. I found it incredibly hard to sleep at this hotel, as people were coming and going at all hours which made it unbearable at times. The window in our room didn't shut or lock properly and the reception staff are very clear on keeping your valuables inside the room safe ... I wonder why when the windows don't lock. The beds are solid as a rock, the pillows are like biscuits and every piece of furniture in the rooms is dated and grubby. Overall, the management of this place should be utterly ashamed of themselves for allowing people to hand over their money to stay here. Pay a little bit more and stay elsewhere, I really wish we had done.