Via Lungomare Nettuno, 1, Porto Empedocle, Sicily, 92014, ItalyLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.1/5
Sangat Baik
79 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.0
Kebersihan4.2
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Semua ulasan(79)
Ulasan positif(38)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(8)
Ardian Njehrrena
Bilik Klasik
Menginap pada Mei 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jun 2024
the location is very good a lot of restorants around, and a very good breakfast, the reception very friendly .
the seaside very intresting
Terjemah
Jan Brasching
Bilik Klasik untuk Kegunaan Tunggal
Menginap pada Mac 2023
Pasangan
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Apr 2023
Very lovely hotel and extremely friendly and helpful staff. Perfect for visiting the Valley of the Temples and the Scala dei Turchi beach nearby. Highly recommend.
Terjemah
Pengguna Tetamu
Bilik Klasik untuk Kegunaan Tunggal
Menginap pada Feb 2023
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Mac 2023
Excellent
Terjemah
ZhangjiaoAll in Wien qishicanting
Bilik Terrace
Menginap pada Okt 2024
Bisnes
29 ulasan
4.5/5
Hebat
Disiarkan pada 27 Dis 2024
環境很好,服務一般,不過還算比較滿意
Terjemah
Pengguna Tetamu
Bilik Terrace
Menginap pada Sep 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Dis 2024
環境好 服務也挺好,總體不錯
Terjemah
Pengguna Tetamu
Bilik Klasik untuk Kegunaan Tunggal
Menginap pada Jan 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Feb 2023
Ottima struttura fronte mare.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 23 Nov 2024
There's a pleasant atmosphere here and everybody was relaxed and chatty. The location is seafront so I walked the beach every day. All that fresh air meant that I appreciated the firm bed and had a great night's sleep each night. There's quite a bit of sound bleed through but the hotel does go quiet around 10pm. A decent shower started my day well, followed by a good quality breakfast with lots of variety. In the local town there's a good number of restaurants and bars and it's a short drive to Valley of the Temples and other tourist attractions. It's a 4 star review for the hotel but one extra star because the staff went the extra mile for me during a rental car problem, special thanks for that help, graci mille Sophia.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 7 Nov 2024
Great customer service, receptionist with the brunette hair who speaks english and french was very helpful and welcoming. Definitely recommend. The location is great, right next to the beach and i would definitely come back again in the future.
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 28 Sep 2024
Was here in middle of September beautiful location friendly staff especially Colergo at the pool Front desk very helpful Always a smile on there face Breakfast was diverse for Italian standards with scrambled eggs & Bacon Very Clean room & Hotel 25 min walk on the towards Scale Fri turchi
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 25 Sep 2024
We had to cancel one night as our flights were delayed so we did not have much time for the pool or beach. Rooms were good sized an comfortable. Good breakfast, kind and helpful staff. Great location, 1 min to the beach and a pool. It was only about a 10 minute drive to the valley of the temples. Free parking. We would come again. Would recommend this place to others visiting the area.
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Lain-lain
1.0/5
Disiarkan pada 23 Mei 2024
I recently had an incredibly disappointing and frustrating experience at Hotel Villa Romana. Not only was the stay itself subpar, but I also encountered a serious issue with theft and the hotel's refusal to address it appropriately. 1. Theft of $500: During booking, I was overcharged by $500. I immediately reported this to the hotel management, expecting a swift and thorough investigation. Instead, I was met with indifference and denial. The staff was completely uncooperative. 2. Refusal to Refund: After numerous discussions and escalating the issue to the hotel manager, it became clear that they had no intention of compensating me for the stolen money. The manager was dismissive and refused to take responsibility or offer any form of reimbursement. This level of customer service is completely unacceptable, especially given the seriousness of the situation. 3. Poor Customer Service: Apart from the theft, the general customer service at Hotel Villa Romana was extremely poor. The staff were unfriendly and unhelpful, making my stay even more unpleasant. Simple requests were often ignored or handled with a bad attitude, which further tarnished my experience. 4. Room Condition: The room itself was below standard. The cleanliness was questionable, with dirty carpets and a musty smell that persisted throughout my stay. The bathroom fixtures were outdated and poorly maintained, adding to the overall discomfort. 5. Lack of Amenities: The advertised amenities were either unavailable or not as described. The so-called fitness center was a joke, with broken equipment and inadequate facilities. Additionally, the Wi-Fi was practically non-existent, making it impossible to stay connected for work or leisure. 6. Noise Issues: The noise levels in the hotel were disruptive. Thin walls meant I could hear everything from the neighboring rooms and hallways, making it difficult to get a good night's sleep. The situation was exacerbated by the hotel's location near a busy street, resulting in constant traffic noise. Conclusion: My experience at Hotel Villa Romana was nothing short of a nightmare. The theft of $500 and the hotel's refusal to address the issue or provide a refund is a serious concern that future guests should be aware of. Combined with poor customer service, substandard room conditions, and misleading amenities, I strongly advise against staying at this hotel. Save yourself the trouble and look for accommodation elsewhere.
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 2 Mei 2024
The hotel provided excellent services at all times. Breakfast was good and with sufficient choice. Rooms and surroundings clean. Situated close to the sea and with great views. The hotel provides a good dinner. Bar services could be better.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 31 Jan 2023
We stayed at the hotel first week of November coming to the end of season in Minori and booked before reading into the hotel as we found a good deal. It’s worth knowing before booking that the hotel does not have parking available and our parking costs equated to approx 100 euros for the week which we did not anticipate. Additionally the use of the pool was not available due to the time of the year which was frustrating as the temperatures were still as high as 22/23 degrees. Furthermore, the room was hot and the air conditioning units do not work after November, we were simply told to open the balcony doors for fresh air. It should be noted that the noise of the traffic outside the hotel even out of peak season made it feel like i was sleeping on an F1 track. The plug sockets were irritatingly situated in the room, only 2 available which was awkward when trying to charge phones and no where near the bed when relaxing. The hotel was spotlessly clean, with fresh bedding and towels every day - the housekeepers do a fantastic job there. All the staff were very pleasant and welcoming, I just wish we visited Minori in the summer to appreciate the hotel fully.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 31 Jan 2023
This was a good base for exploring the area. We stayed 3 nights in a room with a very marginal sea view, though others have better so specify you want a full view in your booking! Easy access to the beach. The restaurant is well priced and food was excellent. Very nice house and restaurant staff, but the reception staff could do with some charm training.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2022
Lain-lain
1.0/5
Disiarkan pada 31 Jan 2023
Menu was the same all week The toilet wasn’t functioning properly There was mold and mildew on the ceilings They gave us the room right above the door to the restaurant and at 6am the staff was so loud getting ready for breakfast it was annoying The pool water was green And there wasn’t any pool towels