Hotel berhampiran Museu dos Comandos, Porto

We just came back from a 4 night stay. We highly recommend this hotel. The staff was amazing (Miguel and Gabriel) were especially helpful upon check in and other occasions. It was easy to use public transportation (close-by). The beach is right down the street. Many good restaurants within walking distance. Grocery Store next door. Bar Staff were amazing. Air Conditioning was nice and cold. Rooms were clean, beds were super comfortable. Highly recommended!

Beautiful well equipped spacious room! I stayed here for 5 days and I couldn't be happier. Staff was warm, welcoming and very helpful. My only con is they go really really heavy on a perfume room spray in the hotel lobby that was just WAY TOO MUCH. I have a very sensitive sense of smell and I had to cover my nose going thru the lobby. But otherwise, the stay was excellent. There's a fitness center, a spa with different services, a nice dining area for breakfast - and the breakfast was excellent! Great choice of hot and cold drinks, fruit, wide variety of breads, cereals, hot food and pastries. I didn't actually use my breakfast option until the final day and I wish I had because it was actually VERY GOOD. The dining area was spacious and the staff attentive. In my room - my bed was HUGE, king sized, very comfortable. The balcony was lovely with seating. There was plenty of closet and desk space. A large screen flat with a lot of cable television channels from all over the world. The bathroom was spacious, clean, equipped and the shower was a huge walk in with hot water and great water pressure. I enjoyed my staff - I was even granted a late check out and they stored my luggage as I took one last lap of the city before leaving for the airport - which is NEARBY! I also took the public 500 bus into centre Porto a few days, so fast and convenient - the bus cost 2.50 EURO. Recommend the stay 100%!

Booked for a week long stay in this hotel, & was disappointed on arrival. Receptionist was rude, the room was completely visible from the street with no privacy curtains, so we could either keep the blackout curtains completely closed or have absolutely no privacy from a very busy intersection. Also, the toilet seat, bathroom door & air conditioning were all broken or faulty. We didn’t make a fuss because we were planning to spend our days out & at the beach, which is 10 min walk away. But we then had a family emergency back home & had to cut our trip short, & rearrange our flights urgently. We asked about getting a partial refund for the days we couldn’t stay, offering to pay a cancellation fee, as we were trying to pay for last minute flights home. The receptionist was INCREDIBLY rude & dismissive. He not only refused to help, but told us to “go away” for a few hours, saying he would call management but refused to do so on the spot, for no reason. We told him we were in a hurry trying to arrange flights home & he simply shrugged, annoyed. He didn’t try to call anyone or suggest he couldn’t at that time, he was simply refusing to & told us to go away for a few hours, when we were trying to make urgent arrangements. I called Urban Hotel offices seven times with no response, emailed about the situation & got no assistance, no refund, no credit, no basic help. An utterly subpar hotel, but the lack of politeness, basic respect & compassion was appalling. Would advise against staying here.

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

Porto hotels prices are quite expensive. On our recent visit there we decide to spend a couple of days in this hotel, so to see the off center attractions.The room price was very fair. The hotel is quite modern and also simple. Nice rooms and very clean too. Complimentary continental breakfast is served in buffet style. Actually there is not a true bar, but a ”bar corner” which is OK for a couple of beers or some wine. As we had a car, we are not able to comment on transport connections.

Very nice hotel, modern and confortable. The staff is very nice and helpful. The rooms are clean and well kept. The breakfast is good and varied. Close to a big shopping mall and metro station. Oporto center is only 10 min. away in metro.

Nothing to say but ”everything” is really good. No problem at all, check in, check out, rooms, cleanliness, people, breakfast, parking, food. Everything perfect.

Accueil chaleureux,chambre spacieuse mais malheureusement pas celle prévu d'origine, nous d'evions avoir un lit Queen ou king size nous avons eu au finale 2 lit simple. Les recouches sont bien faites par les femmes de ménages. Un peu chère pour le prix mais très beau hôtel . L'eau est payante faites attention

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP