Hotel berhampiran The Portuguese Cock di Porto

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

4dias em família. O atendimento foi espetacular do início ao fim. Sempre muito atentos. Quartos com camas muito confortáveis e bem isolados do barulho. Têm estacionamento fora do hotel, mas é 1min de distância e o valor diário de 10€, o que é um excelente preço tendo em conta o que se pratica na zona. O rooftop é bom e têm algumas mini festas que são agradáveis (e acabam às 21:30), por isso é óptimo. A limpeza dos quartos é impecável e não tenho mais nada a apontar. Só não experimentei o pequeno-almoço por ser um valor demasiado alto para os preços de um pequeno-almoço normal. A repetir de certeza!

Do not be put off by the reviews for this hotel. Our experience was really good and with a little planning this could be the ideal hotel for your Porto stay. The hotel is a solid 5* and I spend a lot of times in good hotels. The bar area down stairs is comfortable and a nice place for a pre or post dinner drink. The cheapest decent wine we came across during our stay at Porto was here @ less than 4€ a glass! The executive room we stayed in was immaculate, large and with a very comfy bed. The views from the 12th floor were wonderful overlooking the river. There are two swimming pools and whilst the one on the roof was too chilly for a dip during the day at night it made for a very chilled area to drink. The other pool is above the gym on the 1st floor and it’s nice that there are dressing gowns in the bedroom so you can just go down from your room without having to walk across reception. The restaurant offers a buffet and a La carte. Neither were anything special and we only ate here once. The breakfast was much better with loads of choice and decent scrambled eggs! One of the best things was how cheap Uber are in Porto. You need them as there is nothing around the hotel and it’s not safe to be walking around at night here. 5€ To Porto, 7€ to Mastohinos and around 20€ to the airport makes travelling to places quick and cheap. Days out: If after a few days in central Porto and Gaia you are looking for other lovely places to go I would highly recommend going to these places: Mastohinos - 7€ in Uber and only 15 minutes from the hotelfor beautiful beaches, a lovely park and some of the best seafood restaurants in Portugal. Guimaraes: 7.5€ return on train from Sao Bento railway station. A beautiful medieval town with beautiful cheap dining, castles, palaces a cable car and more churches than you can imagine. If you do go here PLEASE try the pregos at Pregaria de Guimaraes. They are truly amazing and outshone for me anything I tried in Porto.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

Gostava de deixar um comentário sobre o Novotel porque realmente surpreendeu-me muito pela positiva. Ia sem grandes expectativas. Vi alguns comentários que mencionavam a antiguidade dos quartos e a falta de modernidade. A realidade NÃO é essa. O Hotel é maravilhoso. A entrada é enorme, os funcionários são super simpáticos e facilitam a estadia. Ficamos num quarto com vista para o mar. Com uma boa casa de banho, com uma banheira grande. Os armários do quarto são imensos! Tem um sofá cama mesmo que seja um quarto para dois. A televisão era igualmente enorme! O quarto é bonito, com uma decoração, e aconchegante. Tem ar condicionado e um mini bar que estava incluído no preço todas as bebidas do mesmo. A zona do restaurante era muito bonita. A piscina? Muito boa. A água estava sempre morna. De 0 a 10, avalio o Novotel com um 9 e só não dou um 10 pelo tamanho da piscina. É um hotel muito bom e procurado por famílias com crianças, o que faz com que a piscina esteja sempre cheia. Quanto ao pequeno almoço também quero deixar um elogio, pois é bastante variado e nunca deixam acabar as coisas. Gostei muito

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP

Quite large hostel. It has many amenities but doesn’t really convey the hostel vibe. There isn’t really any common area aside for the kitchen and reception area as the huge inner garden is actually a restaurant. We have been kicked out the picnic tables multiple times even though our room is adjacent to the garden, we couldn’t even just sit and read without ordering anything. We were a bit disappointed by the welcoming drink activity as the staff just brought the people together, brought a pitcher of some cocktail and left us to entertain ourselves. The kitchen was quite dirty ever time we went as well. It seemed like the other people staying here didn’t really take care of it but it didn’t seem like anyone from the staff was going to check either. We stayed in a 4-bed room which was clean enough but kept the humidity inside a lot. The curtains and ceiling were dirty or moldy, not really sure. The place is ok, we were expecting more of a Selina.

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍