Hotel berhampiran Tower of Pedro, Porto

Typical of the Portuguese Hotels we have had on our Bunnik tour on the Portuguese leg. Stairs and no ramp to get suitcases into the hotel and a bit if a shortage of staff to help. No tea and coffee or free water in the room only one free plug on one side of a double bed. Our bathroom toiletries was a shower cap but there were squeeze bottles of shower gel,shampoo and bath gel attached to the shower. Only one glass in the room although we were in a room for couples; there were 2 small ones in the bathroom. The tiny glasses allowed you to have some water to brush your teeth so you don't bang your head on the overhead cupboard mirror which is totally unnecessary since it doesn't hold anything. The basin was so shallow that you dare not leave it running long. There was a bidet if you need one, otherwise it just takes up valuable bathroom realestate. One of the few hotels without a pool and reliable WiFi in our room. No news in English. but old movies overdubbed in Portuguese. I was told that they were working on upgrading their WiFi. On the plus side, the room was clean, breakfast was plentiful with a good range of food. Thr staff as helpful as as was possible. The area is good for access to art galleries and eateries.

Comfortable rooms and location easy enough to get into all parts of the city using Uber, which are very reasonable and cost around 3 euros to the furthest point at the river. You could walk but my father has some mobility issues and the uber was much faster, allowing us to expore poroto without tiring from the walk into town. The hotel is kept well, is cosy and inviting once inside, dont be put off by the exterior. Rooms were very well designed for the price bracket. Attention to detail of items in the bathroom need to be addressed though. Soap dish was loose on the wall as was the faucet on the bathroom sink. Small details that bring an otherwise very nice room below its potential. Although a little firm for me, I still slept very well on the bed. No external noise heard and quiet and effective air conditioning. The safe was an issue for me. We had 2 rooms and the safe was not bolted into the wardrobe, you could remove the safe if you wanted to. This makes the safe redundant and concerned me. The front desk also do not have their own safe for guest valuables. However we had no issued and our belongings remained untouched. The hotels did lock our belongings into a storage room on our last day. I would definitely stay here again and I think this hotel offers both an element of luxury whilst remaining a mid priced option. The staff were also very helpful and attentive.

Hostal con una ubicación de 10. Todo en muy buen estado, muy nuevo. Habitaciones cómodas y funcionales: la cama tiene cortina para tu intimidad y protegerte de la luz, enchufe, USB y luz que puedes encender cuando la necesites. Áreas comunes agradables. El personas es muy servicial, atento y agradable! Cosas a mejorar: algunos servicios básicos son de pago como toalla para ducha o taquilla. Se agradeceria que proporcionen candado para la cajonera para maletas.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Lovely hotel in Porto. What made it for me was the rooftop area and the bar service on the 8th floor, it was so calming and peaceful. Little things let this stay down for me however, in particular house keeping. I was there for a total of 5 nights and twice I had to go ask for more water and towels. They didn't replenish coffee, or even change the dirty coffee mugs for clean ones. As I say just the things you would expect. Location was good, but not fantastic for being right in the life of things without hilly climbs.

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.