Pengguna Tetamu
14 Ogos 2024
We recently visited Splendido Mare in Portofino with a group of eight people around 5:56 PM, looking forward to enjoying a drink on the beautiful terrace. To our dismay, we were turned away, being told that the terrace was already closed. This was quite disappointing, especially after we had just enjoyed a lovely walk around the area. What made the situation even more frustrating was that, just five minutes later, we noticed other guests already seated on the terrace, enjoying their aperitifs. When I approached the same staff member who had previously refused us, I was told that these guests were staying at the hotel. This experience left us feeling quite perplexed and disappointed by the lack of hospitality. It’s hard to understand why we were treated in this manner, and it certainly marred what was otherwise a beautiful evening in Portofino.
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