Hotel berhampiran Exotika v domku se zahradou v Praze, Prague

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

The hotel staff was kind and helped me with any questions I had. The hotel is clean and tidy but not at a very high standard, for me it was enough. The location of the hotel is excellent - next to a metro station and a station of several tram lines but the truth is that the main square and the city center are a 15 minute walk so I didn't always use public transport, on the other hand the hotel was not in a very central and noisy place. The hotel had the option of a simple breakfast for some extra cost, but I preferred to eat in local cafes. Unfortunately the air conditioner did not work and it was a hot day. I didn't talk about it with the hotel staff because I wasn't in the hotel most of the day and it wasn't the peak of the heat. It is important to note that in order to get to the elevator and from the elevator to the room there are stairs that may be difficult for older people.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

I had the pleasure of staying at this fantastic hotel. From the moment I arrived, I was greeted by a professional and friendly staff, they were providing me with valuable information about the local area and suggesting great places to visit. One of the highlights of my stay was the hotel bar, where I enjoyed delicious coffee. I was also impressed by the cleanliness of the rooms. I look forward to returning in the future. :-)

Very good location, 5 minutes from Wenceslas Square. Fast (under 1 hour) and cheap transport from the airport: take bus 119 to the subway (A), - and get off at Museum station (7th stop). From there it is 5 minutes to the hotel. Spacious room and bathroom, fast Wi-Fi. Breakfast ok. Heating in the bathroom did not work ! The staff were pleasant and helpful - deserve all the stars that can be given.

床很好睡，房間乾淨舒適寬敞！地理位置不錯，離市中心算近，入住前須自行跟飯店聯繫取得房號及密碼，自助入住！

Excellent location n at most 5 mins walk from the main train station Room size is moderate n big comparing to Asian hotels amenities are ok though despite offering the same things for hand face and hair lol Breakfast is included and good to have a chance to meet fellow travelers. Should have no worries as they have 2 sets of full food stations for everyone… capacity being more than 200 I wonder Price wise it is just worth the money

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

The hotel is located quite far from the center, about 20 minutes by tram, but the tram stop is nearby, so getting to the center is not a problem. The hotel has a parking lot where you can leave your car for 15 euros (currently free). The rooms are new, spacious and quite clean. It's a pity that there are no disposable slippers. There are sets for making tea and coffee, a kitchenette with an oven and stove.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.