Ulasan Relax Inn

Hangers / hooks for tovels missed in bathroom. Coffee at breakfast could be improved, but there is coffee machine, probably paid, between reception and breakfast room.

Personnel sympa " dame à la réception le soir", choix assez varié au petit déjeuner. Cependant ça ne vaut pas un hôtel 4 étoiles : vieux meubles et y'avait pas du tout de gel douche/ shampoing,le tube était complètement vide. A part ça, assez bien dans l'ensemble.

War ganz gut, wir hatten den Pool für uns alleine, im Zimmer gab es leider keine Klimaanlage und die Dusche war sehr eng. Das Frühstück war oke und für Parkplätze musste pro Stunde bezahlt werden sogar über Nacht. Für kurze Trips ganz oke.

Excellent service sur Prague. Rien à redire.

The property is cleaned, and staff generally get on with their jobs. It's value for money, and there's a clean room every day. Areas of improvement: 1. Staff, especially customer-facing, could be more friendly and approachable by smiling and conversing with customers. One of the receptionists was too serious and appeared to be forcing words out of her when talking or enquiring. 2. Breakfast is very average because it does not include cooked foods; all the items displayed are processed. And it is the same food every day. This is boring. 3. Regarding breakfast, food should be labelled so customers know what they eat, especially for allergy sufferers, particularly children. 4. The swimming pool and even the paid spa are unavailable to customers until late evening. The staff told me that the pool is being rented out to outsiders, offering swimming lessons to children who use it all day. This MUST be displayed, and customers SHOULD be informed when booking. Otherwise, it is deceptive or misleading, to say the least. 5. It is ridiculous that customers have to pay to use the pool and sauna, even though the hotel advertises these amenities to attract customers. 6. The shower and toilet are too small, and the gel dispenser is not good. You will need about 5 minutes to get the sustained gel to shower. Unless all the above are attended to, I WILL NOT USE THIS HOTEL AGAIN, AND I WILL NOT RECOMMEND IT TO ANYONE.

The mattresses were very thin. We all had very sore back from the mattresses, still have it when we came home. Our hotel room was infestated with ants. The radiator was not too hot. Very disappointed as we was looking forward to our holiday.

Stayed over last weekend for the first time and overall my stay was very pleasant. Excellent location if you’re wanting to attend a concert/event @ the O2 arena which you can reach on foot easily in about 30mins (or take 1 bus stop & walk about 5-10mins). Shopping mall is literally adjacent to the O2 arena too. Great public transport connection with a bus stop to the tube only a couple of minutes away (2 bus stops to the tube), I’d recommend to download the PID app (will be in English) to get exact connections and purchase tickets for travel in Prague. Wi-fi in the hotel was fast and much appreciated, as was the lift coz we were on 4th floor. Didn’t see the restaurant/bar open (if it’s in the same area as breakfast) and never asked so cannot comment. This part of Prague is rather residential, I have a feeling that even the hotel used to be a block of flats prior to being a hotel? Our room was ok, albeit a bit ‘tired’ (401) but overall it was simply practical enough with a wee fridge incl wee freezer compartment, kettle, some teabags, teaspoons and also wine glasses. Towels were clean, bed comfy. I enjoyed the view of the shopping mall and the O2 arena etc . Trains running past was quite nice to hear. Water in the shower was running cold @ first but turned warm after a bit, so I guess it must the pressure? Not sure. Breakfast was very good, and again sufficient, quite a lot of cold meat choices, cheese, boiled eggs, vegetables, jams, honey, spreadable cheese, bread and sweet bread, and breadrolls, toast, cereals, fruits; hot food selection was baked beans, hot dogs and steamed veg. Coffee is dispensed from a coffee machine, it was quite foamy but still nice & tasty. Milk, tea and 2 different juices were available too. There is a fabby pool (incl whirlpool) in the hotel too! I was hoping it would be free to visit but actually you do have to book your session via reception as an extra (approx. £10/hour/person) but what was great was that we had the pool to ourselves! & you get a towel too. Staff were all very helpful and friendly. I would definitely recommend this place, and I will also be back in future.

The hotel is about 15 minutes (depending on how long you wait for public transport), from the city centre. The room I was in was very average. The carpets and decor were old, the toilet seat lid was on the floor and the plastic seat itself not only didn't fit properly, it came apart every time you used it. The wash basin was cracked and the balcony door came off its hinges if you weren't very careful when opening it. There is nothing in the area of interest, so travel is a must. Finally, apart from the reception staff, the rest in the breakfast room and cleaners were miserable and not very friendly at all. I made breakfast one morning with only a few minutes to spare, but this didn't stop the woman on duty turning off the lights and clearing all the food. I stayed 4 nights and my sheets weren't changed once in that time either. No way I'd go back.

Really good hotel for a good price. It was 1km from the subway, although I still recommend. It wasn’t that bad. Hotel is really nice, we got big comfortable room. Breakfast was delicious and probably fresh (I didn’t like the coffee though).

Für ⭐⭐⭐⭐ Sterne zuviel Lärm in der Nacht vom Bahnhof. ..... Frühstücksbuffet könnte Abwechslung vertragen....mehrere Kaffeesorten.....Obst und Gemüse Auswahl ..... Bad sehr klein..... Poolnutzung zusätzliche Zahlung......!!!!

Séjour superbe, hotel très propre, buffet-petit-déjeuners copieux et variés , la piscine est chaude, très bien équipée avec les jets pour la thalasso. Le personnel est très aimable et vraiment un grand merci à THOMAS, le Manager, qui veille sur ses clients pour les renseigner et faire en sorte que le séjour se passe très bien . L'hotel est situé près d'un bus qui vous accompagne en centre ville et près d'un grand centre commercial très haut de gamme. Merci vraiment THOMAS pour votre chaleureux accueil et votre gentillesse, vous êtes toujours present à l'hotel ! MERCI ENCORE THOMAS VOTRE ETABLISSEMENT EST PROPRE ET CHALEUREUX ON RECOMMANDE ! TRES BON RAPPORT QUALITE PRIX Valérie