Hotel berhampiran Jasan, Prague

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.

Looked at a few hotels and initially booked one that was twice the price of this one. So glad I changed my location. Its a quick 10 minute tram ride into central Praha which is the best way to get around. Breakfast was a typical continental affair, hotdog style sausage was the only meat available, lots of cakes and breads, cereals, fruit, and salad. Not a massive choice but enough to get a filling start to the day. There is not a great deal of things to do or see around the location, so be prepared to hop on a tram to sight see, there is quite a large shopping complex about 10 minutes walk away. Room was fresh and clean and was very good value.

We liked the stay at the hotel in general, we were very lucky that it was not very hot in Prague, since the hotel did not have air conditioning. On the plus side, the location of the hotel was quite convenient, there were metro and trams nearby, there were delicious breakfasts and spacious, clean rooms, the guys and I were delighted, the cool guy Anuar always smiled at the reception and we even invited him to drink beer with us, but unfortunately he did not agree ((( Helped me find the club we were looking for and suggested the way to the main attractions, I rate the hotel 5

Booked via Booking.com a couple of weeks before we made the trip. It's in a fairly quiet area of Prague. Only a ten minute walk to the old town and a five minute walk to Florenc underground station. There are plenty of places to eat and drink nearby, so it's ideal for a short stay. The staff are the real stars of the Embassy Hotel. They speak very good English, knowledgeable and they are keen to go the extra mile. Checking in was easy and our room was spacious and clean. The bathroom was also a good size. I managed to get the temperature of the room down to a more comfortable setting, using the manual mode on the AC. There was a wide range of food for breakfast, including several granolas, meusli, porridge, fruit, cold meats and cooked food. There is only one lift that serves the six floors, but we never had to wait more than a couple of minutes to use it. The only minor issues were a low battery in the room safe, which was quickly dealt with, one blown bulb in the ceiling lamp and a broken sink plug open/close mechanism. The latter two would have been an irritation on a longer stay and should really have been picked up on a room inspection. That aside, we had a very pleasant stay indeed.

Residence was clean and close to city center (3-4 station from city center), we enjoyed the breakfest, especially considering price. I want to extend a special thanks to Anatoli, a member of the King's Residence staff. Anatoli's commitment to providing outstanding service and assistance during our stay was truly remarkable. His professionalism, attentiveness, and friendly demeanor were greatly appreciated. Cons is room card isn't work properly. We faced troubles with room card but Anatoli solved it immediately.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

Would recommend this hotel, it’s clean, functional comfortable rooms and in a good location. We also had an unexpectedly great view from our room on the sixth floor!! Myself and my partner walked from this hotel to the old town, across Charles bridge and into lesser town quite easily from here so was a good base. Check in and out easy. There is a lovely garden to sit in which is a lovely touch! The reason for 4 rather than 5 starts is the shower pressure was very very low in the mornings, but was fine in the evenings and the breakfast was very basic. However would stay here again for a good priced but nice stay in a good location in Prague :)

I had the pleasure of staying at this fantastic hotel. From the moment I arrived, I was greeted by a professional and friendly staff, they were providing me with valuable information about the local area and suggesting great places to visit. One of the highlights of my stay was the hotel bar, where I enjoyed delicious coffee. I was also impressed by the cleanliness of the rooms. I look forward to returning in the future. :-)

Loved this hotel, me and my partner visited this hotel 21st of march until friday 24th as a couple from wales in the UK on a budget we booked this as it was central and really good value for money, from the moment we arrived we felt really comfortable check in was swift and straight forward and the lady who checked us in was nice and polite, to be honest all the staff were so welcoming and lovely. The rooms was basic but very clean and comfortable, the lifts could be frustrating but no big deal but i would have easily walked to 3rd floor but didnt see any stairs to do so, breakfast was enjoyable and plenty of it, the bar area had a really lovely atmosphere and a good pint of starapromen for a good price. We were out most of the day enjoying the sites of this amazing city and evenings enjoying the bars and restaurants around the hotel and further across the bridge. Can honestly say it was an amazing first visit to prague and not the last hopefully, will definetly reccomend this hotel and hope to visit again one day..děkuji