Hotel Occidental di Prague

This is my third time that i booked with MOODS, the location is near to charles bridge and you should walk around 5 min to reach the old town. The welcoming was 👌 and i will come back sure 👍. The breakfast is good but they need to add more options.

We spent 2 nights at this hotel and the services offered were excellent. Everyone was nice and available at any time to help us. When we arrived they gave us a map of the city and a list of restaurants, plus buses timetables when we asked. Breakfast was delicious and the variety of foods offered was great. It is about 10 mins from the river and from one of the yellow subway stops. Definitely recommend.

What a pleasant surprise. A few years ago I stayed up the road from this hotel and had no idea that hidden behind the great big door was Czech design heaven...well if you like pretty bright objects, vintage toys and design classics. The front desk is very welcoming, you then get in the lift, to the assigned floor and into your room. Boom. Psychedelic wallpaper, 60's lamps, huge windows...I had a sitting room as well as the bedroom. I opened the windows wide and let the sights and sounds of Prague flow in. My friend was on the top floor and had two little balconettes! Perfect for a beer overlooking the roofs. Breakfast is just as relaxing...though later than you normally see. My only gripe, and you see this as a recurring issue for me...the pillows were too soft...like big fluffy pillows... But I will be back.

I have 2 bookings and one of the booking was cancelled but don’t know why and reception couldn’t give me an answer. I was very frustrated, why my rooms were canceled when it’s all paid for. Overall for a Hilton chain brand, reception was very unprofessional.

The placement of the hotel is fantastic, and what attracted us to it in the first place. Access to the Metro is not far, and there are plenty of restaurants, shops, ATMs, and even pharmacies nearby. The hotel itself was a little underwhelming. I did expect it to be a little more modern inside the rooms, but sadly, it wasn't the case. Whilst the overall cleanliness was acceptable, there were various stains throughout the room, most notably on the shower wall where the black tiles had white stains down the wall. Not long after our arrival I attempted to take a shower and within a couple of minutes my husband was shouting to turn off the water as I hadn't noticed it was flooding into our room near our beds; right across the carpet. The drain was not draining at all, and upon inspection, we found it was completely clogged with hair. My husband reported this immediately to reception, who said they would send someone soon to look at it. Over an hour later and nobody had arrived, and we wanted to leave to have something to eat. We mentioned it again to the reception on the way out. The receptionist informed us that somebody probably couldn't come to fix it until the next day or even the day after (our last day). My husband said if it wasn't fixed in the morning, we would need another room as being unable to use the shower(the only washing facility) was not ideal for a 3 night stay. Upon returning to the hotel around 7pm, we requested an additional pillow as I had a bad cold and I wasnt able to sleep without extra support. We were informed that we could not have one until the following day as they did not have access to the pillows. This, I found to be very unusual, especially having worked in hotels myself for many years. The next day, late morning, man did arrive to fix it with drain cleaner, and we had no further issues. There was sadly, a very annoying facility in our room, which was a sensor light in front of our door which would go upon any movement to the toilet. It was a very bright light and would disturb everyone in the room if anyone needed the toilet during the night, and funnily enough, it didn't stay on long enough when you needed it to. We could not find a manual switch for it. Due to illness, I did not partake in the breakfast for the first two mornings, but I did have it on our final morning there. It was very average and I found to be quite expensive for what was on offer, even for Prague. Some dishes were unusual, even for my Czech husband. Due to the high prices in hotels in Prague, I feel that generally, the issues were small, and we did overcome them. As I was unwell, I did stay in the room longer than intended, and the bed and bedding were very comfortable. I believe lined curtains would be a welcome addition for weary travellers as the sun really shone bright into our room in the early mornings. As the hotel did not have a restaurant or bar and served a pretty average breakfast, I would most probably look for a different hotel

Great value for money. Very kind receptionists. The room is nice. Breakfast restaurant is a bit too small but food is very tasty and fresh. The gym is really good, would've been better to open it earlier than 10 am.

* My room on the top floor had windows in the angled roof. Which meant that one had to be at least 1.80m to open/close (I'm 183, phew!) and no real view. * I asked and got a room with both a double bed and a bath-tub (which is very nice when in Prague, I walk a lot during the day) * I counted 4 large mirrors in the room, 2 full length in front of the bed. I'm not a big fan of seeing my middle aged everywhere when I walk around in my underwear. * The breakfast was tasty, but very limited in selection, only one egg dish (scrambled eggs) * Comfy bed with proper duvet. * I like the location a lot, lots of great places to eat in the neighbourhood. A tip: When walking/cycling to Charles Bridge, find the direction down to and follow the river. Much nicer than walking in the middle of the town.