Hotel Prague dengan Spa

I have 2 bookings and one of the booking was cancelled but don’t know why and reception couldn’t give me an answer. I was very frustrated, why my rooms were canceled when it’s all paid for. Overall for a Hilton chain brand, reception was very unprofessional.

Great value for money. Very kind receptionists. The room is nice. Breakfast restaurant is a bit too small but food is very tasty and fresh. The gym is really good, would've been better to open it earlier than 10 am.

A nice hotel in a very quiet road with excellent public transport links very close by. This location is perfect for anyone who wants to be just outside the tourist centre of this superb city. The room had a wonderfully comfortable bed and plenty of storage space. A kettle would have been nice but I was aware none is provided and so took my own. The shower head was too narrow and didn't give a large spray area of water but there was plenty of hot water. Breakfast was ok by Prague standards but I felt that the coffee machine was not up to the job, it may just need an adjustment of settings. Coffee was too weak for me and I don't particularly like strong coffee. All staff were extremely friendly and I felt they wanted their guests to have a pleasant stay. Overall a good stay and I would return, purely because of the positive attitude of the hotel staff.

酒店是比較舊，但是房間比較大，價格也很實惠，就是洗澡的空間有點狹窄，整體還是不錯，晚上睡覺也比較安靜，可能因為在郊區，交通還比較方便，出門就可以搭電車或者地鐵，所以去機場也比較方便。 而且酒店的人不會亂動你的東西，放在桌上的垃圾也不隨便丟。 但在最後一天，我還在收拾東西的時候，大概八九點，突然有幾個人在門口說話，然後就刷卡進來了，嚇我一跳，不知道是為什麼？但是她也馬上退出去了

The staff was very nice and helpful. Except the Asian woman who did my massage in the Spa & Wellness, she did not care and did no effort to at least pretent to care. The massage was average. The concierges and waitresses were great. They made the stay worth it, but to be honest the hotel is very out dated! it feels like you are back in the 50's. They try to hold on to their former glory and reputation, which they do with the price as well. Unfortunately, the quality of the rooms (I was in a suite) was not matching the price!

Great breakfast buffet and excellent service. The bus station to Cesky Krumlov is just a few minutes from the hotel. Very convenient location. Highly recommended.

Very nice hotel - we will book a room again here when we return to Prague. The staff was very friendly and the room was lovely. We were here during a very hot week in July and there was a fan in our room which helped cool us down at night. Very thankful for this. The room was clean and had everything we needed. Breakfast was included in the price, and for a ”free” breakfast it was absolutely fine. I do wish the milk for the cereal had been cold, but that is a minor detail. Everything else was lovely. The hotel is located right next to the tram lines which made it easy and fast to get into the center of town. The staff was very serviceminded and answered every question we had.

The hotel is in an excellent location and the food is great. The rooms are very small. and charge even for a bottle of water that is in the minibar In addition to this, they told us in the morning that it would be possible to do a late checkout, then after 10 minutes they told us no and that we would have to pay an extra night if we wanted to stay. And they will give us a discount of 40 dollars. I think that if they make such a mistake they need to absorb it and not cause discomfort on the part of the customer.

Probably one of the best hotels I’ve stayed in just due to the overall hospitality & it was the small things that made a difference. I was offered a glass of champagne while checking in, a couple complimentary chocolates were in my room & also a a personalised greeting card which were all nice touches. Location was great, the walk into city centre was nice too in the good weather. It rained once in the evening while I was there & was able to get an umbrella from reception. My room had a really nice vibe with the big Buddha statue in the corner & the bed was massive & really comfortable. The breakfast was definitely overall the best in terms of quality of ingredients being used. I’ve been in hotels with bigger selections but lesser quality. I can’t speak on the spa as I didn’t use it but was told it’s a very private spa & only you’ll be in there on a time you book, no other guests can use so can imagine couples would really enjoy that. Would definitely stay here again & Prague was a great city to be honest so I will definitely return.

酒店位置很好，靠近查理大橋，出行方便。訂了3晚，第一天訂了2個不同的房間，都有空調，第二天需要換房，給我們換到一樓沒有空調，但前一天入住同樣的房型都有空調。跟前台溝通後，經理果斷免費升級套房，還將2個各20kg的行李搬上3樓