Hotel berhampiran Toskansky Palace, Prague

Loved this hotel, me and my partner visited this hotel 21st of march until friday 24th as a couple from wales in the UK on a budget we booked this as it was central and really good value for money, from the moment we arrived we felt really comfortable check in was swift and straight forward and the lady who checked us in was nice and polite, to be honest all the staff were so welcoming and lovely. The rooms was basic but very clean and comfortable, the lifts could be frustrating but no big deal but i would have easily walked to 3rd floor but didnt see any stairs to do so, breakfast was enjoyable and plenty of it, the bar area had a really lovely atmosphere and a good pint of starapromen for a good price. We were out most of the day enjoying the sites of this amazing city and evenings enjoying the bars and restaurants around the hotel and further across the bridge. Can honestly say it was an amazing first visit to prague and not the last hopefully, will definetly reccomend this hotel and hope to visit again one day..děkuji

We spent ten days in Prague in May, 2023, staying at the Dancing House, and we couldn't have been happier. The conventional wisdom for a hotel in Prague is to find one on Old Town to be close to the many tourist sites, but the location of the Dancing House offered several benefits: there is a tram stop just outside of the hotel, and around both corners to the left and the right about six blocks away is a Metro station. We never once felt ”away from the action” during our stay in the city. We had a beautiful room, 402, which was spacious and comfortable with three large windows. Every morning we would get up and pull back the curtains to a view of the river and the Jirásek Bridge. Then we took the elevator up three flights to the breakfast room on the seventh floor, being sure to take one of the tables by a window. There was nothing more that we could have wanted as the selection of items was comprehensive, but I especially like the machine which dispensed cups of black coffee, café au lait, cappuccino, and espresso. And the bottles of Prosecco! There is also a nice coffee/gift shop on the ground floor where we stopped two afternoons for ice cream. The only feature of the hotel we didn’t especially like was the rooftop bar. We were given two passes to enter the bar but we didn’t buy a drink. The views are wonderful, but it was crowded with nowhere to sit, so we just walked around once and left. We found two bonuses staying at the Dancing House hotel: one was a nice wine bar, Wine Not, one hundred meters away at Masarykovo nábřeží 8- We stopped here several afternoons after sight-seeing to sample a glass (or two) of wine and to chat with the servers. And the second was a floating restaurant just across the street from the hotel – Restaurant Matylda. Luckily, we had dinner here on our second night and enjoyed it so much that we returned for one more dinner before leaving for home. A tip – the octopus carpaccio is great. And there are two open areas on the boat. On two afternoons we sat at a table on the bow in the sunshine and sipped chilled Czech Rose. If we ever return to Prague we will not hesitate to stay once again at the Dancing House.

Best place to visit when reaching to the main center of prauge , close to the metro station and to various tram and buses , close to a palladium shopping mall and not far from the square Greqt A/C , polite services crew I'll come back again

【良かったところ】 ・できたばかりからかホテル全体がきれい。 ・フロントで英語が通じる。 ・一泊約£30と個人的に合格ラインの宿泊代。 ・ホテルの周りが騒々しく無い。 【悪かったところ】 ・中心部からかなり離れている。また駅から徒歩約10分。 →宿泊費の安さからくるものだが、歩きのが嫌な人は少しオススメできないかもです。またプラハ中心部へはメトロやトラムを乗らないとかなり遠いです。 ・歯ブラシ、歯磨き粉がない →格安航空を考えてる人は準備しなければなりません。 ・部屋はやや狭い。 結論 泊まって良かったです。

I just can´t believe what happened in this hotel…. First time ever… I have traveled in 50 countries during the past 20 years. I arrived 22nd May at 13:20 to hotel. The lobby was empty and the whole hotel seemed to be running on low capasity. I went to reception to make check in. No sayign welcome or anything, the receptionist announced me unpolitely that the check in starts at 14:00. I asked that is he serious - the hotel seemed to be empty and in all hotels before, I have had the room if it has been free. Absolutely no cooperation here. I got arrogant answer that the check in starts at 14:00. So - then I sat in the lobby for 45 minutes. There was two receptionists, who were more interested of chatting to eachothers than serving the customer. At 14:00:05 I approached them and asked if I could get the key now. I got it. Have to say that never ever I have whitnessed such an uncooperativeness and arrogance. The room was ready and empty - why the heck I was made to sit in the hot lobby. This was really horrible experience of customer service. Two other minuses were, that the air conditioning did not work in the whole hotel. Also, the hotel WiFI was useless, as the speed was 0,2Mb/sec. Never again to this hotel - I sincverily hope management will react to this feedback

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.

It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.