Haily Binya Resort & SPA (Kunming Haili Binyan Dujia Jiudian) is situated at the intersection of Guangfu Road and Guannan Avenue.This Kunming hotel features Thai-style architecture and design. Guestrooms are equipped with fridges, Internet and mini-bars and some suites feature balconies and jacuzzis.A restaurant with a Southeast Asian-style layout is located within the hotel and serves a range of cuisines including Cantonese. A large banquet hall and a number of conference rooms are also located on-site.This hotel has a hydrotherapy theme and features a hydrotherapy center, a spa club and a swimming pool.
"I’ve been partly prompted to post this review because I got a very begging message from the hotel asking me to post a “perfect 5 star rating”, which is not entirely deserved. We had a good stay at the hotel overall but it needs improving to live up to what it promises. I have nothing but positive things to say about the staff however, as they were great.
We had a very comfortable bed and a very nicely decorated room. We also enjoyed having a private jacuzzi - well worth the upgrade. Although the bubble function seemed to be deactivated which was a shame. We had a private steam room, which was also great, but it seeped out a huge amount of water onto the bathroom floor, which I nearly slipped over on.
Breakfast is delicious. There’s a fresh noodle station in addition to a huge selection of Chinese and Western breakfast foods.
Hot spring facilities are extensive, but imperfect. The layout felt like a labyrinth. My girlfriend was disappointed to see that the female only section of the hot spring (containing saunas, steam room and baths) was mostly closed for renovation. This was really unfair. Lots of the hydrotherapy pools in the main area weren’t working properly, either.
Similarly, we very much enjoyed the food at the restaurants but they were often closed at short notice, making it hard to make dinner plans. Room service took a while to deliver, and the hotel insisted I pay there and then, not at check out. I found myself grabbing my WeChat pay in my bathrobe, which was a bit awkward.
The hotel is located out of town on an industrial estate, which is fine if you want to stay and enjoy the hot springs and the restaurants, but if you want to get to the main attractions in Kunming you will be spending a lot of time in taxis. It’s not possible to just walk outside along the street and find a charming cafe or restaurant - the hotel is surrounded by wide, busy roads. This makes it more annoying when the facilities you want to use aren’t working properly.
The staff were unfailingly friendly and helpful throughout - the only negative was the message begging for the perfect review.
Overall, the hotel promises a lot, and does a satisfactory job, and is great value for money, but there are lots of small things that add up which take away from this being a real “luxury” hotel."