Cari Hotel 4-Star di Kunming

In fact, I stayed in this hotel for 4 days in Kunming and this is the hotel that makes me feel more in love with this country. They are so cute that they treat me like a real friend instead of a guest from far away. I lost my passport and thanks to their presence, my trip became more meaningful instead of feeling unlucky. The hotel is great and fully equipped according to the standards of a 4 to 5 star hotel. But what makes me feel the best is the way the hotel owner and staff helped us. If I have the opportunity, I will definitely come back here and recommend this wonderful accommodation to other friends. They deserve 1000/10 points. 事实上，我在昆明的这家酒店住了4天，这家酒店让我更加爱上这个国家。他们太可爱了，把我当成真正的朋友，而不是远来的客人。我的护照丢了，多亏了他们的出现，我的旅行变得更加有意义，而不是感到倒霉。这家酒店很棒，设备齐全，符合4到5星级酒店的标准。但让我感觉最好的是酒店老板和工作人员帮助我们的方式。如果我有机会，我一定会回到这里，并向其他朋友推荐这个很棒的住宿。他们应该得到1000/10分。

Hotel ini sangat dekat dengan Taman Yu dan Taman Daguan, hanya beberapa minit berjalan kaki jauhnya. Saya tertarik dengan terapi mangkuk nyanyian sebelum saya pergi! Dan ia benar-benar menakjubkan! Sesi yoga pagi benar-benar memberi tenaga kepada seluruh badan saya, membuatkan saya berasa penuh tenaga sepanjang hari. Terapi mangkuk nyanyian tengah hari sangat menenangkan, dan saya tidur dengan sangat selesa. Sesi relaksasi yang mendalam pada waktu petang juga sangat menenangkan, dan saya tidur nyenyak sepanjang malam selepas itu! Sepanjang penginapan saya, Shi'an dan Songhe memberikan kami perkhidmatan yang sangat baik dan penuh perhatian! 🎊🎉 Kemudahan: Kemudahan hotel adalah lengkap dan baru. Minyak pati di dalam bilik digabungkan dengan pelembap sangat menenangkan, dan minyak pati berbau harum. Kebersihan: Hotel ini baru dibuka tahun ini, dan kebersihan keseluruhannya sangat baik. Pembersihan dilakukan dengan teliti dan teliti semasa tinggal lama saya, membuatkan saya berasa sangat selamat dan terjamin. 😌 Bufet minum petang bufet perseorangan: Walaupun ia disenaraikan sebagai perseorangan, ia juga boleh dinikmati oleh dua orang, haha! 😝 Tehnya sangat lazat dan perisanya hebat. Oleh kerana saya akan keluar untuk meneroka semasa perjalanan, saya mengisi kad dobi, dan dobi sudah dicuci dan dikeringkan ketika saya tiba di hotel pada petang itu, yang sangat mudah. Akhir sekali, saya juga ingin mengucapkan terima kasih kepada Jin Suo untuk teh halia yang bertimbang rasa; cuaca di Kunming benar-benar sejuk beberapa hari ini. Saya sangat berpuas hati dengan penginapan saya di sini beberapa hari yang lalu, dan saya pasti akan tinggal di sini lagi jika saya mempunyai peluang untuk pergi ke Kunming lagi.

The hotel reception staff was friendly. Breakfast was moderate. As I don't have a local number hence it was difficult to get the driver to pick me up at the airport. Thus, the staff suggested to didi instead and reimbursed me later. If you are looking for a short stay for an early or late flight, I think it is still a good choice.

Our first stay for this Yunnan trip and honestly, it was a great choice for the first night. ✅ Family room with 2 large beds (1.8m + 1.5m) — comfortable for our family of 5 ✅ Clean and modern room ✅ Excellent location ✅ Walking distance to 金马碧鸡坊 and 南强夜市 ✅ Plenty of food options nearby ✅ Easy for late-night supper after arriving in Kunming 😆 After a full day of travelling, we really appreciated not having to travel far for food or sightseeing. Everything we needed was within walking distance. The room was spacious enough for all our luggage, and the kids settled in comfortably. One thing to note though: the hotel is located within a pedestrian area, so cars cannot stop directly at the hotel entrance. It was a bit confusing trying to figure out where to alight when we first arrived. 😅 💡 Tip: Ask your driver to drop you off at Jinbi Flowers & Birds Market (金碧花鸟市场) instead. From there, it’s only a short walk to the hotel. You can also contact the hotel beforehand and ask the staff to come out to fetch you and help with the luggage, which makes things much easier. Overall, still a very enjoyable stay and a convenient base for exploring Kunming on your first or last night in Yunnan. 🤍 Would I stay again? Yes — mainly for the location, family-friendly room setup, and easy access to food and attractions nearby. 😊

A nice, brand-new hotel with everything clean and modern. The staff are polite, professional, and provide excellent service. One of my favourite facilities is the complimentary guest laundry, which is very convenient. Unfortunately, some hotel guests were very loud and noisy, even shouting in the laundry room. This was not the hotel's fault, but it did affect the overall experience. The train station is quite far away, and the hotel name may be a bit misleading in terms of location. Overall, it is a very nice and clean hotel with modern facilities and friendly staff.

Kelebihan: Hotel yang baru dibuka, bilik yang luas, sarapan pagi yang mewah dan lazat, sikap perkhidmatan yang baik, buah-buahan alu-aluan, kopi percuma di lobi dan bilik, TV boleh menghantar skrin (tetapi ia akan berhenti selepas beralih keluar dari halaman penghantaran skrin) Kelemahan: Tiada pembantu suara pintar. Pengenalan mengatakan ada peralatan kanak-kanak. Apabila saya mengesahkan penginapan saya melalui telefon, saya bertanya sama ada saya memerlukannya. Tetapi saya tidak melihatnya di dalam bilik. Apabila saya bertanya di meja depan, mereka mengatakan tiada kemudahan permainan kanak-kanak...

Hotel very new at her 3rd year. Fun interacting with the Robot sent extra drinking water to us. We stayed only one night and checked out at 6am in the morning to catch a 7am HSR. Location near to major shopping centres in the Chenggong area, Didi private hire costs ard 10-14 rmb to the malls.

Excellent place to stay. Would recommend it to anyone. Rooms are comfortable and clean. Location is perfect. However, they have issues with their airport transfers. Shuttles do not arrive when they're supposed to, and they expect foreigners to be able to call them to have the shuttle pick them up. Would recommend using ride sharing and not rely on their transfers. Happened both coming from the airport as well as going back.

Kami mengembara bersama ahli keluarga kami yang sudah tua, dan penginapan ini benar-benar luar biasa! Kami keletihan kerana menaiki penerbangan awal pagi, dan tiba di hotel sekitar jam 10:00 pagi. Kami tidak menjangkakan banyak, tetapi penyambut tetamu itu sangat bertimbang rasa. Memandangkan kami mempunyai saudara-mara yang lebih tua bersama kami, dia bukan sahaja mengatur daftar masuk awal dengan cepat tetapi juga secara proaktif meningkatkan bilik kami - sungguh menyentuh hati! Sebaik sahaja kami masuk ke dalam bilik, ibu terus memuji, mengatakan kemudahannya lengkap dan sangat selesa. Lokasi hotel ini juga sangat baik, dengan tempat letak kenderaan sendiri, menjadikannya sangat mudah untuk mereka yang memandu. Untuk ke Cuihu Park dan stesen kereta api hanyalah tambang yang singkat. Walaupun terdapat banyak kedai telefon bimbit berdekatan, ia sebenarnya sangat sunyi, dan pesanan bawa pulang adalah mudah. Satu-satunya kelemahan kecil ialah lubang penghawa dingin pusat tidak sempurna. Secara keseluruhan, penginapan adalah sempurna dalam segala hal. Restoran sarapan pagi mempunyai suasana yang bagus dan pelbagai pilihan, tetapi papan tanda tidak begitu jelas. Apabila melancong, kami berasa lega kerana saudara-mara kami yang lebih tua gembira. Ibu saya berkata dia pasti akan memilih hotel ini lagi lain kali!

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.