Cari Hotel 4-Star di Kunming

The hotel was super beautiful and clean! Service by the staff were very attentive and polite, which made our stay super enjoyable. The butler service that helped to bring our clothes for laundering and sending our dry clothes back to the room was an added bonus. They also delivered a light breakfast to the room when we requested. The only thing we didn’t like was the 7am-10am breakfast at the first floor dining space as the egg tart was hard and the cake wasn’t very good. However, it’s just a minor thing, didn’t ruin our hotel stay. We would highly recommend this hotel to anyone looking to stay near Kunming Railway Station next time :)

Hotel ini sangat dekat dengan Taman Yu dan Taman Daguan, hanya beberapa minit berjalan kaki jauhnya. Saya tertarik dengan terapi mangkuk nyanyian sebelum saya pergi! Dan ia benar-benar menakjubkan! Sesi yoga pagi benar-benar memberi tenaga kepada seluruh badan saya, membuatkan saya berasa penuh tenaga sepanjang hari. Terapi mangkuk nyanyian tengah hari sangat menenangkan, dan saya tidur dengan sangat selesa. Sesi relaksasi yang mendalam pada waktu petang juga sangat menenangkan, dan saya tidur nyenyak sepanjang malam selepas itu! Sepanjang penginapan saya, Shi'an dan Songhe memberikan kami perkhidmatan yang sangat baik dan penuh perhatian! 🎊🎉 Kemudahan: Kemudahan hotel adalah lengkap dan baru. Minyak pati di dalam bilik digabungkan dengan pelembap sangat menenangkan, dan minyak pati berbau harum. Kebersihan: Hotel ini baru dibuka tahun ini, dan kebersihan keseluruhannya sangat baik. Pembersihan dilakukan dengan teliti dan teliti semasa tinggal lama saya, membuatkan saya berasa sangat selamat dan terjamin. 😌 Bufet minum petang bufet perseorangan: Walaupun ia disenaraikan sebagai perseorangan, ia juga boleh dinikmati oleh dua orang, haha! 😝 Tehnya sangat lazat dan perisanya hebat. Oleh kerana saya akan keluar untuk meneroka semasa perjalanan, saya mengisi kad dobi, dan dobi sudah dicuci dan dikeringkan ketika saya tiba di hotel pada petang itu, yang sangat mudah. Akhir sekali, saya juga ingin mengucapkan terima kasih kepada Jin Suo untuk teh halia yang bertimbang rasa; cuaca di Kunming benar-benar sejuk beberapa hari ini. Saya sangat berpuas hati dengan penginapan saya di sini beberapa hari yang lalu, dan saya pasti akan tinggal di sini lagi jika saya mempunyai peluang untuk pergi ke Kunming lagi.

For an overnight stay to be in close proximity to the airport, this hotel was perfect! I really liked our family room. It was very clean, new and modern. We had a nice view from our room. Complimentary airport transfer was easily arranged at 5am with takeaway breakfast prepared for us. There is no drive-thru for us to alight with our luggages. Our driver had to drive to the basement carpark which was dark and extremely confusing. Then we had to go through a narrow passage to find the hotel lift. Which was challenging with 2 toddlers (5 and 2 years old) and 4 large luggages and stroller. Hotel staff also doesn’t help with the luggage- this can be improved. This was the most challenging part for us.

Hotel very new at her 3rd year. Fun interacting with the Robot sent extra drinking water to us. We stayed only one night and checked out at 6am in the morning to catch a 7am HSR. Location near to major shopping centres in the Chenggong area, Didi private hire costs ard 10-14 rmb to the malls.

Our first stay for this Yunnan trip and honestly, it was a great choice for the first night. ✅ Family room with 2 large beds (1.8m + 1.5m) — comfortable for our family of 5 ✅ Clean and modern room ✅ Excellent location ✅ Walking distance to 金马碧鸡坊 and 南强夜市 ✅ Plenty of food options nearby ✅ Easy for late-night supper after arriving in Kunming 😆 After a full day of travelling, we really appreciated not having to travel far for food or sightseeing. Everything we needed was within walking distance. The room was spacious enough for all our luggage, and the kids settled in comfortably. One thing to note though: the hotel is located within a pedestrian area, so cars cannot stop directly at the hotel entrance. It was a bit confusing trying to figure out where to alight when we first arrived. 😅 💡 Tip: Ask your driver to drop you off at Jinbi Flowers & Birds Market (金碧花鸟市场) instead. From there, it’s only a short walk to the hotel. You can also contact the hotel beforehand and ask the staff to come out to fetch you and help with the luggage, which makes things much easier. Overall, still a very enjoyable stay and a convenient base for exploring Kunming on your first or last night in Yunnan. 🤍 Would I stay again? Yes — mainly for the location, family-friendly room setup, and easy access to food and attractions nearby. 😊

5 stars! wonderful stay at Hampton by Hilton Kunming. So good that we are already planning to return in a couple of weeks after our Yunnan road trip. Overall, the service team was excellent—professional, warm, and consistently helpful. Everyone we interacted with was great; the few names mentioned below simply reflect the staff we had the most contact with. A special thank you to Eric, who went above and beyond to assist us with receiving and organizing our items throughout our stay. He was attentive, professional, reliable, and a real pleasure to deal with. He took great care in helping us manage multiple deliveries, ensuring everything was properly received, safely stored, and ready for us whenever we needed it—even coordinating around our absence. His kindness, willingness to help, and attention to detail truly stood out. Manager Isabella was also outstanding—proactive, efficient, and incredibly gentle. She coordinated our orders seamlessly and even arranged for staff to collect our parcels from the storage area, which made everything effortless for us. There was also another lovely receptionist (I believe her name may be Audrey—apologies if that’s incorrect) who was friendly and professional throughout. The housekeeping team deserves special mention as well. One of the housekeepers we saw daily was truly delightful—always smiling, kind, and very helpful. She added a warm, personal touch to our stay. Communication was smooth and easy, which made everything very convenient. Breakfast was of high quality, nutritious, and offered a good variety. The room was spotless, comfortable, and very well maintained. Well it’s the Hampton! The Kashgar property was our first experience with the Hampton chain and is equally deserving of high praise) The photos we’ll be uploading do speak for themselves. So overall, a very enjoyable stay with excellent value. Highly recommended, and we look forward to returning soon.

Kelebihan: Hotel yang baru dibuka, bilik yang luas, sarapan pagi yang mewah dan lazat, sikap perkhidmatan yang baik, buah-buahan alu-aluan, kopi percuma di lobi dan bilik, TV boleh menghantar skrin (tetapi ia akan berhenti selepas beralih keluar dari halaman penghantaran skrin) Kelemahan: Tiada pembantu suara pintar. Pengenalan mengatakan ada peralatan kanak-kanak. Apabila saya mengesahkan penginapan saya melalui telefon, saya bertanya sama ada saya memerlukannya. Tetapi saya tidak melihatnya di dalam bilik. Apabila saya bertanya di meja depan, mereka mengatakan tiada kemudahan permainan kanak-kanak...

All staffs are friendly & helpful, especially shuttle bus drivers, front desk, restaurant, cleaners with excellent services. Few items need to improve:- Water heater temperature in bathroom not consistent. Air conditioning temperature not consistent.

Kami mengembara bersama ahli keluarga kami yang sudah tua, dan penginapan ini benar-benar luar biasa! Kami keletihan kerana menaiki penerbangan awal pagi, dan tiba di hotel sekitar jam 10:00 pagi. Kami tidak menjangkakan banyak, tetapi penyambut tetamu itu sangat bertimbang rasa. Memandangkan kami mempunyai saudara-mara yang lebih tua bersama kami, dia bukan sahaja mengatur daftar masuk awal dengan cepat tetapi juga secara proaktif meningkatkan bilik kami - sungguh menyentuh hati! Sebaik sahaja kami masuk ke dalam bilik, ibu terus memuji, mengatakan kemudahannya lengkap dan sangat selesa. Lokasi hotel ini juga sangat baik, dengan tempat letak kenderaan sendiri, menjadikannya sangat mudah untuk mereka yang memandu. Untuk ke Cuihu Park dan stesen kereta api hanyalah tambang yang singkat. Walaupun terdapat banyak kedai telefon bimbit berdekatan, ia sebenarnya sangat sunyi, dan pesanan bawa pulang adalah mudah. Satu-satunya kelemahan kecil ialah lubang penghawa dingin pusat tidak sempurna. Secara keseluruhan, penginapan adalah sempurna dalam segala hal. Restoran sarapan pagi mempunyai suasana yang bagus dan pelbagai pilihan, tetapi papan tanda tidak begitu jelas. Apabila melancong, kami berasa lega kerana saudara-mara kami yang lebih tua gembira. Ibu saya berkata dia pasti akan memilih hotel ini lagi lain kali!

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.