Hotel berhampiran Fuente del Paseo Bravo, Puebla

Hotel staffs service is really good and friendly. Hotel near pretty much a lot of things. 10 minutes walk to Walmart and 15 minutes walk on sky bridge to Galerias Stedan mall.

好極了好極了酒店的床很大很舒服電視還能看Netflix，還有貼心的電子鬧鐘，音響，早餐也很好吃，大廚不停的在做雞蛋，可以點墨西哥最經典的huevos rancheros，熱巧克力，pozole,果汁可以喝

Es muy bueno, y la tarifa que ofrecen es genial. Incluye el desayuno. Tiene cerca almacenes y tiendas

We stayed at this hotel for two nights in late July/early August. Our base-level room was large, clean and well-appointed, which was of course good. The hotel location was convenient to get to all places where we needed to be. Wifi worked well and all interactions with staff were pleasant. We also booked a private transfer to Mexico City airport through the concierge, which went on smoothly and offered good value for money. However, the hotel had a number of stingy, cheap and hostile attitudes towards guests that really rubbed us the wrong way. For example: since we prepaid for our stay, we were not allowed to use the minibar (hotel staff even went to the room to lock it after we checked-in!). What is the connection between these things? I’ve never seen anything like that. Espresso capsules were also removed from the room after we checked in- and mind you, if they hadn’t been taken away from us, there would have been a MXN30 charge for each capsule. What a rip-off - even budget hotels have free coffee these days. And this is one of the most expensive hotels in Puebla. Adding insult to injury, nobody bothered to tell us beforehand that someone would go there to lock the minibar and remove the coffee capsules. To say we were surprised by these petty attitudes is an understatement. Breakfast was also very expensive (~USD25 per person) for what it offered. Another annoying thing: it was impossible to charge room-service and restaurant purchases to our room. We had to settle everything on the spot, which clearly shows management distrusts guests. We didn't feel welcome and won't come back.

Realice reserva con mascota, menciona comunicar con el hotel para el costo, me comuniqué mencionaron costo de 480 por estancia de mascota y llegando realizaron cobro de 350 por noche, no respetaron la información brindada por teléfono, la señorita que atendió fue nocturno el día jueves y mencionó que las políticas son diferentes en la aplicación que en el hotel y que era la única forma de que aceptaran a la mascota, en restaurante buen servicio por parte de el personal en específico del Sr Marcelino que es turno de la tarde , brindó orientación y accede te trato, lástima que las porciones son muy pequeñas para el costo, y tienen muy buen sazón , la mascota solo podía andar en cuarto y área verde siendo un hotel petfriendly no lo permitían en todas sus instalaciones, gymnasio solo cuenta con mancuernas caminadora y bicicleta estática, muy buen lugar para aloj**** pero definitivamente tiene que mejorar sus políticas , el trato de su personal de recepción y el implementar completamente petfriendly .

Excelente, es un hotel altamente recomendable en todos los sentidos, servicio, ubicación, limpieza, instalaciones.