Hotel berhampiran Walmart Reforma, Puebla

Perfect for the price. Like an Ibis actually. Small rooms like in Tokyo and very clean. Nice view to Angelopolis Mall. Breakfast included. Only issue is the noise . Not soundproof at all. Shower had a good pressure. Hot water good. Air conditioning directly into your direction. Big issue: only CNN (eeewww) but you aren’t here to watch tb anyway.Glad it was empty this weekend as you can’t sleep when you get other guests next to your room. It’s obviously not the Hilton but fulfills its purpose. Walmart Express next door.

We stayed at this hotel for two nights in late July/early August. Our base-level room was large, clean and well-appointed, which was of course good. The hotel location was convenient to get to all places where we needed to be. Wifi worked well and all interactions with staff were pleasant. We also booked a private transfer to Mexico City airport through the concierge, which went on smoothly and offered good value for money. However, the hotel had a number of stingy, cheap and hostile attitudes towards guests that really rubbed us the wrong way. For example: since we prepaid for our stay, we were not allowed to use the minibar (hotel staff even went to the room to lock it after we checked-in!). What is the connection between these things? I’ve never seen anything like that. Espresso capsules were also removed from the room after we checked in- and mind you, if they hadn’t been taken away from us, there would have been a MXN30 charge for each capsule. What a rip-off - even budget hotels have free coffee these days. And this is one of the most expensive hotels in Puebla. Adding insult to injury, nobody bothered to tell us beforehand that someone would go there to lock the minibar and remove the coffee capsules. To say we were surprised by these petty attitudes is an understatement. Breakfast was also very expensive (~USD25 per person) for what it offered. Another annoying thing: it was impossible to charge room-service and restaurant purchases to our room. We had to settle everything on the spot, which clearly shows management distrusts guests. We didn't feel welcome and won't come back.

Wonderful hotel! Beautiful architecture. It’s a hotel dedicated to wellness, and they do a great job. My husband stayed there couple months ago and had a wonderful yoga session with Karen Lozano, the session was so great that he decided to bring his group of friends to have the same experience. Unfortunately they didn’t have the number of rooms to accommodate us all; but we were still able to organize a class with Karen (sound healing) and it was amazing!!! The rooms are beautiful, super comfortable, and they offer free aromatherapy. The restaurant has a wonderful variety of healthy choices. My only recommendation is that they should let the guest know about their free classes at check in, I found out too late that I had that option.

位於歷史古城區非常方便城市漫步。 如果能住在三樓的話，就可以保持比較好的安靜，因為樓下是青年客棧的感覺。當然晚上隔壁酒吧唱歌的話，所有住客都要聆聽欣賞到半夜