Pengguna Tetamu
17 September 2023
I stayed at the hotel between the 10th and 19th of September, and I must say I would NEVER return with it in this condition. The rooms are extremely outdated and need lots of work done. I was a solo traveller, and my room from entering had a sicky smell, which reception said this was due to varnishing the rooms. The room was very hot as the air con was a little unit, which did absolutely nothing to cool the room down. There was a lack of plug sockets, which meant I had to keep unplugging the TV and phone. The room also did not have a fridge, which in this heat is ridiculous. I was having to constantly buy water from the shop so it was cold and was then wasting the warm water left in the room. I since on leaving was told I could have paid daily to have a fridge but this was not offered to me. I personally think with the heat it should be included. The staff were friendly, so I can't fault them on the poor standard and lack of amenities within the hotel. The pool is extremely small, so I used other pools nearby. I spoke with several other guests who confirmed the same, and some even checked out and spent money to stay at another hotel. If it was not for money, I would have checked out myself, but unfortunately, I did not have that privilege. The bar area is not manned, and you have to ask reception for drinks, and they then charge you then get you the drink, which is not a great experience. I am extremely gutted and tried to stay out of the room as much as I could as the surroundings are beautiful and have lots to do, so I am thankful for that. I am now also going home with bad back pain as I could feel every spring from the mattress.
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