Hotel Lang Tengah dengan Spa

Sari pacifica review Worst experience ever Price: too expensive for this kind of service. I’ve experience better service and facility with a cheaper price. You would think that with a pricey packaged, the service would be good right? NO Facility: no water for guest, but can switch on fountain and swimming pool. And got water for staff quarters. Food: some are tasteless and bland, some are too salty. No in between one. We rather go out to buy lunch dinner rather eat their food. Staff: Worst front desk staff that they can hire. Im surprised their management hire this kind of people. No hospitality, no manner, no common sense. You should do a re-organisation. No critical thinking, dont know how to handle crisis. Overal experience: Check in and room situation: We arrived at the resort at around 11am. And during the check in, the staff there mention that our room is yet to be ready (and informed that the check in time is actually 3pm) , and they said that they *will inform us by calling my number when the room is ready*. After that, we keep asking them the room status every hour. At our 2nd time asking, they mentioned that there is some maintenance issue that they need to attend to our room, and its not yet ready. So we waited. We waited until 2.30pm, and decided to ask them the room status. And when we asked them for an update at 2.30pm, only they informed us that our room is actually leaking and the maintenance not able to fix it. So they offer us a 2 separate double room (we booked a quad sharing instead of double sharing), they didnt really give us and option, we need to take it because we have been staying outside for almost 4 hours. But even though they offered 2 room, only 1 room is ready, and another room will only be ready at 4 (be mind that the check in time is at 3pm). They didnt even have the courtesy to do as what they say (which is to call me when there is a room or an update about our room), they didnt call me to say oh we have a room ready. So if i didnt go and ask, they will just let us sleep under the sun, in our travel clothing until the sun is set?? 2nd day lunch situation: They refused us our lunch on the second day because quote “oh we will not provide the lunch of the people that go for snorkelling because we have prepared it at Sari Pacifica Lang Tengah. We have prepared the lunch at Sari Pacifica Redang for the exact number of pax that didnt go for snorkelling trip”. Please note ah, the lunch was in a buffet (self service), so how can a 4 person eat until finished everything? At 9.20am the same morning, i already informed the snorkelling centre guy that our group will not join for lunch. And also at 12pm, just before lunch, we took our new room key Winnie, the front desk manager also aware that we didnt go for snorkelling trip. And when we make a complaint through our agent, they defended that we need to inform them (front desk) if we dont want to go for snorkelling. But their management also said that, the snorkellin

Apabila anda menginap di Summer Bay Resort, Lang Tengah Island di Pulau Lang Tengah, anda akan berada di pantai dan tidak jauh dari Pantai Summer Bay Resort. Tempat peranginan 4 bintang ini berada 26 km dari Pantai Redang dan 26 km dari Pantai Berjaya.Berseronoklah dengan kemudahan rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres.Dapatkan santapan anda di salah sebuah daripada 2 restoran dan kedai kopi atau kafe di tempat peranginan atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan percuma disertakan.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Pulau Lang Tengah? tempat peranginan ini mempunyai ruang berukuran 1800 kaki persegi (162 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang dan pengangkutan ulang-alik terminal feri disediakan dengan dikenakan bayaran tambahan.Selesakan diri anda di salah satu daripada 64 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan meja.