garylM315RU
6 Oktober 2024
My family consisting of my wife and daughters ages 24 snd 25 just returned from spending 7 days at SI Cap Cana Resort. And we had a remarkable time. The staff made it remarkable. From the moment we walked into the lobby we were welcomed by the most friendliest staff that went over and beyond the whole time we were there to make sure we had the best experience. By the time we left the staff moved beyond just servers, but became our friends and like family. Amanda and Ishmeil welcomed us, took us into their office, gave us Champaign, and took time to explain the resort facilities, activities, and features ( which include allot!) to make sure we got the most out of our stay. Ishmeil and I exchanged text numbers and he told me to get him personally anytime I needed anything, And I did. and he always came through. Miguel, another manager at the resort also went over and beyond taking care of my family. All of the stall did. The shuttle driver Erick who took our family anywhere we needed to go was so nice and it was a joy being around him. Another manager/server Sandy was all so a great young man who I came to respect and become friends with who also went over and beyond for us during our stay. The whole staff did this as well. We were always greeted with warm smiles, friendly faces, joy by everyone from the bar tenders, chefs, servers, and even lady who daily cleaned our room was so sweet. The main pool with bar and activities was beautiful and fun! The beach was absolutely beautiful with nice sand and beautiful water you could walk way out in. The service at the beach from the beach bar and restaurant was also great and Edrey, Adanis, William and others brought drinks and food our to our beach chairs. The meals were good and special shows like the Dominican night were great. The whole time there we we also felt completely safe. It was one of those places that if you left your wallet on the table you knew it would be there when you got back. My family and I will return there again for another trip in the future.
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