Tui Magic Life Kalawy

I just spent a week in Safaga’s TUI magic life hotel. Some minuses but overall amazing resort. + The best buffet I have ever eaten as a vegan. Clearly marked vegan symbols in foods. However sadly there are no vegan desserts, but I didn’t mind it that much (there were fruits, strawberries etc.) The food was good, amazing different sauces, vegetables, protein sources etc. + A lot of sunchairs (at least for winter capacity) and beach towels are provided. + Bars use reusable cups and paper straws which is good for the environment. + Cool things like open air cinema, theater shows, etc. - Although it is not permitted to reserve sunchairs, people do it A LOT which is very annoying. They reserve spots and are then absent for hours. Unfair and annoying practise by a lot of the tourists. - Our Tui driver (airport to hotel transfer) demanded tip money before giving our bags. Giving the tip (5€/2pp) was not the issue, but the way the driver demanded it.. Afterall, we had already paid TUI 20€ per person per one trip. Several workers seem to want tips which is understandable but something we did not know to prepare for per info on TUI’s website. - Quite a lot of noice from outside in the evenings (music). Our room was on the other end of the reception, the sea and the restaurants, so walking was required, not an issue for us but something to take into account. -The wifi did not work in our room or anywhere near it. We got an additional wifi device (deposit 20€), it worked but never automatically, I always had to keep pressing the buttons on the device multiple times before it connected to my phone. Wifi works in public areas quite well, except in the buffet space where it doesn’t work at all. So websites promising wifi in the rooms. is a bit too much promised. THE BIGGEST MINUS: - We were worried about the cats’ wellbeing at the resort. Cats are naturally territorial and somewhat in need of humans and their love and care, both of which the hotel does not have the opportunity to provide. The cats often fight at the resort and within a week we have seen many cats with bad looking wounds. Signs about cat care can be seen all over the hotel (abour providing food and water), but the care can not be limited to feeding. From what we saw during the week, fingting among th cats is a real concern. I understand that cats are a good attraction for customers but it needs to be ethical and right for the cats, not for the humans. I very much hope that the cats are getting care from vets. // Liebe Deutsche: Ein sehr schönes Hotel, wunderschöne Umgebung, gutes Essen (viele Optionen für mich als Veganer), viel zu tun und zu sehen. JEDOCH: Obwohl es nicht erlaubt ist, Liegestühle zu reservieren, machen es die Leute SEHR VIEL (meistens nur Deutsche), was sehr ärgerlich ist. Sie reservieren gute Plätze und sind dann stundenlang weg. Ich weiß nicht, wie man das besser regeln könnte, aber es ist kaum zu glauben, wie viele Leute das ständig machen. Die Deutschen haben außerdem die s

Wonderful well kept resort. Beautiful pristine gardens. Rooms spotlessly clean quality bedding, and large thick white towels in bathroom. A choice of 4 restaurants, the choice of dishes in main restaurant was unbelievable, even catering for vegans. Smoked salmon and sparkling wine on offer for breakfast one day. The chocolate sculptures in main restaurant amazing, ceiling decorations changed daily. Staff in restaurant well groomed and so charming, hard working andalways smiling. Lots to do day and evening time, from nordic walking to archery,gym and tennis classes. Open air theatre for evening shows, film nights on the beach, and a silent night club (party goers wear headphones).

This was our second visit to Kalawy and it really is a home away from home. The resort looks like something straight out of a travel magazine. The gardeners do the most fantastic job and are always so friendly when you walk by them! The housekeepers and cleaners never stop working! Again they always greet you with a friendly hello! The bar staff and waiters are amazing, they again work so hard remembering drink orders and often used to bring me a tea without me even asking. The lifeguards are simply the best I’ve ever known at a resort. When there were minor accidents they were quickly on hand and fantastic at cheering up upset children. They honestly deserve more credit than I could ever give them in a review. Ali was as amazing as last year and was always ready with our towels and a smile for our daughter! The food is the best I have ever had at an all inclusive resort. The chefs are incredibly talented and again super friendly! The restaurant staff always had our drink orders and a high chair ready for us and nothing was too much trouble for them! Lena from guest services was here again and it made us so happy to catch up with her!! She really is fantastic at her job! The children’s club was amazing and although our daughter is too young currently our friends took their 4 year old and she couldn’t get enough of going and cried when we left. The heated pools were brilliant for the children and I loved a swim in the cold water pool. It was very refreshing. Creative station was amazing and we painted our own t shirts as souvenirs. Highlights was the sundowner on the beach. The silent disco, the afternoon pool party with the family bubbles. Sadly we missed the foam party this year but that’s amazing too! I could tell you the positives about this hotel over and over again but honestly you should just book it!!

This Hotel was amazing, absolutely nothing could fault this hotel, Staff were so friendly couldn't do enough for you, food was out of this world, entertainment was fantastic, The grounds were so looked after , beach was so relaxing an very clean , Drinks were so good so much choice ,would recommend to anyone to go , can't wait to return

Just returned from an 8 day stay. Had an amazing time. Don't understand the negative reviews. We found all the staff to be really friendly and helpful. When we got there we were given a double room, but asked to be moved to a twin. Reception sorted it without any problems. The hotel is in the middle of nowhere, but there's so much to do, it really doesn't matter. There is something for everyone, from chilling at the relaxing pool, getting involved at the activity pool, snorkeling off the jetty or paddling in the lagoon, to name but a few. Advice for anyone who wants to snorkel, if you go down and there's a red flag, check back later in the day, if conditions change for the better the flag will change. There is a few cat's, but unless you are absolutely terrified of them, I wouldn't let that put you off. As long as someone in your group is ok to shoe them away they should leave you alone. I think maybe the hotel team are missing a trick with the cat's. I know if there was a way to sponsor the cat's, and get maybe a few photos sent every few months, I'd be happy to sign up. We went out on a fabulous boat trip with the guys at Chill tours. There's a few different companies that do trips straight from the hotel ( by that I mean, they only go from this hotel, so no collecting guests from other hotels) they'll be a trip to suit everyone. We didn't go to the welcome meeting with Tui, and I don't think you need it, all the information you need is in the app, or you can simply just ask any of the staff questions. Thank you Tui magic life, I'm sure we will be seeing you again

This is our 3rd visit to this resort as we stayed the same time here last year. This time we upgraded to a ocean View in block 16 and we wasn't disappointed waking up to the ocean every day. We did wonder if it would meet our expectations as we had a great time here last year, but it sure did and in many ways the service and staff were even more pleasant x Food choices in the main restaurant are amazing with something for everyone, you can sit inside or outside and drinks are served by a waiter absolutely . You can also dine in the speciality restaurants and we had no problem booking them. 3 pools to choose from and snacks are available around all of them if you want to eat at the pool. Lots of activities available throughout the day and a great gym if u want to exercise The lagoon is great with a calm water and lots of activities such as canoes, wind surfing and paddle boards too, the sea is warm too. Great jetty for snorkeling off and life guards are on duty at all the water locations. Again we had a great holiday the team cannot do enough for you and everyone has a smile on their face and so pleasant, from the gardener's to the waiter's. We celebrated our wedding anniversary while we were away and the team did a great job decorating the room and we ate at the Egyptian restaurant that night and they decorated the table and got us a cake. A great relaxing holiday in a magnificent hotel with stunning views and so much to do with the sunshine guaranteed. A 3rd visit will be on the agenda and thanks to all the team at Tui Magic Life Kalawy x x Dave and Kim x x