Hotel Qingdao dengan Sarapan

I was really disappointed with my stay at this hotel again. I stayed here for the first time a year ago in June for Dragon Boat Festival and it was fantastic. So I decided to stay here for May 1st holidays. Unfortunately that turned out to be a huge mistake. During the day in Qingdao during this time the weather is good between 22-25 degrees Celsius but still cold at night between 13-15 degrees. For me the heat needs to be on but to my horror there was no heat, only cold air. So I ended up getting sick. On top of that it didn't matter if it was breakfast or dinner, the buffet food was cold. The only hot food was something made in front of you like an omlet. Even before I found out all this, when I got to my room it wasn't what I paid for. I paid for the multi-level suite. I still had a suite but I have no idea if the cost was at least the same and I didn't care for it. The bed was great though but even with another blanket on top didn't keep me warm enough with no heat at night. 😓

衞生：有小飛蟲，房間有潮濕的味道。地毯不夠乾淨 設施： 1. 淋浴水流太小，花灑不能調高低方向，淋浴間門不嚴實，水會淋到外面。 2. 空調不可調，噪音很大。 3. 沐浴露 洗髮水等太簡陋了，而且不提供護髮素。 4. 床頭沒有插座，不方便充電。 5. 衞生紙特別小一卷，質量很差，總得管客房要不方便 6. 深灰色地毯很顯臟 7. 所有開關按鈕等方向不統一，設施陳舊不好使 環境：一般，面積很小，設施設備陳舊，衞生服務都一般。衹因為在出差公司樓上很方便，否則不會選擇 服務：前台主管脾氣暴躁，對客態度不好，當客人面訓斥員工，很嚇人

前台小哥服務很好，看我們帶着孩子，免費幫我們升級到了家庭房，後來空調有點問題也是跑前跑後幫我們處理。民宿環境很好，考古城南門很近，有個小院子，天氣好的話在院子裏坐坐應該不錯。房間有大投影，看電影很不錯，總體這次住宿是比較滿意的。最後提兩個小意見吧，牙刷質量有點不太好，有點掉毛哦，希望可以換一換。另外希望能在屋裡增加一下掛衣服的地方，在衞生間裏掛衣服總歸是有點不方便。

For Exhibition the location is perfect, to enjoy the city, u will find better options. The room are quiet nice, but also bit aged and the shower need to be renewed asap. It‘s my second time over their for exhibition within 1 year

房間比較寬敞，浴缸很好，特別前台兩位美女，待客十分熱心，我們是近80歲的長者，40多年前曾同來青島旅遊，人到暮年再同遊一次青島，難免麻煩多多，有幸遇到這兩位美女，不管有什麼困難，都能馬上解決，真有賓至如歸的感覺，謝謝美女了，也謝謝這家酒店！

Old-fashioned luxury hotel. Very difficult to change the AC temperature which meant it was way too hot in the room. Breakfast is plenty and good quality. I will not book again, though.

Qingdao Shangri-la's service needs major improvements, the level of negligence and sheer rudeness of staff was shocking and unfitting for a second tier city like Qingdao. We really expected better. We stayed at the hotel for five nights in May. We arrived in the afternoon around 4pm -- way past the earliest time for check in, but were told by the staff that the room is not ready. They only allowed us to keep our luggage with the reception, and couldn't even tell us when the room will be ready again. What's worse -- we had to ask in order to get a slight upgrade. This is the worst service I've seen in a five-star hotel in China. There's more. We visited the mediteranean restaurant in the hotel for a quick pre-dinner drink and snack, as we got a voucher with our stay. After we ordered drinks, a complimentary snack and some fries, the Chinese staff commented, ”You guys are eating very little”. That's quite unimaginable to me to be treated as such in an upscale venue like this. We didn't want to spend more at that restaurant, even though the quality of the food was fine. Shangri-la, please train your Chinese staff and align them with your global standards. Guests deserve better.

該酒店位於城陽區流亭機場附近，距離市南市北這些中心城區較為偏遠，周邊人煙稀少。 環境，由於地處偏遠的遠城區，人煙稀少，加之附近的流亭機場已經關停，所以挺安靜，甚至剛開始入住覺得安靜的有點瘮得慌。 衞生條件做的很一般，保潔阿姨沒有嚴格按照標準打掃，第一天入住，各種設施齊全，退了房後，第二天重新辦理入住，給我安排同一間客房，竟然發現有一張床的床單被罩沒有更換，衞生間的擦手巾也沒有放新的，盥洗台上用來放置牙具一次性用品的收納盒也是沒有關好隨意擺放，還有辦公桌上的一些酒店的廣告宣傳單打開後也沒有摺疊歸置好。 設施方面，如圖所示，牆上的電源按鍵，時間久遠，字體已經脱落，兩部座機也是出現肉眼可見的老化泛黃掉色的痕跡，總結一下，就是設施陳舊。 前台工作人員的服務態度倒是還不錯，很熱情。

The location is perfect, breakfast is the best , although rooms need some renovation but instead it has great staff, Jennifer and Tina were so kind, and I was surprised Wendy who cleans 7th floor was super kind and with good English, if I were the manager of hotel I assign her for front desk that needs proficiency in English

Receptionist saw me pushing luggage and helped me pushed through, I got a free upgrade to ocean view room. I was surprised to find there’s a microwave in addition to a working cooler, check out time is before 2 pm. I give this hotel 5/5