Crowne Plaza Qingdao

Ulasan Crowne Plaza Qingdao

Crowne Plaza Qingdao

No.76 Hong Kong Middle Road, Shinan District, Qingdao, Shandong, 266071, ChinaLihat Butiran Hotel
Crowne Plaza Qingdao
Crowne Plaza QingdaoCrowne Plaza QingdaoCrowne Plaza Qingdao
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.6/5
Bagus
6256 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.4
Perkhidmatan4.7
Kebersihan4.7
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Atur mengikut:
Semua ulasan(6256)
Ulasan positif(6100)
Ulasan dengan gambar/video(894)
Penyambut tetamu yang peramah(855)
Lokasi yang strategik(563)
Sarapan pagi yang lazat(527)
Berdekatan dengan metro(235)
Pemandangan laut yang cantik(173)
Restoran yang bagus(104)
Bufet yang lazat(39)
Ulasan kurang baik(156)
Pengguna Tetamu
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Apr 2023
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Mei 2023
gooda
Jawapan daripada Pihak Penginapan: 親愛的客人,非常感謝您對於酒店的喜愛,很高興您在此有一段愉快的入住經歷!對於每位賓客,我們始終竭盡全力提供完善服務,以更完善的細節為您提供完美的入住享受。誠意恭候您的再次下榻,祝您能夠在青島擁有一個美好的旅行!——青島頤中皇冠假日酒店,總經理ColinChai
ValerieLarusse
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Ogo 2024
Pasangan
15 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Okt 2024
It’s an old fashioned hotel, clean and cozy. The location is perfect for visiting May 4th square and for walking around the beach line. Overall it’s a good place for staying in Qingdao. P.S. We didn’t really understand why we had to ask to change our bedsheets when they are supposed to be changed every night. During our stay they changed once and on our request (but didn’t change the pillow cases IDK why lol 😆) so this part was a bit confusing TBH.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your valuable feedback! We are glad to hear that you found our hotel clean and cozy, despite its old-fashioned charm. We are also delighted to know that the location was perfect for your visits to May 4th Square and for enjoying the beach. Regarding the bedsheets, we apologize for any confusion. Our standard practice is to change bedsheets every night, and we apologize if this was not followed during your stay. We will ensure to address this issue with our housekeeping team. Thank you again for choosing our hotel for your stay in Qingdao. We hope to welcome you back in the future and provide you with an even better experience.
Haky
Bilik Superior Crowne Plaza-Dua Katil
Menginap pada Nov 2024
Melancong bersama rakan
67 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jan 2025
They improved a lot specially improve in management friendly front desks they upgraded our room best location I recommend this hotel .
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的賓客,非常感謝您的認可與推薦!我們很高興在管理服務方面取得的進步能得到您的肯定,前台團隊的友好態度也是我們一直努力的方向。很榮幸能為您升級房間,為您提供更佳的住宿體驗。期待您的再次光臨,讓我們繼續為您帶來超越期待的服務!——青島頤中皇冠假日酒店,總經理Colin Chai
Pengguna Tetamu
Bilik Superior Crowne Plaza-Dua Katil
Menginap pada Mei 2024
Pasangan
89 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jul 2024
Thank you for the receptionist upgrading me to the better room. What I like most about this hotel is the smart toilet bowl in the room. I face some problems in the hotel. After I reported it to the hotel, the front desk manager contacted me immediately. This is a very good service attitude. But the bottled water provided by the hotel is not a good brand.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback and kind words! I'm glad to hear that you enjoyed the upgraded room and especially liked the smart toilet bowl in your room. Our team strives to provide a memorable and comfortable experience for all our guests. We appreciate your reporting any issues you faced during your stay, as this helps us improve our services. I'm glad to know that our front desk manager contacted you promptly and addressed your concerns. This is indeed a testament to our commitment to excellent customer service. Regarding the bottled water, we apologize if it did not meet your expectations. We will take your feedback into consideration and look into improving our selection of water brands. We aim to provide our guests with the best possible amenities, and your input is invaluable in helping us achieve this. Thank you again for choosing our hotel and for sharing your experience with us. We hope to welcome you back again soon!
Bee LIng Pauline
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Apr 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Mei 2024
Although a bit dated, hotel was in a good central location. Room was of considerable size except for the toilet which was kinda cramp. Closed to places of interest. Service staff were efficient and polite. Perhaps it's time to do a little touch up.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your honest and constructive comments. While we understand that the hotel may appear slightly dated, we are glad to hear that you found its central location convenient. We will continue to assess our facilities and consider any necessary updates to maintain our guests' comfort and satisfaction. Regarding the size of your room, we are pleased that you found it to be of considerable size. However, we apologize for the cramped toilet, and we will look into ways to improve this aspect of your accommodation. We are also delighted to hear that you found our service staff to be efficient and polite. Our team strives to provide the best possible service to our guests, and we are glad that this was reflected in your experience. Your suggestion for a little touch-up is noted, and we will take this into consideration as we continue to improve our hotel. We value your feedback and use it to enhance our services and facilities. Thank you again for sharing your thoughts with us. We hope to welcome you back soon and provide you with an even better experience!
eric7
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Apr 2024
Solo
24 ulasan
4.7/5
Menakjubkan
Disiarkan pada 15 Mei 2024
The hotel was little old but clean and the location was excellent. The Staff were kind and helpful
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your feedback on your recent stay at our hotel. We are glad to hear that you found our establishment to be clean, even if it shows a bit of age. Cleanliness is always a top priority for us, and we appreciate your acknowledgment of our efforts. The excellent location of our hotel is indeed one of its key selling points, and we're delighted that you recognized this. We strive to provide a convenient base for our guests, whether they are exploring the local area or simply enjoying a relaxing stay. Your praise for our staff is particularly heartwarming. We are proud of their commitment to providing kind and helpful service to all our guests. Their dedication and team spirit are integral to creating a welcoming atmosphere for our valued customers. We are always looking for ways to improve our services and facilities, so your feedback is invaluable to us. Thank you for taking the time to share your thoughts with us. We hope to welcome you back to our hotel in the future and provide you with an even better experience!
Pengguna Tetamu
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Okt 2024
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 1 Dis 2024
Great as usual. Breakfast is a bit pricey. Thanks Allen Wang for the excellent support
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, We are delighted to hear that your stay with us was great as usual! Thank you for your continued patronage. We appreciate your feedback regarding the breakfast pricing. We strive to offer a high-quality dining experience with a diverse selection of options, and we understand that pricing can be a consideration. Your input is invaluable, and we will certainly take it into account as we continuously improve our services. We would also like to extend our gratitude to Allen Wang for providing excellent support during your stay. Our team is committed to ensuring your comfort and satisfaction, and we are pleased to know that Allen exceeded your expectations. Thank you once again, and we look forward to welcoming you back soon!
Logging Truck
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Sep 2024
Bisnes
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Okt 2024
Thank you very much for excellent service,especially Ms. An Na has done good job! highly appreciated her efforts!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your kind words! We are delighted to hear that you appreciated our service, especially Ms. An Na's efforts. It is our pleasure to provide you with an excellent experience. We hope to see you again in the future!
Uwe KRAMBRÖCKERS
Suite dengan Pemandangan Laut
Menginap pada Mac 2024
Pasangan
3 ulasan
1.7/5
Disiarkan pada 7 Apr 2024
Arrival: Upon arrival the receptionist was so busy picking up phone all the time during check-in that she hardly spoke a single word. No mentioning of how WiFi works or where to have breakfast. She finally only gestured towards the elevator. Room: The room might have been luxurious 50 years ago. Now it was not only old-fashioned, but also far from being well maintained. There was an unpleasant smell from the toilets, the shower head was old and static/non-flexible, the windows extremely dirty and the arrangement of the light switches was beyond logic. Most of all the sea-view was limited to a little corner in a side window, despite 100 RMB extra for a “sea-view suite”. Receptionist: Telling the receptionist about the problems didn’t help at all. She first found excuses saying that Ctrip had posted the wrong photo on the app. Then stating that because of the Qingming festival every other room had already been booked out. Finally, claiming I needed to pay for an upgrade (although I had already booked the most expensive room/suite). I couldn’t believe when she ended with the remark that I should be happy to be at the Crown Plaza, because it was a lot cheaper than other 5star hotels, but I could cancel and book something else. Breakfast: The breakfast experience the next morning completed the negative impression: broken cups, a coffee machine that didn’t offer latte or cappuccino, waste being openly exposed to guests and obviously unskilled or badly trained personnel. All in all, I cannot recommend this hotel at all!
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear Guest, We appreciate you taking time to provide feedback on your stay. We are truly disappointed to hear of the difficulties and issues you faced while with us. This is certainly not the experience we hope to deliver to our guests and we apologize for any inconveniences caused. Your feedback will definitely be share with the rest of our management team and I will ensure that we will improve going forward. we hope that we may have another opportunity to be of service again in the future. Please feel free to contact us directly if you plan to return to the Qingdao. We will ensure that your next stay is pleasant and memorable!
Wesley James
Crowne Plaza Superior Suite
Menginap pada Sep 2024
Keluarga
27 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2024
Wonderful stay for my family. Atypical for hotels in China, no corner was cut here. Every facet of the amenities, service, facilities and furniture was perfect.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that your stay was atypical compared to other hotels in China, and that no corners were cut in providing you with the best possible service. It's great to know that every aspect of our amenities, service, facilities, and furniture met your high standards and expectations. We appreciate your feedback and look forward to welcoming you back in the future!
The Traveling Foodie
Crowne Plaza Superior Suite
Menginap pada Feb 2024
Pasangan
44 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Apr 2024
This time we stayed in 1913, which is a bit smaller than the other suites. The windows are quite high, so it feels a bit cramped. Other than that it was still a really nice stay with superb service. They are always super helpful, and always help me to book restaurants. As always the breakfast is superb with plenty of western options. Also lots of good restaurants just down the road.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience at 1913. We appreciate your feedback and are sorry to hear that the room size and window height did not meet your expectations. We will take your comments into consideration for future improvements. We are glad to hear that you enjoyed the overall stay, despite the room's size. Our staff strives to provide excellent service and we are pleased that they were able to assist you with restaurant bookings. We pride ourselves on our breakfast offering, and are happy to know that you found it superb with plenty of western options. We also appreciate your recognition of the many good restaurants nearby. We look forward to welcoming you again in the future and providing a more comfortable and enjoyable experience. Thank you for your patronage!
sunamist
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Jan 2024
Bisnes
39 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Feb 2024
Very good location, and very good hotel. Stuffs are very good English speakers and there are many shops, restaurant and Aeon shopping mall around the hotel. Breakfast was also good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your recent stay experience at Crowne Plaza Qingdao with us. It's our great honor to know that you would recommend our hotel to other guests. Your kind words about our location and staff service are something our staff takes great pride in. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
ctFarmer
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Dis 2024
Pasangan
11 ulasan
4.5/5
Hebat
Disiarkan pada 22 Jan 2025
There is no particular area of interest around the hotel
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的客人您好,非常感謝您的反饋!對於您提到酒店周圍沒有特別值得遊覽的區域,我們深感遺憾。但實際上,我們酒店位於青島最繁華的香港中路,周邊有着豐富的旅遊資源。步行即可到達著名的五四廣場和萬象城,這兩個地方不僅是購物的好去處,更是拍照留念的絕佳背景。此外,附近還有小麥島、燕兒島公園等新興網紅景點,非常適合散步和放鬆心情。希望這些建議能對您的旅行有所幫助。提前預祝您新春快樂,願您在新的一年裡收穫滿滿,幸福安康!——青島頤中皇冠假日酒店,總經理Colin Chai
Ganghaoyujiannin!
Suite dengan Pemandangan Laut
Menginap pada Dis 2023
Bisnes
150 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Jan 2024
Well, Crown Plaza is our usual our favorite hotel and also our first-choice hotel in Qingdao city and naturally chose the Crowne Plaza Qingdao again. The hotel hasn’t lost any of its avantgarde charm. Furthermore, the employees are still as professional and helpful as I remember them from the last time (this time I would like to mention Ms. Fanny from the front desk, hassel-free check in that was quick and we were given a free upgrade) . The rooms are spacious, and the amenities will cater to every whim. The convenient location is an added bonus, which doesn’t need to be mentioned separately as the hotel location which is near to five four squares.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Crowne Plaza Qingdao and giving us such a high evaluation. We are delighted to hear your love and recognition of our hotel, which makes us feel proud. We will also share your feedback with Ms. Fanny at the front desk to thank her for her professional and helpful service. Thank you again for your trust and support in our hotel. We hope you have a pleasant time at the Crowne Plaza Qingdao!
Pengguna Tetamu
Bilik Superior Crowne Plaza-Katil King Size
Menginap pada Mei 2024
Bisnes
1 ulasan
4.5/5
Hebat
Disiarkan pada 25 Jun 2024
Building itself is not new, but very clean and nice service. Breakfast is also nice. Nice location close to a harbor.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We appreciate your recognition of our cleanliness, excellent service, and tasty breakfast. Our location, indeed, offers a convenient proximity to the harbor, making it a perfect spot for guests to enjoy their stay. We are glad you found our hotel to your liking and hope to welcome you again soon!