Hotel berhampiran Charles-Baillargé Stairs, Quebec

Great location: 10-15 min walk to the old city Spectacular view: My husbnd and I stayed at a old city / river view room Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out. Other things: Nice to have Nespresso machine and Crabtree amenities

Ok hotel for one night. Located 15 minute walk from old town. Cleanliness could be improved, bathroom was unclean. Rooms could do with updating as it’s quite dated. Staff friendly and accommodating.

Cet hôtel n’est pas tout à fait au centre ville mais reste un bon rapport qualité-prix. Les chambres ont une décoration un peu désuète par rapport à l’entrée et aux restaurants. Le petit déjeuner n’est pas un buffet, c’est à la carte.

Rapport qualité/prix intéressant. Déjeuner inclus correct. Disponibilité de deux bornes de recharge pour voiture électrique (nécessite de s'adresse à la réception pour activer la recharge).

There are so many stairs in the hotel that it makes it difficult to carry suitcases. The hotel looks good, but the pressure of the water in the shower is low, we can hear everything from the hallway and the parking isn’t well maintained.

周邊道路在施工，出個門七繞八繞。但酒店內部很好，乾淨舒適，還可以免費游泳、泡溫泉。半層樓的行李專用升降梯太差了，開個門費死勁，要碰運氣才能打開。

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

Vraiment déçue. Le spa était insalubre. L'eau était verte et sentait vaiment mauvais. Nous n'avons donc pas pu relaxer dedans. L'eau de la piscine était passable. Elle n'était pas très clair. Dans ma chambre je n'avais pas.de.rideau de.douche et l'air climatisée à été à 15 degré toute la nuit et ça ne refroidissant pas assez la chambre ppurbun bon co fort. Cette hôtel ne vaut pas du tout le prix payer.

Excellent avec des employés Courtois et un super bon déjeuner !! A conseiller qualité prix exceptionnel !!

Le service est super, l'hôtel magnifique et la vue sur le Lac de toute beauté. La chambre est d'une grandeur parfaite avec un beau balcon. La seule chose qui me dérange et je crois que maintenant c'est comme ça dans tout les hôtels, l'heure d'arrivée est pour 16h. Ce qui ne donne pas 24h de location pour la chambre mais le tarifs est le même.