Premier Inn Edinburgh (South Queensferry)

Very Good bed room, and Very Clean and hygienic.

Although all we wanted was a quiet, warm, comfy nights’ sleep, (and that’s what we got), the room and bathroom really needs some attention. Bathroom is shabby with mouldy sealant, there were items still on the floor from a previous ‘traveller’ and the tv remote was absolutely filthy. Hairdryer apparently works by holding a sensor in the handle (I found out from receptionist next morning!) an info card beside the hairdryer would have been useful because I assumed it had a loose wire when it kept going off, so I gave up! The Reception staff were lovely both at check in and out, friendly & professional and apologetic for the problems I had experienced. Free parking is a bonus, as is M&S Food in the service station next door! Have stayed here before, but they are clearly having ‘cleaning staff’ issues because it wasn’t this mucky before!

The room I was in was badly in need of redecoration. There were hairs on the towel and in the bathroom. The pillow case was far too small for the pillow and was inside out. There was a packet of plant food on the shelf beside the spare pillows. Overall disappointing for Premier Inn usual standards.

The location is good as it’s only 5miles from a nearby train station. My kid like the McDonald’s in walking distance. My husband like the free parking. If you need an Uber, it may take longer time because taxi are few. A good price to stay for three nights with family. The room services need to have much improvement. They took away my wet floor towel but didn't provide a fresh one back. They put the large used towel back to the rack rather than replacing a new and clean one. This was ridiculous.

:Public spaces and rooms a bit dated - fraying carpets and upholstery in places. However, if its just somewhere to sleep, good value for maney. Beds comfy, breakfast good and location anf ease of access (for us) was also spot on. Reception staff were pleasant and helpful. If you are there for more than one night, you have to ask for the room to be cleaned etc and I'm pretty sure that the Radox shower gel was watered down - its never that thin when I buy it ! Went to the bar for a nightcap before closing time to be told they had already run the tills.

Hotel a bit tired. A couple of reception staff not great. On check in, one commented on my mother putting stuff from our journey in the bin outside before realising she was with us. When I went to book breakfast for the following morning another woman on reception didn’t even make eye contact with the man she was checking in as she was watching something on the screen in front of her. Big clump of hair in the bath plug that we had to remove before being able to bathe the toddler but everything else was clean and tidy. All other staff were great, particularly the man working in the restaurant in the evening we arrived 2/11 and the following morning 3/11.