Hotel berhampiran JR Mena station, Rankoshi

Location is good - (1) 2 minutes walk from Hirafu Intersection bus stop (2) slightly below 2 minutes to Momiji stop which is one of Hirafu free shuttle bus stop which you can conveniently travel around the area. Room was spacious, cleanliness was tip top and provided with all necessary amenities. Their welcome gift really surprised us. Staff was friendly and accommodating. Shuttle service to the nearest train station was also available. Overall, we did enjoyed our stay 😊

Next to the ski lift, easy to go out and go in at your own pace. Bit crowded during day time after 10 am. It helps a lot with a locker provided for each guest to keep the equipment. The room was spacious and comfortable, perhaps the hotel to improve on the timing for room cleaning service, especially for guests staying more than a week and expecting the room to be clean when we are out. The hotel has its own mini-mart, which help you to get some junk food and accessory for skier/snowboarder - a bit pricey but it's expected in the Niseko area anyway. The other downside is the hotel location is far from other convenience stores and restaurants (affordable where u can easily access in Hirafu) so it makes you book a room with breakfast and dinner.

Nice hotel with convenient ski-in/ski-out access. There are many rooms in the hotel but nevertheless, the staff (reception, house keeping, etc) managed to maintain good level of service throughout my stay. Buffet breakfast had large selection of food. Shuttle buses to Hirafu/Kutchan start from this hotel, so no worries about not having seats. The buses were also quite frequent. There is a new Niseko Village shop area behind the hotel that houses few retail shops and restaurants, offering more options for food now, rather than just the what's in the hotel.

When you stay at Intuition in Kutchan, you'll be near ski lifts, within a 15-minute drive of Niseko Mountain Resort Grand Hirafu and Niseko Annupuri International Ski Area. This aparthotel is 18.7 mi (30 km) from Rusutsu Resort and 4.6 mi (7.5 km) from Niseko Hanazono Resort.Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including concierge services and ski storage.Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

This Onsen hotel is 100 points full points perfect. Attention to detail in every single way. Great location, 5mins drive from Annupuri ski resort. Hotel has the amazing forest view, offer free parking. Hotel is shoes free, all guests will require to take off shoes when enter hotel. All staff are friendly and helpful. They will make 100% effort. Hotel offered ski lesson and rental very convenient. Hotel has outdoor public bath and spa treatment. Free lounge has wine, champagne, tea, juice and snacks to guests. The set breakfast and hotel dinner is world class quality. Hotel rooms are very spacious! Noted room will supply plenty of bottle of water and some snack for guests. I can't wait to come back and stay longer for next time! Will recommended to anyone and everyone! Konbu Onsen your service really touch my heart. We are very grateful to stay in such wonderful hotel. Thank you so much.

Do not recommend anyone to stay here - we were overcharged erroneously. Also the hotel is quite bad, more like a hostel but with hotel price. Also gave the below review to hotel (in person and over email) but they don’t even bother responding to me - they obviously don’t care about customer service or guests’ stay. Objectively, the hotel looks quite decent when we booked it on hotels.com but it was quite a terrible stay. Cons: - Do not book any ski services through the link the hotel provides. Hotel tried to charge us for ski lift passes which we didn’t know were booked. We made an enquiry for the lift passes but there was no payment page so we had assumed it’s not confirmed and separately booked it with the vendor. We received no emails which clearly said we had successfully booked and the at payment was due at the hotel. The emails on this service that the hotel sent were bundled up with other services which we had indeed paid for and bought. The hotel made the entire service very confusing and had led us to believe nothing was due and in the end they did not ask for our permission and charged me from the credit card used for security deposit for the room - something completely unrelated. - We were given a room that was already occupied at check in and was horrified to find out when we opened the door that it was already occupied. Check in process took 30 minutes total as a result, which is excessively long and slow and as a result we had missed the hotel shuttle bus to the city centre when we had told the staff we must make the bus in order to make our dinner booking - - We were given misleading information a few weeks prior to our arrival (by James, the manager, over email) on how it would be very easy to call a taxi when we arrived at Hirafu welcome centre if we missed the hotel shuttle bus. The manager, James, clearly told me this over email with the knowledge I’m arriving on Christmas Eve. When we arrived at the welcome centre, we were told all taxis are booked out for the Christmas period. This was something the hotel could have easily known / solved by suggesting we pre book a taxi in advance. - Despite the hotel knowing it’s a peak season (Christmas Eve, Christmas Day, Boxing Day), the hotel’s shuttle bus schedule is extremely impractical and it runs for only once an hour in the evening. It’s impossible to order a taxi during this period and to walk because it’s so cold but most people’s dinner reservations are either at 6 or 630 or 8/830. The shuttle bus times means it’s impractical to finish skiing and catch the shuttle bus and to come back to hotel, shower, change and catch next shuttle bus without leaving the ski resort 3 hours prior even though it’s only 5 minutes away by drive. I find it speechless why the hotel would only have one bus operating when it has 3 shuttle buses at its disposal. - - The night receptionist girl (she must be on a working holiday) and the staff generally (including the reservations manager, Ja

Stayed at 2nd fl studio, facing mountain. A bit too low so view was slightly blocked by some structure but still good. Room size was good for 2, with 2 opened suitcases lying on the floor. Dining table was small, Japanese standard size. With 2 cups of coffee, very little space for 2 plates. Kitchenette equipped, washer & dryer w/detergent, iron, clothes rack all in. Shower was so comfortable, good water temp & pressure, has seat to relax as you shower. Basic shampoo, conditioner, shower gel, bathroom amenities. Each room has own ski lockers at B1, really a ski-in/out location. This is the BEST feature. From outside the locker room, you can access the family hill, skied down to the lift and ski down this hill. Its a night ski area too, so beginners can spend the whole day here. Its a bit narrow comparatively & so it felt crowded at times, but most times it was ok. 2nd and last day were magical at this hill. Powder snow, at night we were about the only 5-6 people at the slope. Night ski closes at 7pm. There is another 1 hotel at this hill, also ski-in/out, but Maples is hands-down, the better location as its door is just at this hill, no need to walk at all, other than just to put on your skis. There are 2 restaurants on site, we only visited the Italian. Most of the good eating places were so packed and needed to queue. We were thankful for this Italian restaurant which served really good pizzas and beef cheek. Able to walk in without queueing, place is about 80% full most times. After 3 dinners, they recognized us and actually saved us seats. Concierge was friendly and super helpful. Another great feature was the van to & from Maples to where we needed to go. Book the transport early (at least 1 day) to get to and back from gondola - trust us, you WILL really need it. Tried lugging ski gears from the nearest bus-stop, and walking upslope in ski boots after a day of skiing, it was so tiring. Very nearby: convenience store, a popular ramen shop, Arabica coffee truck (not open daily), snack food trucks

這個地方真的很美，獨棟別墅，相比於二世谷其他酒店來説，真的很舒服。廚具很齊全，晚上都自己買了海鮮和肉，自己燒菜。 跟管家約好的接送，都很準時，很禮貌 房間裏的暖風機真的好暖好暖，想知道是什麼牌子的🤣 早上起來，蓋着粉粉的雪，真的好美好美啊 酒店有免費送到annupuri的班車，annupuri雪場也不錯、適合新手、也有高級道

I stayed here by myself in a 4 bedroom dormitory and was very pleased with the stay. Staff were very friendly and offered great advice and were there to help if you needed anything. Kitchen was good as well as bathroom and showers considering you shared with a lot of people. The free shuttle bus leaves every half hour which is very convenient as it is a 20 minute walk into town otherwise. The breakfast was average but there is a 7/11 across the road instead. Overall very happy and would definitely come back here again

My husband and I are highly disappointed with Park Hyatt Niseko. We prepaid and booked a stay for March 2023. We subsequently had a conflict with our dates and contacted Hyatt app via the chat function in January 2023 to check if we can cancel or see alternative options. We were told by the agent that we could cancel and receive a full refund of over $2,000, so we went ahead and cancelled and kept screenshots of this conversation. We also called the hotel to confirm and were again told that we will be issued a refund. However, several months later we have not received the refund. We have worked with our credit card company to resolve this, but they were told by the hotel that no refund will be issued as the cancellation occurred within the 60 day window. Yet we have documented proof from Hyatt that told us in writing that we would be issued a full refund. Otherwise we would not have canceled and made alternative arrangements. We are very disappointed by your hotel, and consider this extremely dishonest, deceiving and not al all representative of a reputable and professional hotel brand.