Ulasan Excelsior Palace Portofino Coast

Jawapan daripada Pihak Penginapan: Dear Mr DenishSh,we are really sorry for this review. It seems that, during your recent stay, no mention about your disappointment was reported to any member of the Staff. It is a shame as we would have loved to listen your suggestions and find together a solution. We are sorry for your note about the Restaurant and be sure we already shared your comments with the Staff.Our Classic Suites have two bathroom, one with bathtube and the other with a shower in order to accomplish our Guests preferences. Unfortunately, using a nickname, we are not sure we recalled the correct reservation, but, if it is, probably the dimension was relatively small as you were in four instead of three Guests originally booked. The Excelsior, as shown in many pictures, is a symbol of classic style, reinforced by our forniture that are original antiques, carefully chosen worldwide. In these last years, many projects have been realized, the latest has been the new facade. Many others are on the way and will be revealed very soon! Trusting we'll have the pleasure of welcoming you back, we stay at your disposal for any need and send our best regards.Aldo WerdinGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guest,it is a great pleasure to read such a lovely and detailed review! We are glad that the entrance, the restaurant, the bar and, above all, the Staff met your expectations, thank you very much indeed!Willing to welcoming you back into the next future, kindly do not hesitate to contact us for any need.Warmest regards from the Italian Riviera!Aldo WerdinGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Guest,thank you for this amazing review and for the excellent score assigned! We are extremely glad that your experience at the Excelsior Palace Portofino Coast has been of your satisfaction and we're willing to welcoming you back very soon. Kindly accept our warmest regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,we are so proud that your stay fully met your expectations. Your comment has been shared with the Staff, who greets you warmly and looks forward to welcoming you back to the Excelsior! Wishing you all the best. See you soon in Riviera. Best regards, Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,thanks a lot for the time dedicated to write such a lovely review! Honored to have welcomed you at the Excelsior Palace Portofino Coast, we are glad that you fully enjoyed your stay in Riviera! Looking forward to meeting you again, the Excelsior Staff sends best regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,it is such a pleasure to read your comments...we are so glad that your stay at the Excelsior fully met your expectations! The entire Excelsior Team greets you warmly wishing all the best. Waiting for your next stay in Riviera, we send our best regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your personal review about our hotel with us. We are delighted to read that you enjoyed the experience of being our Guest. We also thank you for your suggestions: they're precious to us us in order to improve our standards of service and to better understand our Guests’ needs. Trusting we will have the pleasure of welcoming you back soon, we send you our best regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Mr Shahui,thanks a lot for the time dedicated to write such a lovely review! Honored to have welcomed you at the Excelsior Palace Portofino Coast, we are glad that you fully enjoyed your stay in Riviera! Looking forward to meeting you again, the Excelsior Staff sends best regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear leotiger22, thanks a lot for the time dedicated to write such a lovely review! Honored to have welcomed you at the Excelsior Palace Portofino Coast, we are glad that you fully enjoyed your stay in Riviera. Looking forward to meeting you again, we send our best regards. Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Dear Guest,We would like to thank you for your review: your opinion is very important for us, as it gives us new insights and valuable inspiration to make things better. We are so glad to read that you fully enjoyed your stay in Riviera, and we sincerely hope to have the pleasure of welcoming you back soon. Warmest regards from Rapallo, Aldo Werdin General Manager

Jawapan daripada Pihak Penginapan: Gentile Signor Alessio,La ringraziamo per essere stato nostro gradito Ospite e per il tempo dedicato nel recensire la Sua esperienza all'Excelsior Palace Portofino Coast. Siamo lieti che abbia apprezzato la struttura. I suggerimenti e le annotazioni sono per noi un'importante fonte di miglioramento e ci aiutano a comprendere le esigenze dei nostri Clienti.Confidando di poterLe rinnovare il nostro benvenuto in Riviera, restiamo a disposizione per qualsiasi necessità futura e salutiamo cordialmente.Aldo WerdinDirettore Generale