Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

Ulasan Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)

No. 21, Shuncheng South Lane, Beilin District, Xi'an, Shaanxi, 710000, ChinaLihat Butiran Hotel
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
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Ulasan Tetamu

4.4/5
813 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.3
Perkhidmatan4.5
Kebersihan4.4
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Semua ulasan(813)
Ulasan positif(769)
Ulasan dengan gambar/video(208)
Penyambut tetamu yang peramah(154)
Lokasi yang sesuai(122)
Lokasi yang strategik(58)
Dekat dengan kawasan yang indah(36)
Reka bentuk yang hebat(24)
Penebatan bunyi yang sederhana(23)
Sesuai untuk perjalanan perniagaan(20)
Hiasan yang cantik(16)
Ulasan kurang baik(43)
Solo Male - Long Term Travel
Ming Lu Leisure Double Bed Room
Menginap pada Okt 2024
Solo
21 ulasan
4.7/5
Menakjubkan
Disiarkan pada 18 Nov 2024
Stayed 2 nights in wall view room Expectation/Reality: met expectations. The room is pretty much the same as the pictures, and what was received is aligned with what was advertised. No surprises. Security: good. Front door locks after midnight and requires password to enter. Door to room is secure. No additional safe is in the room. Hygiene: good, overall the room, the bathroom and the common area was all tidy and frequently cleaned. Hospitality: good, the front desk clerks were all very helpful and check in was smooth and communication was all helpful and professional. Social Atmosphere: not bad for a hotel. There is a small cafe on the ground floor with great offerings, which make for a nice place to hang out. Overall: very good, the location is the primary draw factor, it is close to the night life, local restaurants and transportation. Overall would highly recommend.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent.Our hostel will always stand in this city and wait for you! Hope to see you again !
Pengguna Tetamu
Elegant Double Bed Room
Menginap pada Ogo 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Sep 2024
Everything was perfect, the only thing is that the bed was really hard, it would be nice if they change the mattress.
Terjemah
Jawapan daripada Pihak Penginapan: We appreciate your feedback! It's great to know that your experience was overall excellent. We'll take note of the bed issue and make sure to address it.
Pengguna Tetamu
Mu Ge City-View Family Room
Menginap pada Jul 2024
Keluarga
4 ulasan
3.5/5
Disiarkan pada 9 Ogo 2024
The hotel is in a really good location. The complex is really nice. However even if you cannot say it is dirty, the toilette of the room was really clean, the building is really overlooked and seems abandoned. In the room there are evidence of humidity infiltration. The hall is a bit messy. There is a really nice terrace but you can not enjoy it because you are not allowed to get in. Again, the state of abandonment is evident. However, the price/quality is more than fair.
Terjemah
6/7
Jawapan daripada Pihak Penginapan: 您好，感謝您選擇了入住我們酒店，您的房間是家庭房，在二樓三樓，接待大廳，客房房間衞生乾淨，設施齊全方便，沒有任何問題。我們接待外國客人無數，大部分都很友好愉快，能夠遵守酒店規則。也提醒您，基本的入住禮貌，既然知道是不允許進去，卻故意一定要進，對您的行為我們也很不理解。西安最近下雨比較多，五樓屋頂濕滑容易摔倒，區域有暫時上鎖，也有放置椅子障礙物等，並不屬於酒店的營業區域。我們酒店是一樓到四樓。不應該私下進入卻執意要進，有員工勸阻不聽，出了問題您自行承擔後果。您刻意誇大，超出了正常客人基本的禮貌範圍，我們也已經向平台説明瞭情況。
Pengguna Tetamu
Elegant Double Bed Room
Menginap pada Jun 2024
Bisnes
8 ulasan
2.5/5
Disiarkan pada 16 Jul 2024
I was in room 210 on second floor. The air condition was too old and noisy. There was water flowing out from air conditioner.The exhaust fan in the toilet was also very noisy. l have registered the complaint on the first desk and let's see the result guys
Terjemah
Jawapan daripada Pihak Penginapan: 非常抱歉，暑期房間緊張，之前的客人續住很長，沒及時安排維修。現在已經連夜安排師傅，更換了房間空調，也沒有影響後面的入住，所有客人都可以放心，房間維護是我們的日常工作。
Muriel
Elegant Double Bed Room
Menginap pada Mei 2024
Solo
14 ulasan
4.0/5
Sangat Baik
Disiarkan pada 27 Jun 2024
Nice staff, ready to help. Well located (less than 10 mi. walk to the entrance of the South Gate of Xi'an wall). Not so far from metro station (about 10 min. walk). The only disappointing point: the other guests speaking too loud in the hallway and sometimes the noise from people on the street
Terjemah
Jawapan daripada Pihak Penginapan: Hello ， thank you for staying at our hostel and acknowledging our services and rooms. Unfortunately, it did not satisfy you, if you like a quiet room, next time you can contact our staff in advance to reserve a corner room for you. Looking forward to seeing you again.
lankajtner
Mu Ge City-View Family Room
Menginap pada Mei 2024
Keluarga
3 ulasan
4.5/5
Hebat
Disiarkan pada 12 Jun 2024
The hotel has a great location near the Yongning (south) gate. It was overall a pleasant stay I can recommend. The city view room is also very nice as it offers a view on the city wall.
Terjemah
Jawapan daripada Pihak Penginapan: 敬的賓客：您好！一次偶然的機會，我們遇見了您，一次偶然的機會，您選擇了我們，生命中有太多的選擇，您的每一次選擇都是一種緣分，感謝緣分讓我們與您相識，您的貼心，您的關懷，定會收穫一生的温暖。期待與您再次相逢！
Meinardus Jozef
Elegant Double Bed Room
Menginap pada Jan 2025
Solo
25 ulasan
4.0/5
Sangat Baik
Disiarkan pada 24 Feb 2025
Location. If you book double- rooms diver in quality/price.
Terjemah
Jawapan daripada Pihak Penginapan: 您好，感謝您及時好評。酒店位置超級好，就在明代城牆下，5A景區的南城牆根兒區域，緊鄰入城式表演的大南門，是古城最繁華的地段。我們的房型多樣，設計有特色。不同房型，真實圖片分別有展示，可根據個人喜好多種選擇哦。歡迎再來！
Tiffany V Yuen
Bilik Twin (2 katil)
Menginap pada Ogo 2024
Melancong bersama rakan
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2 Dis 2024
The location was pretty good! The staff were helpful in booking our tour to the Terracotta Warriors. Bonus: cats live in the lobby! We went during a time when they were doing renovations, and the bathrooms were not in the best condition.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind feedback. We're glad you found it good for our location， we apologize for the issue and will do our best to improve the situation.
Matt IT
Elegant Double Bed Room
Menginap pada Jul 2024
Pasangan
9 ulasan
3.0/5
Disiarkan pada 25 Ogo 2024
Pros: good location within the wall, many place to eat around the hotel. Cons: very bad mattress and old air conditioner. Others: there are some very nice cats walking around the hall and the stairs, if you're allergic take this into consideration
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests,Thank you for your feedback. We are glad that you enjoyed our location and the dining options nearby. We apologize for any inconvenience caused. We will work on improving to ensure a smooth stay next time. We look forward to welcoming you back again.
CT
Suite Keluarga
Menginap pada Jun 2024
Keluarga
7 ulasan
4.0/5
Sangat Baik
Disiarkan pada 6 Ogo 2024
Helpful reception and great location. Cleanliness can be improved, our black bags became “brown” from picking up dust from the floor in room.
Terjemah
Jawapan daripada Pihak Penginapan: "Thank you for highlighting our helpful team & prime location! We're dusting off our cleaning routine to ensure your next visit leaves no trace on your bags. improvement underway!"
Pengguna Tetamu
Ming Lu Leisure Double Bed Room
Menginap pada Dis 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Feb 2025
Very good service, their breakfast is awesome too
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您的信任和喜歡。我們酒店人員都非常熱情周到，店裡有中英文的指路紙條，也有特別實用的旅遊攻略。古老城牆下，最佳位置，最好的設施和床品，和豐富的早餐，各種中國茶可以提供。天暖和了有露天的天台，可以喝酒喝茶喝咖啡。歡迎有機會再來哦！
Pengguna Tetamu
Elegant Double Bed Room
Menginap pada Jun 2024
Solo
28 ulasan
4.5/5
Hebat
Disiarkan pada 7 Jul 2024
This simple little hotel has a big heart. The staff are so helpful. There are information slips (in Chinese and English) on the directions to many main venues. The little kittens playing give the hotel are home away from home vibe. I'm a solo female traveler and I felt very safe here. I liked the hotel so much that I stayed an extra night!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent.Our hostel will always stand in this city and wait for you! Hope to see you again !
Syencis
Bilik Selesa - Penghunian Tiga Orang
Menginap pada Jun 2024
Melancong bersama rakan
3 ulasan
3.5/5
Disiarkan pada 14 Jul 2024
The only bad things are that there are a lot of hairs on the floor and the toilet is very smelly.
Terjemah
Jawapan daripada Pihak Penginapan: I'm terribly sorry to hear about your unpleasant experience with the room cleanliness and toilet condition. This does not meet our usual standards, and we sincerely apologize for the inconvenience caused. Please rest assured that we are addressing this issue immediately and taking steps to ensure such occurrences do not happen in the future. We would like to offer to rectify the situation by providing a thorough cleaning of your room and ensuring everything meets your expectations.Additionally, if you would prefer, we can arrange for a room change to provide you with a more comfortable stay. Your satisfaction is of utmost importance to us. Please let us know how you would like us to proceed, and again, our sincerest apologies.
Pengguna Tanpa Nama
Ming Lu Leisure Double Bed Room
Menginap pada Mei 2024
Pasangan
2 ulasan
3.0/5
Disiarkan pada 28 Jun 2024
Room was good, spacious and clean and the Aircon worked well. The staff at reception were very rude and unfriendly. If you are going to work on a hotel reception you should at least say hello to the guests or offer a smile or even just look up from your phone. The Egyptian guy who worked there was nice though. They have lots of nice cats in the reception. The common spaces are not really used and especially the roof had a lot of rubbish lying around, I don't think anyone ever uses it. We found it difficult to get any breakfast in the area.
Terjemah
Jawapan daripada Pihak Penginapan: Hello, thank you for choosing our hostel and love our room, we will actively improve your suggestions, breakfast and the common area on the roof are being improved, looking forward to see you again.
Olga
Wonder Night Business Double Bed Room
Menginap pada Mei 2024
Solo
1 ulasan
1.7/5
Disiarkan pada 11 Jun 2024
Everything is very bad. The problems started as soon as I arrived at the hotel. I arrived at 4 pm, but the manager said that the room was not ready yet and that I needed to wait 30 minutes. When I booked the room, I specifically chose a room with a beautiful view from the window, the hotel also sent a photo of this room in the invitation, but they put me in a completely different room. I was terribly tired and had no strength to argue. The window in my room overlooked the wall and a busy road. People were talking and cars were driving under the windows all night. At 3 am, I gave up and asked to change my room, because I could not sleep and they gave me a small room for the night without a window at all.I understand perfectly well that business is about money and very little about caring for people, but here it’s only about money. Xi’an is a wonderful city, but this terrible hotel made my trip very sad. By the way, the shelves in the room were dirty, the tea cups and the kettle were also not washed
Terjemah
Jawapan daripada Pihak Penginapan: 您好，市中心的位置，繁華熱鬧，鐘鼓樓也是我們最好的商業區域。節日房間緊張，給您緊急打掃外窗的房間，和圖片一模一樣，您對噪音敏感，不滿意。和我們及時説，幫您調了內窗的安靜房間，是我們最好最大的套房，最多可以住四位成人，怎麼會是小房間呢？您又不滿意。我們確實完全能理解出門在外的不容易，幫您馬上換房解決問題。希望您愉快出遊。