Ulasan Swiss-Belhotel Serpong

Basically I like the room, but the design of toilet was too closed with wall, even my thigh touch the tissue roll (if I'm not mistaken at 9th floor) Next day I move to 8th floor

Low quality service from front desk while checking in. Was given 1 room card & I requested for 1 more card but was told to pay Rp100 ribu as deposit for the card. Only budget hotel requested for deposit for extra card but this is a so called 4 star hotel. Also I booked a Grand Deluxe room not a standard room & a monthly regular customer. For the past 2 years staying there have no issue but seems like the service going backward. Customer service is not up to 4 star rating.

overall its oke but the swimming pool in swiss bell maintenance n we all can take swim in tuscany hotel beside swissbell hotel..thnx 4 experience

Next bakal balik lagi kesini .. thanks Swiss belhotel serpong.. puasss

Almost excellent for service also the room so clean. Recommended to stay here

So far oke sihh

Such a nice place to stay

Prons: Strategic location, nearby pasar modern BSD, spacious room (grand deluxe), receptionist and room service was fast and very supportive . Starbucks and Indomaret available. Cons: Late checkout only until 12:45. Swimming pool quiet smelly due to chlorine, gym space is really small with outdated treadmill

room is not that tidy, restaurant food just so so taste

beautiful hotel with excellent facilities yet in a location that is not good for walks. The highway can be a bit noisy too -- otherwise all was great. the breakfast buffet was nicely done with just enough of the right foods. well worth it to include in your stay. The bed was comfy and the room was spacious enough for a single traveler.

Will come back again Service was very good at all

Nyaman *************

Recommended buat liburan keluarga Breakfast lumayan komplit dan enak, anak saya tambah suka gara2 ada bernie maskot swissbell yg menyapa saat breakfast.. Next saya akan menginap disini kembali

Udah 2 kali nginep disini , selalu suka karna kamar nya luas , kolam renang nya ada buat anak dan dewasa dan juga banyak cafe di bawah hotel jadi cari makanan ga susah . Hotel nya wangi banget dan bersih , staff nya ramah2 .