Hotel berhampiran 12 Tonar di Reykjavik

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

We stayed for 3 nights, hotel is at a perfect location close to restaurants. 5mins to harbour and 15mins to church. Taxi available right in front. Breakfast was great with good spread. Staff replenishes quickly. Front reception are okay. Two things I would like to honestly comment: - due to weather conditions, roads were close and we nearly couldn’t make it to check in, hotel did not give any flexibility of cancellation understanding the conditions. I don’t think it’s fair. They still wanna charge us. - after check in the room, toilet bin are not clean with sanitary pad found and floor hasn’t been clean with some food flakes on the ground too.

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

Hotel in a great location in the center of Reykjavik. Very kind and professional staff. Hotel is essential and clean. Good quality bed linen and towels. Good breakfast with cold and hot drink, fruit, etc.

Wonderful studio apartment, with queen bed and sofabed, plus kitchen with table & chairs, allowing family some room to spread out. Impeccably clean. Entrance through quiet gated courtyard, and semi-private patio out back. Front desk is a couple of blocks away at Hotel Odinsve -- hotel staff are extremely friendly and helpful. Quiet street but walking distance to restaurants and attractions. Great stay in every respect.

We visited friends in Iceland and spent 2 nights at the Holt Hotel at the start of our visit. Staff was fantastic,warm and friendly. Hotel is on the older side, but location is fantastic and it’s been well maintained. We enjoyed the unique art and older feel, but if you want sleek and modern this is not your place. The room was small compared to America, but completely functionable. Traditional breakfast especially the pastries were amazing. We have no complaints and thought we got a great deal.

I really liked this place, a friend recommended it and it didn’t disappoint. it was very clean and the staff helpful and nice/always smiling. I chose a 6-bed room and made a lot of girl friends in one week staying there! It’s close to the city centre and it has a lovely view on the church (not all the rooms I reckon!) . It was warm inside and given my long stay they offered fresh towels/bed sheets which I refused since I was mostly out all day. I’m not sure I liked the fact a male would take care of the turndown service since because of that I didn’t feel comfortable sleeping or lying down in my pj or underwear, maybe being that a female dorm I would’ve sent a lady to knock first and THEN anybody else, but it wasn’t the end of the world! I’ll surely book here should I visit Reykjavik again!

We stayed at the City Center Hotel for two nights. There is an eclectic interior, comfortable lobby and on one of the lobby tables there is a large jar of candy which has some delicious licorice toffee for the taking. Check-in and out was easy, smooth and both the receptionists were extremely friendly and talkative. Baktus, who has his own Instagram account lives there… just another adorable resident Reykjavik cat! Our room was on the fifth floor and there was a small lift or you could take the stairs. Our room had a king sized, comfortable bed. The balcony was small and lovely and there were dark curtains to block out the sun in the morning. There was also a small refrigerator kind of funky-cool as it looked like a wine cooler. Plenty of towels, soap, shampoo and a hairdryer. There is no closet but a clothes rack to hang coats or clothes. Centrally located there are a multitude of restaurants around; we ate at the Laundromat Cafe one night. There is also a small grocery store across the tiny park at the end of the street which had vegan sandwiches and other goodies. Also, the hotel is within walking distance of Bus Stop #1 ( City Hall) and Bus Stop #3 ( outside of Hard Rock Cafe) which made it super simple to catch excursion busses or the bus back to BSI bus station and on to the Keflavik airport. Would stay here again-

My wife and I recently spent a very pleasant 5 nights at this hotel. It is nicely situated in the marina area slightly away from the city centre, but still with many local restaurants. Our room (on the top floor as specifically requested) was small but perfectly formed with an excellent view over the Marina. The bed was very comfortable, the shower was powerful and the the wi-fi was excellent. The room had all we needed, really, apart from, perhaps, some drawers for clothing. There was space on some open shelves but we prefer to have our clothes 'put away' and not on show. We had no problem with noise entering our room either from the outside or from neighbouring rooms. We took breakfast on a couple of occasions and it was a decent buffet affair, albeit pricey. The hotel staff were friendly, welcoming, polite and very helpful in arranging excursions and advising on things to do in Iceland. We didn't take dinner in the hotel, but we did find an excellent gastropub literally over the road from the hotel.

The location of the hotel is great. There is a great bar downstairs that supposedly has live music every night. The hotel is very safe, a password is required to enter at night. The hotel staff are nice and the rooms are clean.