jacquipricey
29 Ogos 2024
We stayed in a private swim up room in the allegedly adult area . The room was clean & in a good position by the main pools & bar & restaurant so a good room 4001 , however it isn’t quiet as so close to the main areas with children etc. although the easy access to the bar & food was a plus . Nice touch of fruit & fizz on arrival. As ever towels seem an issue , yet again we are not going to steal them ! Just be nice to have a few extra should you need another shower in the day. The room service did come with towels as part of our ultra all inclusive package, but seemed reluctant to leave any extra if we had any hanging up ! Slightly annoying that the bar was topped up every 2 day with a 9am wake up knock! Be nice to enjoy a lie in ! Food is average, the beach bar being the smaller bar & food . Pool bar was ok , busy & lots of queues for drinks & ice cream to be served. The beach is lovely , little turtles are in the river that runs to the sea , so do take a peek. The main restaurant was a huge disappointment, for a 5* it was not very good. The food was repetitive & theme nights was a token of that served with the usual food. The lights are so bright it’s not a relaxing or romantic ambiance, could they not dim the lights ? It’s a bit canteen style for me & far too busy with people running about like the food will run out ! The staff whilst pleasant were a little lacking with service for drinks. We didn’t really go to the other restaurant as when looked at the menu it didn’t seem that interesting, we walked out of the hotel & found 2 smaller bars, tavern & cocktail bars - worth going ! The shows we attended were fun & it gets busy but definitely worth a walk up. We had drinks on the main terrace for breakfast ( after day 2 we missed breakfast it was ok ) so the lovely bar man Nikos was a star & very attentive. All in all it’s a good hotel I just personally don’t think it’s 5* ultra also the late room check out was a nightmare- different information given to me on 3 occasions! Paid a ridiculous amount to stay a few extra hours & after alot of faffing to sort it we relaxed in the pool only to then have the room service asking when & why we not left , I went to reception to sort new keys for a SECOND time , a real shame to be stressed on the last day , so beware & have plenty of patience for that if you wish to do late check out
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