Ulasan Holiday Inn Express Vancouver Airport-Richmond, an IHG Hotel

Bad service attitude. The shuttle bus to the airport cannot wait for the customers for even 1 minute.

We booked this as it was close the Vancouver airport- the shuttle was fully booked for our time so the hotel arranged a Taxi with any thought and a no cost to us .. service above and beyond . Good room light and clean lovely bathroom etc. Breakfast included was excellent. The only problem we realised when we got to Vancouver international we should have been at Abbotsford .. an hour &half away ..

Friendly n caring team, will come again 🙂

The staff are very nice and helpful, the shuttle and the breakfast are also good. The location is around 10 mins walk to Skytrain ( I think this is the only reason, I am not used to it ) especially when I go back at night time. Otherwise it is a nice hotel and there are few restaurants around and easy access to the Famous spots Night Market in summer.

When we arrived there was an power outage in that area. Luckily that was resolved in the end. We were allowed to store out luggages with them before our check in. The room was clean and nice. I would only recommend this hotel is there is a flight to catch and the hotel offers a 24 hr shuttle. The driver was helpful. Otherwise, not much within Richmond to explore, I would prefer to stay in downtown. Hotel was a distance from train station.

very good service

The location is convenient, next to Costco and Foody nearby, just 10-15 mins walk to skyline station. The room quite spacious and overall is clean and tidy. The breakfast is normal and there is a mini store at the lobby that you can buy medicine, snacks and drinks.

Good breakfast. The room looks ok but there was bad smell out of bathroom made me hard to sleep well. The bath tub is not cleaned and seemed old enough to use.

Very convenient and very near to the airport

房間寬敞，乾淨整潔，兩個大床1.5m左右，很舒適，衞生每天都打掃，前台有3個服務人員可以講中文，早餐比較簡單，沒有蔬菜，一樓有咖啡和熱水，離天車站不遠，去哪都比較方便。酒店送機的司機非常熱情，詢問我們的航班情況並告訴我們在哪個值機櫃枱進去，服務非常好！

酒店距離機場比較近，有shuttle bus，非常方便！酒店前台有一位小姐姐會講中文，幫我們預約第二天的班車，好贊！酒店對面就是costco，方便買買買！

我訂的大床房十沙發床，給我升到了兩張大床的房間，又問我們需不需要靠近電梯。很貼心的服務。房間內配備小冰箱、微波爐和咖啡機等，很乾凈。雖然離機場挺近，但完全沒有來自飛機的燥音。馬路對面就是Costco，還有上海餐廳，很方便的。免費的西式早餐也很好。來回機場巴士服務很好。總之，很滿意。

連續兩天大床房，後發現時間不夠，又加訂了一天，但訂的時候沒留意，房型定錯了，前台小哥幫忙統一了房型，避免我們再換房，很不錯

酒店交通方便，周邊商業林立。房間寢具舒適。