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5-bintang

Eurostars Araguaney
4.2/555 Ulasan

Eurostars Araguaney

Santiago|2.43km dari Casal De Horta
Hotel is in a great location and near all the main tourist areas, and also shops, bars and restaurants. I was very disappointed about the staff at the hotel. On check-in, after waiting about 10 minutes as the receptionist typed on her computer, we eventually got our room keys. Staff were not very welcoming and did not tell us anything about the hotel, facilities, breakfast room or the Pool. When we got to the room, we found that we didnt have a bath-tub (which was why I booked that room), no robe and no slippers. Mini-bar was empty with a sign saying it was closed due to Covid safety. I have no idea what Covid safety has to do with it. No other hotel I was in in Spain has had excuse. Also, no water in the room. No sanitisers in the room either. When I called reception to enquire, she said she would send water up, and then we had to sign to pay 4 Euro for the bottle. Terrible service, how can a hotel not provide water to their guest. This is coming from an expensive 5 star hotel. On checkout it was as bad, but I couldnt wait to leave then. Checkout person had a phone to his ear the whole time, took our key cards, and the continued his call. No receipt, no 'goodbye', nothing. The room itself was very nice, but the sound proofing is absolutely awful. All we could hear each morning was the noise of doors banging, hoovers and we could even hear snoring from the room beside us. So you had no choice but to wake up early with all the noise. Also the air-con is terrible, we left it on the whole time, and the room was still very warm. It was only about 20 degrees outside, so I would hate to stay here in the miiddle of Summer. Total let down of a hotel, I would avoid it. I think alot of 5 star hotels have gotten lazy during Covid, but have no problem charging top prices.

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Lihat Ulasan Tetamu untuk Hotel di Rock Hill

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Econo Lodge
3/597 Ulasan
Always great service And clean Never any hassle and plenty of parking.
Extended Stay America Suites - Rock Hill
3.6/561 Ulasan
This hotel is one of THE BEST I’ve stayed in. From the walk in you feel welcomed by staff and a clean environment I’ve had the pleasure of staying here while transitioning homes and this feels like another one (Home) the rooms are very clean and spacious I’ve never had an issue and whenever I had a question or inquiry the staff is always available and ready to happily assist the entire staff is wonderful however the GM, Amaad, Mrs Renee and Ben are the BEST always greeting you always pleasant and ready to help I would recommend this hotel to anyone single or families they can accommodate all.
Wingate by Wyndham Rock Hill / Charlotte / Metro Area
4.1/5102 Ulasan
Nice place to stay and good location off the Interstate. Check-in was very easy and the front desk was very helpful. The breakfast was excellent and had a large selection of fresh fruits, cereal and hot food.
Holiday Inn Rock Hill
4.2/594 Ulasan
Wanita muda yang sangat membantu di meja depan, saya harap saya akan mendapat namanya. Dia melihat saya berada dalam keadaan tertekan semasa ketibaan dan sangat akomodatif. Dia memastikan barang-barang yang saya tinggalkan di kaunter disimpan dengan selamat sehingga saya kembali ke meja. Tolong beritahu dia terima kasih sekali lagi kerana begitu mesra dan suka menolong.
Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area
3.5/596 Ulasan
Stayed here for two nights recently with my partner and son. We used this hotel as our base for our visit to near-by Carowinds. We were reasonably pleased with our experience. We found the rooms clean and comfortable. There were some minor issues (really nitpicks) that aren’t worth mentioning. Bottom line, we slept well. The breakfast was decent; the usual array of muffins, bagels, yogurt, eggs, juice, coffee and tea. It ends at 9 AM, which is a bit early in our opinion (we are not early risers). If you miss breakfast there are lots of fast food options in the immediate area. (A side note, after our Carowinds visit we decided to get supper near the hotel and almost all restaurants were closed by 9PM, so keep this in mind if you are making the commute like we did) Some people mentioned the elevator not working, and we were a bit concerned about this. However our concerns weren’t warranted, as the elevator worked perfectly fine. My one gripe is not something that is specific to this hotel, but is something that’s far too common within the industry; the lack of daily house keeping. The excuse was “Covid” and protecting the house keeping staff, but that isn’t a thing anymore. We are paying good money to stay multiple nights in your hotel, you can at least have our garbage emptied and beds made. Having traveled to over a dozen countries (on four continents) in the last year, I can tell you that this is only an American thing. All in all we had a good experience and when we visit Carowinds in the future, we will consider this hotel again.
Tru by Hilton Rock Hill
4.5/5103 Ulasan
Hotel was clean.. staff was great. I would recommend this hotel to anyone. Not a bad choice at all. Also their clean.. very clean. Breakfast is also a plus. Overall 10/10 rating I give this property and any other tru Hilton location I have stayed at

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