Ulasan Hotel Raffaello, Sure Hotel Collection by Best Western

Jawapan daripada Pihak Penginapan: Gentile Ospite,La ringraziamo sinceramente per il suo feedback e per il punteggio che ci ha assegnato.Siamo lieti che abbia apprezzato il suo soggiorno nel nostro hotel e speriamo di poterla accogliere nuovamente in futuro!La saluto cordialmente,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Dear Guest,Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great stay with us. We appreciate your remarks about the shower that we will adressed to ensure guest safety and comfort.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

Jawapan daripada Pihak Penginapan: Dear Guest,thank you for your review. We are glad you enjoyed your stay and found everything very good. We appreciated your suggestions in order to guarantee you and the other guests an even better stay.We look forward to host you againSincerelyStefania PesciGuest RelationsHotel Raffaello Sure Collection by Best WesternRoscioli Hotels Group Roma

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. If there's anything specific you would like to share about your experience, please feel free to provide more details. Thank you for bringing your concerns to our attention.Best Regards,Stefania PesciGuest ReviewsHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

Jawapan daripada Pihak Penginapan: Dear Guest,We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.Best Regards,Stefania PesciGuest ReviewsHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

Jawapan daripada Pihak Penginapan: Gentile Ospite,Grazie di cuore per la sua recensione così dettagliata e positiva! Siamo davvero felici di sapere che il nostro hotel abbia soddisfatto le sue aspettative.Ci fa molto piacere sapere che la posizione, i servizi offerti e la cura dei dettagli abbiano contribuito a rendere il suo soggiorno piacevole e confortevole.La ringraziamo ancora per averci scelto e l’aspettiamo presto con piacere!Cordiali saluti,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Gentile Ospite,La ringraziamo per la sua positiva recensione!Siamo lieti che abbia apprezzato la nostra posizione strategica, la pulizia della struttura e l’efficienza del nostro servizio. Il nostro obiettivo è garantire comfort e assistenza a tutti i nostri ospiti, in qualsiasi momento della giornata.Sarebbe un piacere poterLa accogliere nuovamente in occasione del Suo prossimo soggiorno a Roma!La saluto cordialmente,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Dear Ninfengyan,Thank you for your review! We are delighted to hear that your stay with your friends was so enjoyable and that you appreciated both the hotel’s strategic location and the warm service from our staff.Your kind words are a great source of motivation for us, and we hope to welcome you back in the future!Kind regards,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your experience at our hotel.We are sorry to hear that the service from the receptionist did not meet your expectations and that you found the cleanliness and condition of the hotel below your desired standards. We always strive to meet the needs of our guests, and we regret that we were not effective in your case.Our hotel is distinguished by its classic design, which is usually appreciated by our guests. However, we understand that it may not appeal to everyone.We would appreciate the opportunity to welcome you back and regain your trust in us.Kind regards,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Dear Sang Guk,Thank you for your review! We’re delighted to hear that you chose to return to us and that our central location and the helpfulness of our staff made your stay even more enjoyable. We can’t wait to welcome you back on your next visit to Rome. See you soon!Best regards,Nicoletta ColjcaGuest Relations Hotel Raffaello, Sure Hotel Collection by Best Western Rome ITALY

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind words and for posting nice pictures! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're glad to have met your expectations.We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Kind regardsStefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

Jawapan daripada Pihak Penginapan: Dear Lvke,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay in our clean rooms. We appreciate your comments regarding the soundproofing and we apologize for any discomfort you experienced with the shampoo provided. We'll investigate this matter further to ensure the quality of our amenities meets our guests' expectations. We value your feedback, as it helps us identify areas for improvement. We look forward to welcoming you back.Kind regards Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma

Jawapan daripada Pihak Penginapan: Cher Othmane,Merci pour votre avis. Nous sommes ravis que vous ayez été satisfait de votre expérience, que vous ayez trouvé notre emplacement pratique.Nous espérons qu'il y aura une autre occasion de vous revoir en tant qu'invité.Cordialement Stefania PesciGuest Reviews ManagerHotel Raffaello - Sure Collection by Best WesternRoscioli Hotels Group - Roma