Ulasan Hotel Kennedy

Very clean room, friendly staff, superb Italian coffee and tasty pastry available in the breakfast room :)

I spent almost a month finding this jem in Rome Termini train station. Me and my three friends spent a week there for a conference at a nearby university, and I loved every minute of our stays there. Rooms were spotless, clean, and tastefully decorated. Morning breakfast was delicious and nutritious. The location was superb - taxi bus train groceries restaurants - whatever you'd hope to find were with a few minures walk!

Booked this hotel only because we had a very last minute notification (6 hours before flying) that our previously booked hotel was cancelled. Chosen mostly for its location, we were very surprised on arrival. We were allowed entry to our room at least 4 hours before check in, we were given a two bedroom room, which was comfortable and roomy. Breakfast was typical of what one normally receive in Rome, but there are numerous eateries around for those who prefer a cooked breakfast. Daily house keeping, left luggage, lounge rooms for last day needs. All in all a very pleasant base to enjoy the delights of Rome.

Bad and dangerous neighborhood Low quality amenities Low of quality cleanliness Low quality breakfast No safety box Noisy street + bonus, singer neighbor in the hotel What else would I need on vacation???

Bathroom is dirty and smelly, need to close the bathroom door. Too nosise,you can hear other room open the door

Location is good. Staffs are not polite. There are so many steps inside both lobby and each floor. Hear the sound from water pipe and another room all the night

The hotel is located not far from Roma Termini train station and subway station. This is the only good thing. Booked based on previous reviews…but I wouldn’t stay there another time! The rooms are outdated, walls inside are all scratched, the shower is very small, no toothbrushes and toothpaste provided, no sleepers for walking in the room, the hair dryer has to be asked in the lobby and returned after usage. The breakfast is quite poor with only few choices of few sweet stuffs…the 3 ⭐️ are really a gift for this hotel. Luckily stayed there only for 2 nights and the beauty of Rome let us forget about the quality of the hotel.

Hotel located just few minutes walk from Roma Termini. Hotel is very nice ,love the lobby area looks beautiful .The room is not too big but good enough for two of us .Nice view from my window .EXCELLENT STAY WITH THE HOTEL !

Service is really great. They are very helpful. The hotel is clean.

clean room, parking is nice, will definitely come back for the price

I loved this hotel. It’s a quick 5-minute walk from the Roma Termini station. Room was clean. Staff were all friendly and helpful and answered all of our questions. Breakfast was sufficient and good, too!!! The area surrounding the hotel looks a bit unclean but it was a non-issue for us. Overall I would recommend this hotel.

Nearby train stn. The room allocated was at another place across the street so had to carry our luggages up and down a flight of stairs at Hotel Kennedy for nothing. But not too much of an issue. Room is big and relatively clean. Breakfast provided at Hotel Kennedy side.

A little noisy. Facility is old. People are nice.

羅馬，一個來過8-9次的城市，在7月中旬最後落腳地選擇了火車站附近的肯尼迪酒店，沒想到這次選擇竟然是一場噩夢。 下午5點左右到達酒店，前台大叔忙着講手機，我在他面前等待了3分鐘才開始辦理。複印完護照，要求收取了我和孩子兩人的城市税，一晚共計12歐元。我表示孩子是免税的，他當即變臉態度不友善地詢問孩子幾歲。幾歲？！！1米2身高的8歲孩子站在他面前，肯定是17歲以下啊！大叔不耐煩的告訴我，孩子8歲可以免税。 辦完入住手續拿出來鑰匙説你們的房間在一樓。可是我訂的是當天較貴的1200多人民幣的副樓房間。。我跟大叔説，我們訂的不是老樓，是更新更大的副樓房間。 大叔説沒有，這是最後一間房，衹有這一間。我帶着孩子看了一下房間，房間門正對着電梯門1.5米，進去房間太小，衞生間臭得異味難聞。我們拎着行李又返回前台，希望溝通換到我預訂的房間。 此刻糟心的事來了，前台暴躁大叔告訴我，這是最後一間房，臉色已經難看。我解釋希望與預訂房間相符。 大叔開始發放直接告訴我不住就走，走？我帶個小孩從中國出發，歐洲第3國家8城市最後佛羅倫薩火車到羅馬，長途旅行選擇酒店得到如此態度，真的很無奈。 當事我還在努力的溝通，前台大叔拒絕英文溝通，用意大利語開始對我和孩子喊叫，我和小孩完全聽不懂他説的什麼，當時真的是嚇壞了。 我對他表示，你是酒店接待客人的，不能這樣吼我們，這樣我們真的不敢住了，請退回我的城市税和我們的護照複印件。 大叔一聽就完全發瘋了，告訴我護照複印件就不退，要登記。然後他拍着我們的證件印件敲打桌子對我們吼，大叫，嘴裏説的是意大利語。 然後扔出4歐元硬幣，是的4歐元，我付的是6歐元。我拿起硬幣快速帶孩子跑出大堂到路邊，不敢繼續要證件印件。這一刻孩子嚇得流眼淚。 這段經歷真的感覺很恐怖且莫名其妙。我給攜程發出了通知，把事情全部講清楚。攜程經過會議3天的時間，最終在我回國落地的時候把那晚未入住的酒店費用退還給我。 糟糕的心情也算好起來了。 十幾年的攜程老用户，還是值得信任的。 這評論不知道能不能發出去，選擇這家酒店的中國人請三思。