Nested in the heart of Kowloon, Eaton HK is a progressive hotel and cultural sanctuary that is easily accessible via public transportation. Located near Temple Street, Jade Market and other popular attractions. It is a 5-minute walk from Jordan MTR Station and a 45-minute drive from Hong Kong International Airport, and 22 minutes (1.6km walking distance) to West Kowloon High Speed Rail Station.
The hotel offers free Wi-Fi, cable TV channels, tea/coffee making facilities, safes and boast panoramic views of Kowloon. It is also home to a theatre & screening room, radio station, co-working space, music venue, cocktail bar, a food hall, an art gallery, ballroom, and an outdoor rooftop pool.
A diverse range of dining options are available on-site, such as Michelin-starred Cantonese restaurant Yat Tung Heen, casual burger and beer joint Flower Years, award-winning buffet restaurant The Astor, Eaton Food Hall and cocktail bar and music venue Terrible Baby.
Eaton HK is not only a place for travelers to lay their heads — it’s a platform for creative expression, personal transformation, and meaningful social progress; it exists at the nexus of hospitality, art, music, culture, and wellness.
Green/Sustainable Property
This property is an EarthCheck Platinum certified hotel. EarthCheck is a programme that measures the property's impact on one or more of the following: the environment, the community, the cultural heritage and the local economy.
Take your loved ones on a fun family trip to Eaton's Family Safari adventure at Eaton HK! With Eaton safari passports, kids can experience a unique and exciting animal tour with their parents and search for animal statues in different areas of the hotel to collect stamps. Once all stamps have been collected, your little ones can receive a special gift at the front desk! This animal tour is a fun and meaningful activity that helps children develop their exploration skills and gain knowledge of wild animals.
"Pros:
1. **Upgrade**: Upon check-in, they proactively upgraded us to a classic suite. I suspect this was a thoughtful gesture, as their standard rooms are quite small, and the staff probably noticed our family of three had a lot of luggage.
2. **Convenient Location**: The hotel is very well-located for exploring. There are famous restaurants nearby, such as Australia Dairy Company and Mak Man Kee Noodle Shop (Michelin-rated). The hotel provides a food map at check-in. Temple Street Night Market is within walking distance, and there are several seafood stalls nearby selling live mantis shrimp, crabs, and razor clams. We didn't get a chance to try them this time, so I can't comment on the taste. It's also a pleasant walk to Tsim Sha Tsui and Victoria Harbour during the day.
3. **On-site Dining**: The hotel itself has a rich variety of dining options within its food street.
4. **Airport Shuttle**: The A21 airport bus is very convenient. It costs around HKD 30 (half-price for children) and you can get off at Ning Po Street, then it's a five-minute walk to the hotel. Payments can be made via WeChat Pay, Alipay, or credit card. Each person needs to scan their own QR code; you can't use one for multiple people. Make sure to prepare your payment beforehand, or you might get a scolding if you're too slow, and they don't give change.
Cons:
1. **Aging Facilities in Suite**: The hotel is older, though it was renovated around 2018. While the room was clean, the facilities felt a bit dated. The most inconvenient part of the suite (room 725, for reference) was having to shower in the bathtub, as there was no separate shower stall. Moreover, the drainage was severely clogged and very slow. It started backing up the moment we turned on the water, not just halfway through the shower. By the end, the water would reach ankle-deep, which was quite exaggerated. I didn't complain because I felt it was due to the old building structure, and I doubted staff could fix it immediately.
2. **Restaurant Experience (Yat Tung Heen)**: One of the reasons we chose this hotel was the convenience of dining at Yat Tung Heen (a Michelin-starred restaurant). However, I personally found the roast meats and dim sum to be rather ordinary. If you consider yourself a connoisseur of roast meats and Hong Kong-style dim sum, you might want to skip it. The dining environment was pleasant, though. Furthermore, we booked for Monday lunch at 11 AM, not during a busy weekend, but by 12 PM, the manager came to ask if we wanted to order anything else because 'there were other guests waiting.' This was very impolite. If a customer declines extra orders, there's no need to add that last part; they might even appreciate the offer more. This incident further solidified my impression that customer service in Hong Kong can be lacking. After his question, I felt rushed and the rest of the meal was very tense."