APX Parramatta

Ulasan APX Parramatta

APX Parramatta

8 Hope Street, Rosehill, New South Wales, 2142, AustraliaLihat Butiran Hotel
APX Parramatta
APX ParramattaAPX ParramattaAPX Parramatta
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.7/5
118 ulasan
Ulasan yang disahkan
Persekitaran3.6
Kemudahan3.7
Perkhidmatan3.6
Kebersihan3.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(118)
Ulasan positif(17)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(5)
Pengguna Tetamu
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Ogo 2024
Solo
1 ulasan
1.5/5
Disiarkan pada 25 Ogo 2024
Rooms was dirty and unhygienic. For the price it was very disappointing. Service was rude, unhelpful and lacked in every way possible. After booking online with *********** and pre-paying, upon arrival they tell me that I had not paid and when I pushed the point, showing statement of money paid, they tell me they haven’t received it from booking agent. They ask for $200 deposit- security. However will not accept cash, and want to draw the funds from your account. Therefore a reimbursement, takes upto 7 days to receive. When u asked for a receipt for the deposit, they hand write a note and did not provide receipt.
Terjemah
Jawapan daripada Pihak Penginapan: Reply from the property:Dear Guest, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
SunnyBeach500
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Mac 2024
Pasangan
13 ulasan
3.7/5
Disiarkan pada 12 Mac 2024
The check in was straightforward. The room was better equipped than expected. Secure underground parking onsite was convenient. Would stay again if in the area.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards,Chester
Pengguna Tetamu
Apartmen Eksekutif Dua Bilik Tidur
Menginap pada Dis 2023
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 27 Dis 2023
Our stay was nice and comfortable. We didn't get any house keeping service during our stay though but the apartment was nice and tidy and kids loved it as well. Toaster was not in the working condition.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester
CarrollPatrick
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Ogo 2023
Solo
2 ulasan
1.2/5
Disiarkan pada 28 Ogo 2023
The hotel does not state that you need to pay a bond for the room. I’m homeless at the moment and had to send the last of my Money on this room and even when I payed it they still didn’t state that it will be returned in 7 business days. I was left with no money for another place I’m pretty sieve
Terjemah
Jawapan daripada Pihak Penginapan: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.
Pengguna Tetamu
Apartmen Satu Bilik Tidur
Menginap pada Dis 2023
Keluarga
12 ulasan
4.5/5
Hebat
Disiarkan pada 2 Jan 2024
Very well equipped kitchen and bathroom with everything.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Pengguna Tetamu
Menginap pada Sep 2022
Bisnes
1 ulasan
3.0/5
Disiarkan pada 15 Sep 2022
The check in process was a bit overwhelming, the room has obviously had many DIY repairs, I would not employ that handyman. It was clean and well equipped.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the clean and well equipped room. We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly. We'll review our procedures to ensure that our guests has a smooth check in process. Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for an improved stay in the future.
Pengguna Tetamu
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Mei 2022
Bisnes
1 ulasan
3.7/5
Disiarkan pada 17 Mei 2022
Unfortunately the service was not good No people in the office to get what we wanted
Terjemah
Mufanv587
Apartmen Satu Bilik Tidur
Menginap pada Okt 2024
Bisnes
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
非常大的房間,住着很舒服
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mufanv587, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Nanfangdahaoge
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Ogo 2024
Bisnes
9 ulasan
4.7/5
Menakjubkan
Disiarkan pada 7 Okt 2024
性價比很高,房間也比較大,設備齊全
Terjemah
Jawapan daripada Pihak Penginapan: Dear Nanfangdahaoge, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Pengguna Tetamu
Apartmen Eksekutif Dua Bilik Tidur
Menginap pada Apr 2023
Bisnes
3 ulasan
2.5/5
Disiarkan pada 24 Apr 2023
優點: 1. 位置是不錯的,馬路對面就是我們要去的展會,旁邊有超市餐廳麥當勞肯德基。 2.有停車位,一天15澳。 3. 便宜,我們四個人,鋪位足夠 不好的地方: 1. 裏面卧室房門鎖全壞。。。沒有一個能鎖門的 2. 廁所窗户打不開 3. 沒有人收拾衞生,我們的房型寫的是每天打掃的
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the convenient location, nearby amenities, parking availability, and affordable pricing.We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly:Broken Locks: We will have our maintenance team address and repair the broken locks on the inner bedroom doors to ensure your security and privacy.Non-Opening Toilet Window: We will investigate the issue with the toilet window to allow for proper ventilation.Cleaning Service: We apologize for the oversight regarding daily cleaning. We'll review our procedures to ensure that our commitment to daily room cleaning is met consistently.Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out.We hope to have the opportunity to welcome you back for an improved stay in the future.
ruaaaaaaaqwert
Apartmen Satu Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Apr 2024
Solo
16 ulasan
2.7/5
Disiarkan pada 5 Jul 2024
房間味道大,臨街非常吵。退按金速度也慢。
Terjemah
Jawapan daripada Pihak Penginapan: Dear LZX, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
Denise·ting
Apartmen Tiga Bilik Tidur dengan Perkhidmatan Rumah Terhad
Menginap pada Feb 2024
Lain-lain
6 ulasan
3.7/5
Disiarkan pada 3 Mac 2024
房間內只有客廳有空調,卧室內是風扇。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We apologize for any inconvenience caused during your stay regarding the air conditioning in the bedroom. Please understand that due to the structural layout of our units, it is not feasible to install air conditioning units in the bedrooms. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Thank you for bringing this to our attention, and we hope you had an otherwise enjoyable stay with us.Regards,Chester
Pengguna Tetamu
Apartmen Eksekutif Dua Bilik Tidur
Menginap pada Sep 2023
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Sep 2023
衞生,只是離悉尼市區約20公里。可以自己做飯
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your positive feedback! We're delighted to hear that you found our accommodation hygienic and conveniently located, just about 20 kilometres from the city of Sydney. We strive to provide a clean and comfortable environment for our guests. We're also pleased to offer self-catering options to enhance your stay. If you have any further comments or if there's anything specific you enjoyed, please feel free to share. We look forward to hosting you again in the future.
ALong..
Apartmen Satu Bilik Tidur
Menginap pada Sep 2023
Solo
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Sep 2023
很喜歡這種風格的房子
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We're thrilled to hear that you loved the style of the house. Creating a comfortable and stylish environment is a priority for us, and we're delighted that it contributed positively to your experience. If you have any specific feedback or suggestions, we'd love to hear more. We hope to have the pleasure of welcoming you back in the future.
wittaya
Apartmen Eksekutif Dua Bilik Tidur
Menginap pada Mac 2023
Solo
1 ulasan
1.5/5
Disiarkan pada 23 Mac 2023
ไม่คืนค่ามัดจำ200AUD
Terjemah
Jawapan daripada Pihak Penginapan: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.