Hotel berhampiran Lake Okataina di Rotorua

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

Lovely place. Good breakfast. Great massages. Rooms comfortable, light and airy. Great bed!. Hot tubs and pools were nice and the location is ideal....on the Lake and near the town - 10min drive...also 10mins from small airport and from the Mud baths. Only negative - the restaurant and bar were closed for 2 days!! this WAS not mentioned before we booked..so had to go out an find breakfast 2 days - not a real issue but better to be fore warned than to be surprised ! Service and staff was good. Friendly engaging and helpful. Manager was very good

We rented a 2 bedroom cabin, which I would describe as ”Rustic”. It's high-end camping. The living room had a huge glass door that slid across and out of the way, so the whole inside was exposed to the outside; quite lovely. The kitchen was large, but not stocked for anyone who wanted to use the oven (had to ask for oven-proof ware). The first night nothing worked so we called and they replaced the microwave and showed us where the circuit breaker was for the stove top (in a cupboard beside the stove). This had to activated before and after using the stove-top! Beds were comfortable; unit was clean; only 2 hangers in the closet. If you're used to camping, this is luxury. P.S. Internet not free and was very iffy.

NZ and family owned, very clean and comfortable. Highly recommend! Spa bath was so nice! TV in our room. Lovely comfy clean beds. Location was great. Very easy to book direct and easy check late check in. Air con was on when we arrived which was great.

Overall, good stay. Good location. Comfy bed. Good pillows. Room clean and tidy. Just one small.gripe; I was told at checkin that breakfast was until 9.30am, so I headed down a little after 9am only to be told they stop taking orders for breakfast at 9am. That would've been good to know as I would've come down before 9am. But, overall pretty good stay and fairly good value for money. I'd stay again.

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..

The place was nice, but not as exceptional as we expected by others reviews. Things are a little worn in the room we were in. In the morning my wife went to use the spa/hot tub and after filling it with water she turned it on and it spewed out extremely dirty water. Manager said it was because the hotel was old. I disagree. - it simply needed a better cleaning. Use bleach and fill, run and refill the hot tub until it comes out clean. It’s not rocket science. They don’t offer any kind of refund but they did offer us a couple of candy bars and an apology.

This business breaches the Fair Trading Act. Hideaway Lodge specifically advertises their business as being pet friendly. In theory, you book a pet friendly suite, advise them that you're bringing pets in advance, and check in. The website states in clear language that there is no extra fee for bringing pets - only that owners are responsible for ensuring no damage is done and may be charged a fee to fix any damage. The pet studios are older and slightly run-down but its the trade-off for bringing a pet, which to me is fine. If my pets caused damage i wouldn't have an issue paying. What I don't appreciate, and will not accept, is paying up front specifically for a pet friendly suite and then having the person at the counter try to scam me out of extra money. I was told ”the pet policy has changed”. When I asked ”when did this policy change?”. I was then told ”today” (a week after I had booked and paid for a pet friendly suite). They then told me ”we'll waive the fee this time”. Later I find out they've successfully done this to others at an earlier date - so they lied to me about the policy change and simply were after more money. This is false advertising. Under the Fair Trading Act, advertised prices must be genuine, and there must not be extra costs you weren't told about. It is illegal to attempt to add prices to the service at check-in after it has been booked and paid for. This was our second visit, but we will not be making a third. Avoid this scam business at all costs if you have pets.

ハナベイという国定公園のすぐ近くにあり、 最高のロケーションに、24時間営業している 温水プールにジャグージーに。 トレーシーさんご夫妻と その娘さんのホスピタリティもバッチリ！

When we booked the cheapest motel we could find for the short stay of two nights, we were not prepared for such an interesting experience. The rooms were scrupulously clean. Top marks for that. Towels changed every day. But oh what a strange place. There are two parts to the motel. We were put in what had once been a very expensive 1950's house converted into motel rooms. Up a very steep staircase, into the room, which has been decorated in what can only be described as someone's idea of art deco come 1950's. We had such fun figuring out what parts of the house had been altered to accommodate our space. The bathroom is very adequate and rather quaint. The toilet stall is housed in what would have been the homes original shower, with all the original pipework covered up by pictures. Access to the bathroom from the bedroom - step onto a mat - check under the mat and start laughing, because the pipework for the original toilet is still there. But hey, it was clean, the rooms large and after all, it's only to sleep in.