Hotel berhampiran Lake Waikaukau, Rotorua

Nice hotel good location easy to get to main land city too but also close to all the major activities and beaches Room clean and spacious comfortable bed good view of ocean Rooftop pool and bar with view over ocean and beaches Staff friendly but a little bit more knowledge would have helped! Asked if we could hire a couple of cycles but said they don’t have any asked if they knew where we could hire them and they didn’t know but as soon as we walked down to the main road we found some self renting cycles… also asked where you can smoke and was directed to go through other hotel and out where the 7/11 24/7 shop was and there’s smoking area in courtyard but when we went back to our hotel we found a smoking area on the rooftop not sure why they didn’t tell us this… Entrance to hotel a little hard to find as you access it via underground car park or via the other hotel Would stay here again though..

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

The toilet floor look unclean (got stains here and there) made us feel uncomfortable stay. However, location of hotel is good, easily get foods as many restaurants and supermarkets near by (countdown, Park n save, New World). Don't expect too much on breakfast, simple breakfast make the day start.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

This was the only motel we could find last minute and ended up staying a few nights over January. The place is a little old, but rooms we had for 2 adults 1 child were clean, including bedding and towels. Anything that was amiss, broken tv/fan were replaced immediately. They will top up your coffees, tea satchets, have microwave, kettle and electric camp stove top, bar fridge. Laundry room where you can grab the key from the office.. washing machine and dryer. A good basic motel with 24hr BP service station if you need something that cannot wait. Room price reasonable for this time of year. Location perfect, far enough away from CBD and other motels were being trashed by homeless pre covid. 5min walk to Whakarewarewa - recommended!

ハナベイという国定公園のすぐ近くにあり、 最高のロケーションに、24時間営業している 温水プールにジャグージーに。 トレーシーさんご夫妻と その娘さんのホスピタリティもバッチリ！

Had 2 nights here to go to the very lovely collection of gardens for visiting during the 3 day Rotorua Festival of Gardens. Was attending the weekend solo so didnt want to pay too much so $50 a night for my own room was affordable and good value. Would have been worth spending a few more dollars to have had a room with an ensuite which are on the ground floor so also wouldnt have had to go up and down stairs to room on 1st floor and be half way down the corridor from the bathrooms. Just saw in the news yesterday that yha in nz is folding/closing all its hostels....a travesty to nz tourism and national and international travellers! Tragic news

Fantastic location; large, well equipped rooms. Enormous, very comfortable bed. Filtered water complementary, along with limitless teabags. Light, airy bathroom with lovely corner bath and separate shower. Canoes available for the lake and hot tub right on the waters edge which was great. Arun and the ladies at breakfast were all super friendly and helpful. We had a small issue with towels being replaced when we had not put them on the floor and the replacement was not clean. However this was very quickly and courteously dealt with by Simon who had already offered a very warm welcome and given us all the info we needed for our stay. We were sorry to leave Koura Lodge, would recommend it at the drop of a hat and hope to return one day.