Hotel berhampiran Kirkonjyrhämän Venesatama, Rovaniemi

The room offered sufficient space, the bathroom was clean and looked new. We enjoyed the breakfast buffet, which offered a large variety of food and drinks. The sauna is also very recommandable. The location is central. There is a shopping mall just across the street, local and long distance bus stops are nearby. Personnel was very friendly and supportive.

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

The hotel is a 5 minute walk to the centre, it's a basic hotel which is clean, tidy and comfortable. Breakfast is more continental with 3 hot item available. The only downside to the hotel is their is no safe in the rooms so had to carry all personal items laptop, money, passport etc around with me all the time. The hotel did offer to put item in their own safe but decided against it. It didn't put me off staying here again and would return.

酒店設施很好，旁邊就是滑雪的地方，基本上這酒店就是建在山頂上👍🏻酒店餐廳無論早餐或是晚餐都挺不錯！我試了最貴的surprise menu 不錯吃，但份量不夠飽，我寧願一個人點2個main course. 酒店房內有私人桑拿，十分讚，夠空間2個人用。酒店天台的風景如畫，值得拍照留念。

We stayed for 3 nights over new year and had a fabulous time. This was our second visit to Lapland, we love it! Check in was very poor, we arrived around lunch time and check in is at 4, the lady said our room wasn’t ready but to return in a couple of hours and it might be, if so we could check in early. We did this but someone else was on reception by this point and he made everyone wait until 3.30-4 to check in despite the room keys all being lined up behind him. When we only had a short space of time there we wanted to get in the room and get wrapped up in all our layers and out into the snow asap! We stayed in chalet 74 which was next to the lake, it was perfect, lots of space, very warm, comfy beds. There is a lovely area next to the lake, this is a sauna and is an extra cost, we didn’t use it but there is a little cabin which sells drinks, a teepee with a fire lit and an inside seating area which looked over the lake. We enjoyed sitting here with a drink. Breakfast was good. We only ate off the snack menu once, very limited menu but burger was good. Buffet dinner was very expensive and was going to cost £150 for 2 adults and 2 kids so we decided against this. We got taxi’s into Rovaniemi and to Santa Claus village, very easy via an app. Roughly 10mins to Rovaniemi and 15 to SCV. It was very cold when we were there and even the locals were struggling with -35 the day we left. Foot and hand warmers are a must. We had frozen hair and eyelashes! We were in the middle of nowhere last time so it was good to be closer to amenities this time. Snowman World was much better than we expected, SCV very expensive in general. We did all the usual activities on our previous trip on a much less commercial basis so didn’t need to do any of this at SCV. Ranua Zoo was a nice day out, the main animals weren’t out but they are very focussed on animal welfare. I would visit Lapland every year if I could!!

Встречали Новый год семьёй в этом чудесном месте. Очень рады ,что не ошиблись с выбором. Отдых на 5 из 5. Это действительно, очень красивое место на природе в окружении рек ( или озёр)) и мохнатых елей,но до города и деревни Санта Клауса рукой подать на машине. Сами домики милые, тёплые и уютные, атмосфера домашняя. Звукоизоляция отличная. Есть сауна, да и вообще всё есть! Хозяева приятные и отзывчивые люди, спасибо им большое! Всё это создаёт восхитительное настроение и соответственно способствует хорошему отдыху! Минусы, если таковые есть, то их совершенно не хочется замечать. Но позволю себе всё же ложку дёгтя. Т.к это был Новый год мне лично немного не хватило посуды и её уже хорошо бы обновить. Ну в целом всё замечательно и мы получили лучше того, что ожидали. Место куда хочется вернуться! Рекомендую 100% P.S. Спасибо большое хозяину Тахиру за крутой салют в новогоднюю ночь !!!

L’hôtel santa holidays village est super pour les familles. Attention aux réservation que vous faites sur Trip, on a réservé un chalet pour 2 adultes et 2 enfants, arrivés pour le Check-in on nous dit que Trip a réservé uniquement pour deux adultes et donc les enfants doivent être payés en extras. Ce n’est pas sérieux pour TRIP de ne pas communiquer le vrai tarif dès la réservation. Ce site manque de transparence( il note juste une remarque disant que des frais supplémentaires peuvent être facturés par l’hôtel pour les enfants sans vous dire combien et surtout sans vous dire qu’il ont réservé uniquement pour deux personnes ). Donc le pire c’est d’avoir une chambre qui n’est même pas adapté pour une famille. A santa claus on a dû payé 30€/nuit par enfant( heureusement on avait réservé un chalet donc suffisamment grand pour 4). Nous avons eu la même expérience dans un autre hôtel sur la même période (apukka resort ) qui nous a facturé 100€ par nuit et par enfant dans un igloo, heureusement que l’igloo qui nous ont attribué pouvait accueillir 2 enfants autrement on aurait été sans possibilité de nous héberger à 4.

The room is small, and it is really cold inside the room. I don’t feel warm even when I was in the room. That is also the reason both of us were feeling unwell after stayed there for one night. The location is a bit far from Santa Claus Village. Their breakfast is nothing amazed me. Their check in reception was slow. They didn’t help us to bring the luggage to the room. It was so difficult to pull our heavy luggage on the snow. Do not recommend . Not worth it at all! Please choose Nova Skyland instead of this.

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.