Hotel berhampiran Muurola, Rovaniemi

The hotel is a 5 minute walk to the centre, it's a basic hotel which is clean, tidy and comfortable. Breakfast is more continental with 3 hot item available. The only downside to the hotel is their is no safe in the rooms so had to carry all personal items laptop, money, passport etc around with me all the time. The hotel did offer to put item in their own safe but decided against it. It didn't put me off staying here again and would return.

You have to put in a request to have your room cleaned. Bring your own shampoo. You get 1 towel. Internet sucks. Checkin is at 15:00 and the hotel is over 600 yards away from the reception. Checkout is at 11:00. Breakfast not included. The reception reps look tired and overworked. You don’t get much for what you pay for. Will I recommend it? Hell no.

Firstly, we booked this hotel through TUI. I would never use TUI again for a holiday, they were unprofessional and there was a real lack of their presence at the hotel. We travelled in a group for the Santa break and the room situation in that there is a maximum of three occupants didn’t work for us and this is where I felt cheated by TUI as it was presented as a family hotel. However, this review is based solely on the hotel. The hotel is in a fantastic location and the breakfast was amazing. Dinner is on a similar level to all other hotels in the area and, as someone who has travelled to Lapland previously, it is very different from the UK anywhere you go in Lapland so don’t read too much into the reviews that say the food is terrible and awful, it’s not, it’s just very different from the UK. The hotel staff are welcoming and friendly, they will do what ever they can to accommodate help accommodate you and were overall lovely. I would highly recommend this hotel to couples or small families.

We are a family of 5 and booked 2 family rooms in this hotel. The rooms were big, compared to another Rovaniemi hotel that we stayed in and the amenities were wonderful. Free use of Sauna, 24hr gym, just located directed opposite the supermarket and most of all, the hotel has a microwave that you can heat up the food brought from the supermarket! What a deal!. Some areas for improvement, it would good if the Sauna can be 24hrs instead of closing at 10pm. If the hotel can provide utensils like spoon and fork it will be even more awesome. Overall our best stay in Rovaniemi for the price point, I think its a steal. Oh BTW, Burger King and McDonald is just opposite and 24hrs too.

ロヴァニエミの中心地にあり、周りにはスーパーマーケットやレストランがたくさんありショッピングモールもありました。 いろんなアクティビティを行っているオフィスがとても近く助かりました。 ロビーは広くキッズスペースや電子レンジもあり、冷凍食品を温めて食べることもできます。 朝食もとてもおいしかったです。

Hotel is clean, good location and room was big enough however, the hotel was roasting, I understand it’s to keep the heat in due to the temperature outside but it’s ridiculous and when you turn the temperature down in the room it doesn’t work, I had to leave the window open which you’re not allowed to do but had to do it anyway and the room was still too hot! It caused both myself and my partner to have an extremely sore throat Also do not pay for dinner to be included there’s is very limited option, for the price paid for this hotel it was definitely not worth it!

After reading the reviews and all the nice promises on their website, i had high hopes about this hôtel. How foolish was i?!? I wrote an email the week before our arrival to ask if an early checking at 2h instead of 4h could be possible as we had to prepare for our wedding. They’ve answered that they will ask the cleaning team to do the room first so we could enter it earlier. When we arrived there was no one available so we had to ring and wait for someone as it’s how this place work. The person who arrived 10 minutes later was really not nice nor polite. We felt like disturbing him when he told us that they never do early checking. When i told him i’ve sent an email about this 2 weeks before he said i was lying. Oh ok!?! As we had 2 hours to wait we’ve decided to use the safe locker room they are providing. There is only 10 lockers there. After 10 minutes of struggles to try to lock a locker with all our luggages inside, we had to go back upstair to ring the rude guy again. We’ve waited 10 minutes again for him. When he arrived he told us that the lockers were broken and unusable. No sign to tell us that or nothing, just figure this out yourself when he knew it was broken! There is only two seats in the entrance and there were already 4 people waiting there with their luggage. I asked him what we were then supposed to do and he told us to just leave all our stuff unattended and unlocked there, with everybody able to go through them. I asked him if he was serious and he told me ”if you don’t trust us you can leave with your luggage!” I told him that i don’t know him and with some reviews already talking about stolen stuff in the hôtel you can understand why! He was very rude so i told him i was going to film him and that’s when he said i could leave our stuff in our room while it was being cleaned. We’ve decided to do this and whild doing it we’ve met the cleaning team. Honestly they should be the ones dealing with guests while the rude guy should be left far from any hospitality job where you interact with humans! They told us nobody told them we’ve asked for early checking otherwise they would have done our room first, especially if we wrote an email way earlier to ask for this. Probably the rude guy who forgot how to do his job again! After all that we only had 30 minutes to wait LOL When entering the room, we’ve realised that the fire place is fake. If you wait for the heat or flames of a real fire place you’la be sadly disapointed. Just a fake very light colored ”flame”. The bathroom is one foot away from the bed and the toilets are in it with the shower and sink. There is just a small wall separating between your pillow and the toilet. Wonder why we don’t see this on their website??? The room is advertised as a room ”with view”. If a view on street work and an old building is ”a view” then this is true. (see my pics for that awesome view) People are smoking and drinking at night on the steps of the outside entrance so it’s always

including free sauna and breakfast! and the concierge is patient and polite , the breakfast is good and have many options! hotel rooms have provided everything you need

Just right near the bus stop from Rovaniemi train station. Able to checkin only after 1500. Luggage store provided. Family room is good for 3 pax. Assigned at the new building with brand new room (Stay Dec 2022). Room condition superb Clean. Not much room amenities. Ssfety box not working. Housekeeping assisted to setup extrabed. Very efficient. Near to the shopping centre. Few chinese/Asian restaurant. The fast food restaurants around the corner. River cannot be crossed and the view was great during sun rise. Overall bed, shower room was great. Breakfast was great too. Local spread of food. Staff helpful and good service in English. Recommended hotel to stay!

酒店設施很好，旁邊就是滑雪的地方，基本上這酒店就是建在山頂上👍🏻酒店餐廳無論早餐或是晚餐都挺不錯！我試了最貴的surprise menu 不錯吃，但份量不夠飽，我寧願一個人點2個main course. 酒店房內有私人桑拿，十分讚，夠空間2個人用。酒店天台的風景如畫，值得拍照留念。