Hotel berhampiran Ounaskoski Beach, Rovaniemi

Just right near the bus stop from Rovaniemi train station. Able to checkin only after 1500. Luggage store provided. Family room is good for 3 pax. Assigned at the new building with brand new room (Stay Dec 2022). Room condition superb Clean. Not much room amenities. Ssfety box not working. Housekeeping assisted to setup extrabed. Very efficient. Near to the shopping centre. Few chinese/Asian restaurant. The fast food restaurants around the corner. River cannot be crossed and the view was great during sun rise. Overall bed, shower room was great. Breakfast was great too. Local spread of food. Staff helpful and good service in English. Recommended hotel to stay!

including free sauna and breakfast! and the concierge is patient and polite , the breakfast is good and have many options! hotel rooms have provided everything you need

After reading the reviews and all the nice promises on their website, i had high hopes about this hôtel. How foolish was i?!? I wrote an email the week before our arrival to ask if an early checking at 2h instead of 4h could be possible as we had to prepare for our wedding. They’ve answered that they will ask the cleaning team to do the room first so we could enter it earlier. When we arrived there was no one available so we had to ring and wait for someone as it’s how this place work. The person who arrived 10 minutes later was really not nice nor polite. We felt like disturbing him when he told us that they never do early checking. When i told him i’ve sent an email about this 2 weeks before he said i was lying. Oh ok!?! As we had 2 hours to wait we’ve decided to use the safe locker room they are providing. There is only 10 lockers there. After 10 minutes of struggles to try to lock a locker with all our luggages inside, we had to go back upstair to ring the rude guy again. We’ve waited 10 minutes again for him. When he arrived he told us that the lockers were broken and unusable. No sign to tell us that or nothing, just figure this out yourself when he knew it was broken! There is only two seats in the entrance and there were already 4 people waiting there with their luggage. I asked him what we were then supposed to do and he told us to just leave all our stuff unattended and unlocked there, with everybody able to go through them. I asked him if he was serious and he told me ”if you don’t trust us you can leave with your luggage!” I told him that i don’t know him and with some reviews already talking about stolen stuff in the hôtel you can understand why! He was very rude so i told him i was going to film him and that’s when he said i could leave our stuff in our room while it was being cleaned. We’ve decided to do this and whild doing it we’ve met the cleaning team. Honestly they should be the ones dealing with guests while the rude guy should be left far from any hospitality job where you interact with humans! They told us nobody told them we’ve asked for early checking otherwise they would have done our room first, especially if we wrote an email way earlier to ask for this. Probably the rude guy who forgot how to do his job again! After all that we only had 30 minutes to wait LOL When entering the room, we’ve realised that the fire place is fake. If you wait for the heat or flames of a real fire place you’la be sadly disapointed. Just a fake very light colored ”flame”. The bathroom is one foot away from the bed and the toilets are in it with the shower and sink. There is just a small wall separating between your pillow and the toilet. Wonder why we don’t see this on their website??? The room is advertised as a room ”with view”. If a view on street work and an old building is ”a view” then this is true. (see my pics for that awesome view) People are smoking and drinking at night on the steps of the outside entrance so it’s always

I stayed at the hotel for a few days during my trip to Rovaniemi. The staff are friendly, courteous and helpful in particular Riko who assisted with the heating in my room. He had to bring me a portable electric heater because the central heating was not working properly and I really appreciate his assistance. The cleaners were all friendly and helpful and happy to clean the room only when it is convenient for you. I also like the security where after hours you will need your room key to access the hotel. The only small problem is there is no fridge in the room only a cooling box. Otherwise I would recommend this hotel for your stay in Rovaniemi. The location is great and close to shops and restaurants too.

We are a family of 5 and booked 2 family rooms in this hotel. The rooms were big, compared to another Rovaniemi hotel that we stayed in and the amenities were wonderful. Free use of Sauna, 24hr gym, just located directed opposite the supermarket and most of all, the hotel has a microwave that you can heat up the food brought from the supermarket! What a deal!. Some areas for improvement, it would good if the Sauna can be 24hrs instead of closing at 10pm. If the hotel can provide utensils like spoon and fork it will be even more awesome. Overall our best stay in Rovaniemi for the price point, I think its a steal. Oh BTW, Burger King and McDonald is just opposite and 24hrs too.

酒店設施很好，旁邊就是滑雪的地方，基本上這酒店就是建在山頂上👍🏻酒店餐廳無論早餐或是晚餐都挺不錯！我試了最貴的surprise menu 不錯吃，但份量不夠飽，我寧願一個人點2個main course. 酒店房內有私人桑拿，十分讚，夠空間2個人用。酒店天台的風景如畫，值得拍照留念。

This is a tough one. Did we like it? Yes, but wouldn’t come back. Just felt like it was overpriced for what was offered. The hotel it self is fine, but felt like it’s catered more for influencers than regular people. We got assigned a room in the first row, upside is that there are no rooms in front so have some privacy, but downside is that we had a view of the trees and no real “clear” view of the sky. Bathroom as many people say is tiny. Main gripe is that the room temperature can only be changed by communicating through WhatsApp with front desk. They explained to me that reason is because they are a “Green Key” hotel, which I think is a stretch. We just stayed a resort up in Levi that was also a “Green Key” hotel, where it was much colder and we could control the temperature ourselves. Although they respond very quickly via chat, it’s annoying to have ask every time to adjust the temperature. This is the first and maybe only hotel I’ve stayed at where guests aren’t allowed to adjust the temperatures. Based off other reviews, maybe our expectations were to high

My daughter and I had a great summer at Santa Claus Holiday Village. She described it as ”the most magical place” she has ever been in. Even though a lot of things were closed due to the low seasons, the staff's service and friendliness made up everything. Thank you!

This is a very good hotel. Staffs (esp Lassi) are helpful and friendly. The room is squeaky clean. We had a wonderful time staying with Nova Skyland.

The room is small, and it is really cold inside the room. I don’t feel warm even when I was in the room. That is also the reason both of us were feeling unwell after stayed there for one night. The location is a bit far from Santa Claus Village. Their breakfast is nothing amazed me. Their check in reception was slow. They didn’t help us to bring the luggage to the room. It was so difficult to pull our heavy luggage on the snow. Do not recommend . Not worth it at all! Please choose Nova Skyland instead of this.