Hotel berhampiran Rovaniemi Theater, Rovaniemi

Check in was quick loved my room. Tub is awesome the bed was comfortable. Breakfast was great lots of options. The temperature in room was a bit cold. I spoke with front desk she said there was extra heaters. I declined it was just odd to me that room had no operating heat.

I cannot fault the communications beforehand (high floor request met) the cleanliness and facilities of apartment 68 for our 4 night stay were brilliant as too the location. My choosing an apartment over a hotel was for the additional comforts. As a 2 guest apartment I have suggested 2 comfortable chairs or small sofa be provided as I personally do not enjoy lounging on a bed, but neither spending 4 nights on a dining chair! Sadly our discomfort did not end there as we were cold the entire time. The heating was on max and the bathroom was warm but not the living area. Contacting customer services I was told the overall heating was based on the outside temperature ( it was -19 ) and over 24hrs later a heater arrived which was totally inadequate, kept cutting out and having been warned not to leave it on whilst we slept I did not consider it safe. As we had returned late and were departing the next day we discarded it and ended up going to bed. I have seen other reviews where this has been an issue and would of considered it a relative easy fix. The exceedingly good review I could of given has been literally left out in the cold!!

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

We booked on booking.com, but when we arrived to check in we were told our room had been double booked and we were being downgraded. We had originally booked the room with private sauna, so were very disappointed that we did not have this facility, particularly as the communal sauna is only open for around 3 hours per day and we had an activity booked the same time so could not use it at all. The location is stunning and we had fun walking the various trails from the hotel. We had two activities booked which both collected from the hotel, but otherwise we had to get taxis to and from the town centre as there is no public transport to the hotel. Taxis cost around €20 each way, and reception can book them for you. Room was nice, but the light switches were quite difficult to use. We were also a bit cold and could not see a way to up the temperature. The bath was lovely, and came with bubble bath, robes and slippers which we made use of. Our view was of a car park, so that was not great. Breakfast was amazing, lovely views and they even had honey on the comb. You have to book the restaurant in advance, or make alternative plans (but keep in mind there are not really any other options around the hotel). Staff were friendly.

We stayed for 3 nights over new year and had a fabulous time. This was our second visit to Lapland, we love it! Check in was very poor, we arrived around lunch time and check in is at 4, the lady said our room wasn’t ready but to return in a couple of hours and it might be, if so we could check in early. We did this but someone else was on reception by this point and he made everyone wait until 3.30-4 to check in despite the room keys all being lined up behind him. When we only had a short space of time there we wanted to get in the room and get wrapped up in all our layers and out into the snow asap! We stayed in chalet 74 which was next to the lake, it was perfect, lots of space, very warm, comfy beds. There is a lovely area next to the lake, this is a sauna and is an extra cost, we didn’t use it but there is a little cabin which sells drinks, a teepee with a fire lit and an inside seating area which looked over the lake. We enjoyed sitting here with a drink. Breakfast was good. We only ate off the snack menu once, very limited menu but burger was good. Buffet dinner was very expensive and was going to cost £150 for 2 adults and 2 kids so we decided against this. We got taxi’s into Rovaniemi and to Santa Claus village, very easy via an app. Roughly 10mins to Rovaniemi and 15 to SCV. It was very cold when we were there and even the locals were struggling with -35 the day we left. Foot and hand warmers are a must. We had frozen hair and eyelashes! We were in the middle of nowhere last time so it was good to be closer to amenities this time. Snowman World was much better than we expected, SCV very expensive in general. We did all the usual activities on our previous trip on a much less commercial basis so didn’t need to do any of this at SCV. Ranua Zoo was a nice day out, the main animals weren’t out but they are very focussed on animal welfare. I would visit Lapland every year if I could!!

Встречали Новый год семьёй в этом чудесном месте. Очень рады ,что не ошиблись с выбором. Отдых на 5 из 5. Это действительно, очень красивое место на природе в окружении рек ( или озёр)) и мохнатых елей,но до города и деревни Санта Клауса рукой подать на машине. Сами домики милые, тёплые и уютные, атмосфера домашняя. Звукоизоляция отличная. Есть сауна, да и вообще всё есть! Хозяева приятные и отзывчивые люди, спасибо им большое! Всё это создаёт восхитительное настроение и соответственно способствует хорошему отдыху! Минусы, если таковые есть, то их совершенно не хочется замечать. Но позволю себе всё же ложку дёгтя. Т.к это был Новый год мне лично немного не хватило посуды и её уже хорошо бы обновить. Ну в целом всё замечательно и мы получили лучше того, что ожидали. Место куда хочется вернуться! Рекомендую 100% P.S. Спасибо большое хозяину Тахиру за крутой салют в новогоднюю ночь !!!

Perfect stay! Arrived on my own and was collected promptly at the airport - was offered to stop at Lidl on the way to collect some groceries. The apartment is really spacious and super warm! The sauna is great; gets up to around 85-90°C. The apartment is located about a 10 minute drive from the city centre or Santa's Village. There is shopping about a 3-4 minute drive. Unless you've rented a car, I would suggest using the offered taxi service which is run by the company. Kitchen has everything you'd need; microwave, hob, oven, dishwasher, fridge, freezer. My only suggestion would be a couple more towels because between showers and saunas, you'd be finished with them very quickly!

Arctic TreeHouse Hotel provides a unique blend of luxury comfort in the heart of Arctic nature, local Lappish traditions and modern Scandinavian design. Morning in the forest inspired the interior design for their Arctic TreeHouse Suites. The gentle, warm natural materials combined with light shades enhance the nest-like ambiance of the suites. Seven suites have a kitchenette and they can be connected to the adjacent rooms to form a family suite. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Their five Arctic GlassHouses have two bedrooms that comfortably accommodate up to six persons. Each cabin has its own fireplace, sauna and kitchenette. The luxurious ArcticScene Executive Suites all have a separate living room and bedroom, and a special wellness area for a spa-like atmosphere. Rakas Restaurant & Bar, located in the main building of Arctic TreeHouse Hotel, charms with its unique ambiance and menu of meals made from local ingredients prepared with a modern twist. As you sit beneath the pine cone lamps by the fireplace, the delicious flavors will create out-of-the-ordinary and divinely tasty moments. On their à la carte menu, created by award-winning chef and artist Petteri Luoto, every dish is an experience for all sense. Winter is perfect season to explore thrilling outdoor adventures in the real-life fairytale. Immerse yourself into snowy and mystical arctic nature with their extraordinary activities and create memories of a lifetime. Arctic TreeHouse Hotel and Lapland Luxury organized the perfect day showing us Santa Claus Secret Forest – Joulukka, an exclusive destination where you can experience the magic of Christmas privately. The unique surroundings of the Lappish forest, the enchanting programs full of Christmas magic and surprises, conducted specially for us and our nearest and dearest with a touch of local traditions, are guaranteed to delight guests with the highest standards – kids and adults alike. Come to visit them at Santa Claus Secret Forest – Joulukka and enjoy an unforgettable private meeting with Santa Claus, discover the secrets of the real elves and take part in fun holiday activities! Step Into Your Very Own Christmas Fairytale! Underneath the Arctic Circle, deep beneath the ground, lies Santa’s secret cavern! Do not miss joining their merry Elves on an unforgettable journey to the heart of Christmas at SantaPark, an indoor amu*****t park voted the top Christmas destination in the world. Hop on the Magic Train and travel through enchanting worlds, earn your very own diploma at the Elf School, cross the Arctic Circle underground and enter the cool realm of the Ice Princess, feel the crispy breath of winter in the Ice Gallery, enjoy the jolly Elf Show on the

L’hôtel santa holidays village est super pour les familles. Attention aux réservation que vous faites sur Trip, on a réservé un chalet pour 2 adultes et 2 enfants, arrivés pour le Check-in on nous dit que Trip a réservé uniquement pour deux adultes et donc les enfants doivent être payés en extras. Ce n’est pas sérieux pour TRIP de ne pas communiquer le vrai tarif dès la réservation. Ce site manque de transparence( il note juste une remarque disant que des frais supplémentaires peuvent être facturés par l’hôtel pour les enfants sans vous dire combien et surtout sans vous dire qu’il ont réservé uniquement pour deux personnes ). Donc le pire c’est d’avoir une chambre qui n’est même pas adapté pour une famille. A santa claus on a dû payé 30€/nuit par enfant( heureusement on avait réservé un chalet donc suffisamment grand pour 4). Nous avons eu la même expérience dans un autre hôtel sur la même période (apukka resort ) qui nous a facturé 100€ par nuit et par enfant dans un igloo, heureusement que l’igloo qui nous ont attribué pouvait accueillir 2 enfants autrement on aurait été sans possibilité de nous héberger à 4.

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.