Protur Safari Park Aparthotel - All Inclusive

This hotel was amazing and the surroundings are beautiful!! The food entertainment was fantastic! You have 4 restaurants to choose from if your not into the buffet every evening , you do have to book them but you can do it on there website or ask at reception! The food was amazing in all 4 restaurants. The rooms are very spacious and clean and was so quite! The pools are amazing and so many loungers too! Also there is loads of things to do free bikes with €20 deposit which you get back crazy golf the list goes on! Nothing is to much trouble for the staff they was fantastic. If I could give the hotel more stars I would. This hotel made our holiday and would just like to thank every single member of staff for a magical holiday. Looking forward to booking again.

The staff and the facilities were excellent. We arrived on the first day of season opening so very few people, but by the end of the week it became very busy and noisy. the second buffet restaurant should have been opened sooner than it was. Everything was so far away. From our rooms (above reception) it was a fair walk to the other end of the complex. It wasn’t until the second day we actually got to see the sea which was a good 10-15 minutes walk away. So glad I could hire a mobility scooter. Naturally there was plenty of entertainment for children but for the adults extremely limited. Three nights of tribute bands with no other activities, ie no competitions, bingo night nor games night. Disappointing. By the end of the week the entertainment room was so full there was no where to sit. I dread to think how busy it is in the summer months. I just feel the hotel is too big to enjoy a relaxing holiday.

Returning guests to this 4 star apar**ent hotel. Nice large rooms with a kitchenette but only a few have sinks. Air conditioning seems to be fan only. But that’s ok for May or September. Food is standard all inclusive. Nothing special but they do have a chef cooking meat and other dishes. The Goa restaurant in my opinion is the best of the places to eat here. Hotel was half full so obviously no queues. Temp was between 21c and 25c. Around 18c at night. Free bikes, mini golf, tennis and volleyball. They have 2 excellent mini golf courses on the grounds. Excellent entertainment team for day time activities and local professionals for nighttime shows. So much better than hotels using TUI reps or their own staff. Mainly British and German guests. Went with TUI again and after the discounts it was reasonable. Nice beach about 20 min walk away.

Hotel has no air conditioning, we are miserable and sweltering at night, it is like staying in a third world country. At first we thought it was just our room but then manager admitted the whole hotel has no air con - because the heating is switched on.! Said they couldn't do anything about it! Certainly will not be coming here again, it is a disgrace.

Avoid going here if you have children with any sort of additional needs. Staff shouted at my autistic daughter to move table while we she was sat eating. Picked up her plate and told her to move. I was getting food and dad was getting her a drink it was very busy in the dining area, we had walked around for ages looking for a table so I said to sit down at a table for 5, we were a family of 3. I took the Staff name and complained to reception but they just laughed it off while I had a very upset child. We had been at the bonaire in cala Bona 2 years previously and that was amazing. The staff were excellent with my daughter...shame it does follow through on all the Protur hotels! Tbh I really don't know what the good reviews are about..I always book hotels that a 4 star above on trip advisor and was seriously disappointed with this hotel. Been to majorca 7 times. 3 other protur hotels and they were great. This was sub standard for what we paid. Food is poor, there are flies everywhere around the food! Hardly any entertainment in the day and night entertainment isn't the best. We went out every night. Staff are not friendly at all.

Avoid avoid avoid. Rude restaurant staff was the first thing really upset us then seeing POO (Stool) in childeren swimming pool area was a shock and how badly staff dealt with it. Basically they just removed it after hours and not disinfected the area or asked people to leave(m. Then having my 2 year old vomitig many times and having bad diarrhea ending up in hospital. I also got athlete's foot infection from this hotel which is still not going away after weeks of trea**ent. Worse thing is TUI or hotel havent dealt with this complain at all. They just treat you as numbers and dont care at all. BIG disappoin**ent in TUI and Protur Safari Park Aparthotel. If you dont want your holiday wasted and feel stressed at the end with lots of tears just avoid Protur Safari Park Aparthotel & TUI. This is from a heart broken and stressed mother of 2 years old which was genuinely looking for a nice break and first holiday as a family.

We came here at the peak of summer so it was busy, as to be expected. Our rooms were nice and clean and a problem with the shower was fixed rapidly after reporting it to the front desk. The food is good, not amazing but enough variation to get you through the week. My son loved that they had a kids buffet and ice cream bar at lunch and dinner. I personally loved the option of a late breakfast as we like to sleep in. I didn’t love the long lines at times for breakfast, not enough tables for everyone as most people seem to prefer to come later, near closing time (as one would expect on holiday) but the staff handled it the best they could. Option to sit outside was also nice. Don’t forget to book an a-la-carte restaurant upon arrival, they get fully booked quite easily. We went to the Indian buffet and this food was nicer than the hotel buffet and had lots of choice, even for picky eaters. I liked the different pools, never felt overly crowded and especially the splashpark for the kids, life guards there were also very helpful. There are lots of activities for children but be prepared to pay a little extra, though minigolf was included in our stay and we had a lot of fun. The only let down for me was the general area, not really much to do other than tourist traps. All in all, I would recommend this hotel for families who don’t mind a busy hotel and don’t really plan to do much other than going to the pool or the beach. We sure had a lovely stay.

Great hotel, central to the town and staff were really helpful. A huge amount of food on offer and drinks too. Great price for the hotel as they have lots of entertainment running throughout the day. They have 4 different restaurants although these have to be booked in advance which we had to queue over an hour for as its on a first come first serve basis. Overall we would recommend this hotel and are staying again this year!

My family of three recently stayed at Protur Safari Park and overall, we had a positive experience. The rooms were spacious and there were good options for both indoor and outdoor swimming. We never had a problem finding available sun loungers, and the staff were friendly, especially the female receptionists. When our daughter had a small accident, outside of the hotel, and needed bandages, the receptionist was very caring. There were some nice activities for children, such as the petting zoo (farm) and a small water park that were included in the all-inclusive package. Additionally, the nearby beach was beautiful and there was a nice safari zoo with exotic animals. The hotel has abundance of food. You definitely won't go hungry here! However, there were a few areas where the hotel could improve. The sofa in our room was uncomfortable to sit on, and the rooms were not soundproof, so we could hear our neighbors in the evening. We were disappointed that we were never able to secure a table at the Indian restaurant, Goa, as it was always fully booked. The juices tasted bad and the desserts were generally mediocre, except for the ice cream. The food in the large buffet restaurant had a wide variety, but lacked flavor. This hotel is located one hour away from the airport, and transportation to/from the airport will cost between 85 to 95 euros each way. Overall, if you're looking for a family-friendly resort with decent amenities and lots of food options, Protur Safari Park could be a good choice. However, there are some areas that could be improved.