Globales Bouganvilla

"Second time staying at this hotel and I would definitely book again. The hotel is perfect for families as the selection of pools and slides will keep them entertained all day. The lifeguards are strict with the height restrictions, but rightly so. We had originally booked 2 separate rooms to accommodate our family, but on arrival the 2 separate rooms were in two different blocks, so they kindly upgraded us to a 2 bedroom apartment. The apartment was basic but clean, bed linen changed daily, floors cleaned, bathroom cleaned and new towels every day. The air con worked perfectly. The restaurants serve a huge variety of food, and I am not sure how people can complain about it! The food was always hot and fresh, nothing was under cooked or all the staff were friendly and helpful. The bus down to the beach is brilliant, the bus driver is such fun and always happy. It does get quite busy at times, but it's only a short bus trip. The walk down to the beach is enjoyable and we got the horse and carriage ride back a couple of times which was fun! Not sure how people are giving such bad reviews because it's been the perfect holiday for us twice with children."

Protur Safari Park Aparthotel

"Visited as a family with 1 yr old and 5 ur old. There were definitely some positives. Our apartment was clean, modern and well maintained. The soft drink dispensers and ice creams being readily available throughout the day were good. We also loved feeding the huge koi fish around the hotel – such a lovely little touch. The hotel is also within easy walking distance of the beach. That said, we personally weren't keen on Sa Coma itself. Compared with other parts of Mallorca we've visited, we found the area around the hotel quite scruffy and lacking a bit of character. The beach was nice and fairly clean with fun activities to do. Unfortunately, there were quite a few negatives regarding the hotel that meant we wouldn't return. The hotel was incredibly busy during the school holidays. The buffet restaurant, pool areas and communal spaces often felt crowded and cramped, and it was difficult to find anywhere that felt relaxing. On the first day 3 adults in our party got D&V - need I say more on that! The animation team was disappointing. They all seemed very young and inexperienced and, unlike other family hotels we've stayed at, they never really made any effort to interact with our family or get to know the children. The mini disco lacked personality, with the same old music and an dodgy sound system which kept cutting out and the evening entertainment after that generally wasn't particularly enjoyable. Regarding the sound system - it seemed to have an ongoing fault throughout our stay. It constantly cut out driving us mad and one evening made the bingo almost impossible because the numbers kept disappearing mid-call. Even when it was working, the sound on stage was so quiet that it was difficult to hear and affected the atmosphere. The Italian restaurant was also disappointment. Somehow it’s fully booked every night along with most of the other restaurants. Not sure how anyone gets a booking - we only got this becuase we did it with the reception staff immediately on arrival when we checked in. The food was poor, and being asked to order starter, main course and dessert all at the same time felt rushed. The service was very inexperienced too. One of our main courses was forgotten about , staff couldn't answer basic questions about the wine, and the bottles available were all very cheap and, in our opinion, not very nice at all even though priced at €18. As many have commented, we also had ongoing issues with the room temperature. Despite begging the reception team to adjust the controls, they didn’t help and the room remained far too warm. One final disappointment was that the hotel's park and trampolines close at 6pm. It would have been lovely to use these facilities during the evening as a quieter alternative to the very crowded mini disco and entertainment area. Overall, I can see why families may enjoy this hotel, especially if they don't mind large, busy resorts. However, for us it simply wasn't the family holiday we'd hoped for. T"

Quiet residential area, beach 300m, pool, rustic kitchen, ideal for families