Pengguna Tetamu
2 Jun 2024
As I wrote this,we are still here. Thought it important to warn those who ( like us ) believed, that there is some kind of kids water park within the hotel grounds. If you look at Tui website or app,it shows photos of said facilities,when in fact they aren't here. The photos are of a water park some half a mile distant that you are charged 25 euros per person to use ( children less ), even a charge for all inclusive visitors,even though the food and drink are available at no cost. Next thing, all inclusive,again check the small print,extra charges for some things and selections at different times, a bit odd, especially if you have a 4 year old that doesn't believe in conventional eating times. If you again look at Tui and read facilities,it lists a water park,no mention of costs etc. Quite misleading,even a member of staff alluded to this. Hotel has had a very recent update and some of the essentials,like fire action plans missing from room doors, powdered milk sachets for coffee in room,hardly worth making one to be fair. Speaking with Tui rep tomorrow and try iron out some things. Staff have tried to be accommodating though and Hotel and food are lovely. Plenty of sun beds and entertainment is quite good.
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