Hotel berhampiran La Fontaine Saint-Martin di Saint-Cyr-l＇Ecole

Réservation confirmée, mail de mise à disposition du logement, arrivée sur place 2 adultes et 2 enfants. Ont se présente à la réception et là la réceptionniste nous annonce que l'appartement n'est pas dispo. Elle nous propose 2 appartements sans communication et je lui dit, on fait comment avec nos enfants ? La réponse de la réceptionniste est, debrouiller sa ne me regarde pas. C'est pas mon problème... On commande une ”FERRARI ” et on vous livre une ”2 CV”. Un manque d'empathie monstrueux de cette personne. Comment faire avec 2 enfants, le soir à 19h00 ? Reprendre une nouvelle location... Mais bien sûr sans aucun geste commercial de leurs parts... Une signalisation de l'établis*****t sera déposée aux autorités compétentes en la matière. Franchement fuyez cette enseigne... Lamentable, à bannir...

The room was smaller than expected but the self checking system is convenient if you don't know the time arrival. The restaurant across the street was very good.

Located at less than 500 metres walking from the entrance of the Palace of Versailles, and with a nice selection of restaurants just around the corner, this hotel could not be better located. In addition to its central location, the hotel is also in a quiet street. The room I stayed in was fairly small, but more than enough for my needs. The bathroom was well arranged, be it that the opening to get in and out of the shower was a bit on the narrow side. The bed was very comfortable and ideal for resting after a day long of exploring the Versailles gardens. The only thing ”missing” in the room was an air-conditioning system, but this was compensated by a sturdy ventilator fan. Breakfast was as expected and well stocked with a good selection of fruit juices. The cherry on top of the cake, however, is the staff. People at the reception were all very friendly and helpful and make their guests feel right at home. They even lent me a cable to charge my phone after I lost mine. I definitely recommend this lovely little hotel, and will stay there again the next time I visit Versailles.

Rented a suite and there's not even a closet to store your clothes. There is just 4 poor hangers for hanging shirts and dresses. In order to get an iron and an iron board, I had to go down to the front desk since nobody was answering the phone… Right in the middle of the shower, the water becomes suddenly boiling hot. Thinking the mixer was broken, I tried the water in the sink and I had the same issue: just no cold water at all anymore. Of course, this happens right in the middle of the shower. Called the front desk, but nobody was answering, while it was just late afternoon. The problem happened again the day after. The day of the departure, I left around 4.30am in order to go to the airport, and the garage door didn't open. There is no button to call the front desk, therefore I had to leave my car on the ramp and go walk to the front desk in order to ask for the door to be opened. The front desk man said ”oh, I though it would open by itself…” Coming back from the ride around 6am, I tried to call the front desk to get a taxi booking, but nobody answered the phone. I went down in the lobby and the hotel was literally empty. I went back to my room, tried again to call and after 10 minutes somebody picked-up the phone. I told him ”if you're asked by the taxi company where am I going, just tell them destination ABC”. To which he replied ”oh, you can tell the driver yourself when they will ask”. Clearly not listening. The day before leaving, I went to the bar for a dinner since there restaurant was closed… I ordered some food that was brought to me in a pot that was being opened right in front of me and just put in the plate. Just like that, in the pot with the branding and the list of ingredients… I ordered a cold cut plate and it was clearly not fresh at all: the camp was as hard as skin and discolored on the sides, the sauces were discolored as well, the cheese slices were glued one to another. The service is given to kids who have no sense of class or refinement, and they're not even shaved. The lamp that goes from the bar to the outside (which is located inside the bar) is covered with a massive spider net from. As compensation for the cold cut board, I was given a bottle of cheap Bordeaux.

Trouvé par hasard en cherchant sur le net. Tout d'abord un accueil téléphonique très agréable. En arrivant l'accueil physique est tout aussi sympathique. Les chambre sont propres, avec de nombreux rangements, télé et internet. Un prix de 82euro la nuit pour deux personne n'est pas volé. Cependant et comme de plus en plus malheureux à ce prix le petit déjeuner n'est pas inclus. Mais cela n'est pas très grave, on peux le rajouter.... Bonap...

The cleaning was not done properly, the fridge that was in the room was dirty and there were small black spots on the moldings and at the bottom of the fridge. As if you had forgotten to clean it, there was hair in the toilet. I wonder if it can be a 3 star hotel. The pictures are also deceiving, as they are so photoshopped and the surroundings look like the pictures that it is almost out in a forest garden. There was also one of the receptionists who was a bit rude. We came for breakfast approx. 30 - 45 minutes before the buffet's closing time. But no more breakfast was filled up, so we had to take what was left. We even asked if it was possible to get a napkin, but they refused to give it and we were directed to get it ourselves from the toilet. All in all, a disappointing experience, and the acoustics were quite bad, as you could clearly hear some guests talking late into the night, out in front of the hotel, of course there must be room for that for the guests, but the windows/walls cannot hold the sound back is not optimal.

Large fenced car park free to guests attached to the hotel. Really nice welcome upon arrival, and great to find the bar available as we were ready for a drink after our travels. Rooms typical Ibis, compact but with everything you need, comfortable bed, clean and well maintained. Our only negatives with the room was probably the decor and carpet which was extremely dark together with the towels which were very thin and had seen better days. The carpet had a black background with yellow pattern, which made it very difficult to see anything that was dropped and made the room very dark. Breakfast was typical Ibis continental with coffee, orange juice, pastries etc. but was included in our room rate so no complaints. As the hotel is pretty remote and little else to choose from to eat out we decided to eat in on both nights. The food choice was fairly limited but was OK, well cooked and reasonably priced. We booked this hotel as we were visiting the Palace de Versailles. Although it is 3 miles (5km) away it is an easy pretty level straight walk which takes about an hour, but suited us perfectly as we enjoy walking. Alternatively there is a bus stop on the main road about 100 yards away from the hotel and it is an easy drive by car. All the team we spoke to and met during our stay were very helpful and friendly.

Eh bien, nous avons passé 3 jours dans cet appartement, je le conseil vivement. Propreté, insonorisation, parking et je rajoute propreté car pour ma part c’est le principal critère que je recherche. Petit déjeuner amplement suffisant et très varié. Le personnel est très à l’écoute et n’hésite pas à prendre un peu de temps pour leur clientèle. Personnels aux petits soins avec leur clientèle. Le seul bémol c’est l’odeur des égouts mais d’après ce que j’ai remarqué c’est sur tout le site . Juste cette partie à améliorer le reste est TOP. Enfin un vrai 3 étoiles. Merci pour tout.

Super emplacement, au calme près du golf et pas loin de l'A13. le petit déjeuner 7H/9H en semaine 10h clôture le week-end à vous de trouver les ustensiles (plateaux, couverts en cherchant dans les placards. Interlocuteur à la réception le soir (Salah) tête dans ses papiers à peine aimable, nul, infect avec la clientèle, je lui demande s'il peux réactiver ma carte, car elle ne fonctionne pas, à peine un bonsoir, me prends ma carte et me la rends, pressé de continuer à reprendre sa lecture, 3 fois dans la semaine cela fait un peu beaucoup. J'y retourne pour faire activer le WIFI sur mon tél et ma tablette : ton peu amène pour l'explication.. envie de fuir tout simplement. Le comble : pour notre chambre en RDC la 025 : salle de douche, une vraie piscine, sèche cheveux HS, clim hors fonction, 2 radiateurs pour 1 prise de courant, rideaux qui pendouillent, aucun placard pour ranger les vêtements, et le comble : la literie, alors là c'est le summum : matelas, alèse de matelas, couette, oreillers sales, moisi, tâché de partout recto/verso. la femme de ménage adorable, à qui j'ai montré l'ampleur des dégâts, n'a pu me donner que 2 draps plats pour cacher le matelas. Le sommier on en parle pas. Saleté,mouchoirs et papiers trouvés entre le matelas et le sommier. pas d'autre solution pour cacher la misère, puisqu'elle ne disposait pas de couettes, oreillers, housses de couettes propres. Sans parler qu'elle refait les lits avec des draps plats et des taies d'oreillers qui soit disant propres, sont déjà tâchés.. je ne sais pas par quelle centrale de laverie le campanile donne ses draps à laver. En attendant il faudrait voir quand même à changer de temps en temps les matelas et chaque année, les oreillers et les couettes. j'ai tout pris en photos. C'est bien dommage que dans un si bel endroit, autant de délabrement et de laisser aller. aucun responsable à l'horizon, à l'accueil personne ne comprend vraiment le français. Je demande la veille au soir (repartant le lendemain matin pour 800kms pour rentrer chez moi) si on peux me mettre deux pains de glace plastique au congélateur, et je précise bien congélateur... et bien le lendemain matin au moment de partir on me donne mes 2 pains à mettre dans ma glacière .. ils sont juste froids ils sortent du frigo...La réceptionniste désolée pour cette erreur me propose de me faire une poche de glaçons.....Proposition déclinée. Nous avons payé bien cher pour 5 nuits (417 €) , et 4 petits déjeuner + taxe de séjour (64,90€) soit 481,90€. Pour 96,38€/nuit : on espère mieux. Vraiment dommage car près de tout dans un cadre verdoyant. Mais le personnel s'en fout et les prestations sont désastreuses. le seul sourire vu pendant les vendredi 10, samedi 11, lundi 13 ce fut celui de la jeune femme de ménage, dommage j'ai oublié son prénom. Je me faisais une joie de passer quelques jours dans un cadre si verdoyant, et suis très déçue de mon séjour. le seul point positif : dans la chambre : une bouilloire qui fonctionne avec sachets

Convenient location for business trips to La Defence area of Paris. Good breakfast and good facilities in room - apart from the lack of coffee creamer / milk. Not a great location for tourists unless you are looking to go shopping. During nighttime there are a few restaurants within walking distance in Courbevoie. The metro is a short walk of around 500m to the square and taxis can always be found at “the thumb” statue nearby.