Hotel berhampiran Feuerstelle an der Salzach, Salzburg

Das Wolfgang's managed by A&O hat mir wegen mehrerer Gründe wirklich gut gefallen. 1. Der Preis. Für Salzburger Verhältnisse fast geschenkt. 2. Kompetenter und freundlicher Service. 3. Die Sauberkeit. Bad und Bett wirklich makellos. Die Bettwäsche, zwei Kopfkissen, grosses weißes weiches Handtuch usw frisch duftend. In meinem Zimmer (#116) gab es 2x2 Etagen Betten und zwei einfache Betten nebeneinander, direkt am Fenster, das auch teilweise geöffnet werden konnte. Ich hatte Glück, das Nachbarbett war nicht belegt. 4. Die Lobby (mit Klavier!) hell, mit vielen Sitz Möglichkeiten. Dort kann man auch ein recht gutes Frühstücksbuffet für €9,30 nehmen. Bis 11 Uhr. 5. Die Lage. Kaum 3 Minuten vom Hauptbahnhof entfernt.

Advertised as a 19th century building with rustic rooms and close to transportation links and only a short walk to Salzburg old town caught our eye. Our room, 31, on the third floor at the back of the property was basic and tired in need of modernisation. Still had the old worming toilet in the bathroom which I find unpleasant to say the least. Room was very warm even with the window open. A pedestal fan is supplied which helps and a fridge to keep those drinks cold. WiFi was ok but could only find 1 English speaking TV channel (Bloomberg) which was quite boring. Room serviced daily. Would have liked tea and coffee in the room but we knew this was the case when booking. Drinks and snacks are available at reception for a charge. Breakfast is standard continental buffet which was ample but nothing special. For tea drinkers there is a selection of different brews but no English Breakfast Tea. The closest I could find was Darjeeling. Was a little concerned about security as we were handed the key to our room from the 24 hr reception even though we had not met that person before and would not have been offended if I was asked for ID the first time. Baggage storage is the lobby which again isn’t secure and just watched over by reception. For those visiting Salzburg to see the sights, the hotel sells the Salzburg Card which we found very good value giving free entry to most places as well as free public transport which is so easy to understand and runs like clockwork. A pleasant stay although basic accommodation.

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

This is a really nice hotel just beside the train station and across the street from the main bus lines that take you everywhere in the City. The room was excellent with a free mini-bar and other nice amenities. It is definitely worth spending more for the higher floor as the view is spectacular. Lot's of mountains on one side and rolling countryside on the other. The staff were all good, check-in and check-out was easy and the breakfast in the morning was tasty with lots of variety. I would definitely stay there again.

Strategically located hotel, cleanliness and rich and satisfying breakfast. Unfortunately, staying at this hotel was one that I had to have an unpleasant situation every day such as: -I ran out of water in the room, the receptionist with Asian features informed me that only by buying 2 bottles of water (which cost me €9 or something) with a bored and indignant tone I can have water in the room. The next day going to breakfast I saw by myself that in the lobby of the hotel they have courtesy lemon water in a big jar. - Unclear information received from reception I missed breakfast because I was not informed that breakfast is at different times on certain days. - Lack of clear communication between the cleaning staff and those at the reception: non-functional hair dryer in the room, changed after 4 days and still functional in the room. The hair dryer could not be changed because the technician only worked on Monday and on Thursday evening I noticed that it was not working. So I had to buy a hair dryer(€48- I couldn't find anything cheaper) I had the possibility to change the room but I was already tired because I had changed a room because of the noise from the street. - Rooms with a view to the street, to the front of the hotel, are uncomfortable because with the closing of the windows you can still hear the noise in the room from the cars. The only receptionist who was professional and empathetic was Anna and who managed to solve my minimum requirements.

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

Nach 12 Jahren Abstinenz waren wir wieder hier zu Gast und hatten ein absolut großartiges Erlebnis. Es blieb kein Wunsch offen. Das historische Hotel bietet alles was dazu gehört. Geräumige Zimmer mit antikem Mobiliar, sehr gepflegt und sauber mit wunderschönem Blick in den Garten und die Terrasse. Die Küche ist definitiv auf Haubenniveau mit sehr gehobener österreichischer und traditioneller Prägung. Wir waren begeistert. Auch sehr zu empfehlen ist die Weinbegleitung zu den Gerichten. Das Personal und der Empfang waren mehr als herzlich, aufgeschlossen und zuvorkommend. Wir kommen sehr gern wieder und Kompliment an ihr Haus. S. Winter / Paderborn

We stayed for 4 nights in late April/early May. Our honest opinion is there is much to be very happy with ....but, there are a few things which prevented our stay from being excellent. The location is perfect if you want to explore Salzburg and the surrounding area. Parking is easily available and we also made use of the local bus service to get into Salzburg, using the app and buying a 24 hour card. The bus stop is a short walk away. The hotel has been designed to an exceptionally high modern standard. The finish, the furnishings, the decoration, the cleanliness - it's all very good indeed. There are other special touches, including access to hot drinks throughout the day from a good coffee machine. This was appreciated. Our room was a small double, finished to an excellent standard. Clean, with large walk in shower. We felt one of our mattresses (two single beds pushed together to make a double) was very uncomfortable, to the point of back ache and not a great night's sleep. We swapped sides part way through our stay to minimise the problem - One mattress was comfortable. One was awful. We were surprised to be woken up by housekeeping entering our room, shortly after 8am one morning. That's a bit early to be wanting to service bedrooms. Almost all of the staff we interacted with were friendly although we can't say everyone was, especially when they were busy. The breakfast staff were less friendly. Breakfast was a mixed, inconsistent experience. On the best days there was lots of choice and good quality items. On a couple of days, some items weren't replaced or topped up quickly enough - eg) croissants, eggs. One morning, we waited for a table for almost 25 minutes, with no acknowledgement from the staff and no queue. Other guests even jumped ahead of us to grab a table. That wasn't good, at all. The next couple of days we chose to have breakfast much earlier, which solved that problem. On check in, we were given a map of local restaurants, all a short drive away. We did go to a local pizzeria, which was acceptable. It's such a shame that there are no restaurant or bar facilities at the hotel, which would have made all of the difference for us. We would have really liked to enjoy an evening meal or even just drinks, at the hotel, after a busy day sightseeing. Our feedback is given with sincerity and is not a complaint. The hotel is beautiful and we would return. There are just some tweaks which would have made our experience better.

Stay one nite at this hotel on our way to Salzburg. It’s located at an exit to a highway. There’s a Burger King next door and Adidas factory outlet also nearby. Our room for 2 pax is small. Cleanliness is also questionable as we found dusts and furs in the room. Facilities in the room is very limited. No fridge, no boiler to make hot water and no wardrobe. You will need to go down to the coffee house to get hot water. Breakfast is quite good though. Overall, quite disappointing stay.