Hotel berhampiran Lacoste, Salzburg

We stayed here whilst travelling through Germany and Austria. We stayed in many places and this was by far the worst. Yes it was clean but I would never choose to stay here again, before you book please see below. - Our room had NO smoke detector in, it had been removed and wires showing near the window that had been taped up. Not surprised seeing as the hotel smelt permanently of cigarettes and tobacco. - The staff are incredibly rude, manners cost nothing. We only saw two staff members and saw nobody else. The reception is not 24 hours. - no luggage room it’s in fact the dining room, so we had to wait until after breakfast to leave our bags. It is in no way secure. All valuables were taken with us. - They seem to like fixing things with duct tape. The skirting boards were duct taped in our room and half falling off, wires on show near the window. Needs some serious maintenance. - Towels not replaced each day just put in different places which was frustrating as we didn’t know whose towel was whose. - location for walking into the city was ideal and some nice food places across the road, and if you are lucky you get to see the mountain on a clear day. However!!! you are right next to a noisy petrol station and have to access the hotel through an alley way, for a solo traveller this is not ideal. I would advise if you are going for the location trying the fashion hotel next door. We checked it out. - breakfast was ok, juice mostly water, some of the cutlery not very clean at all. Ok selection and was included in our room price, but the sheer rudeness from the female staff member the day before ruined our experience. We did not go back for the second day and opted to eat out instead. I always base a hotel on would I stay here again, and I can certainly say I would not stay at the hotel Evido again. I would rather try the hotel next door and pay that little bit more. I do not think any hotel room should be allowed to rent out rooms with no smoke detector. (Only the mountings where it has been disconnected) Very dangerous!!!!!

Perfect location, nice clean rooms, but horrible security and service. They mistakenly gave access to my room to another guest so the other guest ended up opening the door on me. Then second time housekeeping also went in without knocking the door, and then the worst is the third time the housekeeping entered the room even though I have “do not disturb” hanged on the door without even knocking and no apologizing no nothing. Horrible privacy. At check-in, staff forgot to give me back my ID so I called from the room ofcourse nobody answered so I had to go all the way down again to pick it up.

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

I was there with another 2 friends in a dorm of 6 bedrooms. Friendly service and good location, near gare station. Clean bed sheet, clean restroom. People at reception is helpful and we have good times in Salzburg ever!

This is a really nice hotel just beside the train station and across the street from the main bus lines that take you everywhere in the City. The room was excellent with a free mini-bar and other nice amenities. It is definitely worth spending more for the higher floor as the view is spectacular. Lot's of mountains on one side and rolling countryside on the other. The staff were all good, check-in and check-out was easy and the breakfast in the morning was tasty with lots of variety. I would definitely stay there again.

在火車站附近，步行6-8分鐘可達；房內沒有冰箱和熱水壺 前台的動作會比較慢，需要耐心等待 入住第一天時發現浴巾是髒的，本想拿下去換，但前台再辦理團體入住因此隔天再拿給他們，因不打算做Room cleaning，請他們將浴巾放在前台，回住宿時再找他們拿，但拖拉到第三天下午才拿到 但同樣很感謝他們願意在退房後讓我寄存行李兩天去Hallstatt 房間內的話走簡潔風，衛浴的設計稍微讓我覺得奇怪，因為乾濕分離的玻璃門對內沒有門把，不太好關門

The hotel location is good . Reception is nice and friendly too. Too bad there is a heavy smoke smell in our room and the reception is unable to replace the room for us . But she is kind and polite enough to request the room service to change the pillow and bedsheet which were contaminated by the smoke smell

What a great little find this place is. Ive walked past it several times on previous visits to Salzburg, when it was under a different name. I thought I'd give it a try this time because its actually quite close to the old town (just on the other side of the hill via a tunnel) but in a lovely quiet area. I wasn't disappointed. The room was excellent in all respects. We had a small suite on the top floor and everything was just right. It was great to have a good-sized room and the bed was really comfortable. The staff were also really nice and friendly and seemed to go out of their way to assist us, which was another unexpected surprise. Maybe its the new branding, but whatever it is it worked for us. We will definitely come back here net the we are in Salzburg.

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!