Hotel berhampiran Pegasus Fountain, Salzburg

Cocoon Salzburg - 10-13 July 2022 done both not all pix only the room This hotel is almost right across from the train station, on a corner, very easy to find - white 7 story building with a big butterfly outline on the glass doors. Inside the lobby is part of the bar and breakfast room. Checkin is super friendly. Room is small but wins the cuteness prize. Carpeting and walls in hallway all green with small leafy patterns like in a jungle. Bed is firm and very comfy, bedding is an interesting weave feeling like soft cotton paper, and 4 big fluffy pillows. No amenities in room such as phone, electric kettle or coffee makers, or even a small fridge. Has safe however. The hanging rattan chair is cute but takes up some room. Day couch by the window, no tables, night stands or desk - or chair for that matter (no room anyway). The most minimal amount of furniture, the idea I guess is all about lounging around so you don't ever need to sit up anywhere. Not much surface to layout stuff just a sort of narrow shelving on the wall next to the TV. Bathroom also tiny but everything is new and modern and the rain shower is the best ever. Takes a bit of maneuvering to get our two large suitcases settled. We are on the 6th floor so have a bit of view of mountains over the top of a building across the street. Windows have electrically controlled shutters outside (push button inside). You get a nice bar of chocolate and 5 euros for opting out housekeeping (although they said something about not continuing this practice). Floor uncarpeted. Aircon good. Wifi seems pretty fast. Nightlight under the bed is motion sensitive, so it comes on whenever you are moving around the room. Breakfast is good with scrambled and pre shaped fried eggs, sausage and bacon-like ham. Good selection of pastries and croissants and breads. Half dozen different kinds of tea all loose so need to scoop into a teabag in order to steep which is interesting and pretty fancy. Selection of cold meats as well and cheese. Tomato, cucumber and fruit. They don't check to see if you have breakfast included which is strange because it's extra charge for breakfast so not automatically included in all rooms. Overall a pretty good breakfast and food gets replenished pretty quickly. Seating tends to run out at peak time and people will ask to share your table if there is room.

Salzburg was a special part of our European Trip, and Villa Flockner was everything we had hoped. Martin and all his team were welcoming and friendly, and offered us plenty of help with any local information, along with a friendly chat. This family owned and run villa is so clean and new looking. The rooms are extremely comfortable with all the modern amenities you could need. It's very close to the centre of town, only 15 mins walk to Mirabellpatz, but so quiet, making for a good nights sleep. City buses stop right outside the Villa making it even easier to access the city. They also have off road parking if you are driving while in Austria. We were lucky enough to have their family room which had beds for us and our two children, with a sliding door so we could be separate from them after they had been put to bed. Breakfast each morning was wonderful! A selection of European cheeses, meats and fresh bread, pastries, various types of eggs, crepes, cereals, fresh fruit, juices and coffees. Nothing more was needed, but if you did need something else, it was never a problem. We would definitely stay here again and can't wait to come back to Salzburg. The only very small negative for us was the fridge in the room wasn't great or very cold. However as soon as we raised this with the owner, he did look into it straight away for us. Super service!

Strategically located hotel, cleanliness and rich and satisfying breakfast. Unfortunately, staying at this hotel was one that I had to have an unpleasant situation every day such as: -I ran out of water in the room, the receptionist with Asian features informed me that only by buying 2 bottles of water (which cost me €9 or something) with a bored and indignant tone I can have water in the room. The next day going to breakfast I saw by myself that in the lobby of the hotel they have courtesy lemon water in a big jar. - Unclear information received from reception I missed breakfast because I was not informed that breakfast is at different times on certain days. - Lack of clear communication between the cleaning staff and those at the reception: non-functional hair dryer in the room, changed after 4 days and still functional in the room. The hair dryer could not be changed because the technician only worked on Monday and on Thursday evening I noticed that it was not working. So I had to buy a hair dryer(€48- I couldn't find anything cheaper) I had the possibility to change the room but I was already tired because I had changed a room because of the noise from the street. - Rooms with a view to the street, to the front of the hotel, are uncomfortable because with the closing of the windows you can still hear the noise in the room from the cars. The only receptionist who was professional and empathetic was Anna and who managed to solve my minimum requirements.

Location: I like that bus stops are very near the hotel to go to the popular spots in the city. Far enough from the crowd but not too far from necessities such as supermarket (Billa) and a very good restaurant (Fuxn). Room: I am completely supportive of hotels not supplying disposables. Be prepared to have your own toiletries! Only trouble I had was the curtains in my room 110 didn’t close all the way and the balcony was open to occupants of the neighboring rooms. Had to find lots of ways to keep my room covered! Complimentary bottle of water is per stay, not per day. I see people complaining about the lighting in the rooms, but I think it’s the theme of the hotel and I personally like the style. Cleanliness: very satisfied with the daily housekeeping standards!

Really awesome hotel! Very beautiful interior, super clean, staff were really nice and helpful, location near train station!! Definitely will come back here!

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

Eerste hotel op onze fietstocht van Salzburg naar Grado.. kamers zijn ruim, netjes en een goede service.ligt bij de Messe, met de fiets in 10 minuten in de Altstadt. Prima ontbijt! Helaas was grote restaurant niet open maar kon je wel eten in de bar…. Beperkte keuze waarbij wij een lekkere salade hebben gegeten

Booked this hotel for our ski holiday as only 60-90 mins from many ski resorts. Breakfast is amazing with lots of choice and every day had scrambled eggs and bacon plus many other options. Bus too opposite with number 4 bus running about every 20 mins until about 2230 hours. Cost for single is €3 euros. (Only take cash on buses). They also offer a day ticket for €4.50 but not sure if you have to buy this from a machine as didn’t offer on bus. You can buy a return ticket! We never had an issue with parking although the car park was often busy as the Sushi restaurant is very popular. There is also a Chinese buffet restaurant opposite called Huy Cook and Eat. ({€25). Food was good. They offered lots of raw fish and I wasn’t aware that they actually cook it for you! Rooms were cleaned every day and shower was awesome. I would have given this 5 stars but some of the reception staff weren’t very helpful. Eg. Not knowing any information about basic stuff like the buses!

My husband and I were just passing through the area, and needed somewhere to stay the night after a long drive south from Holland. The Schlosswirt is just off the motorway, with convenient parking. Our double room was an absolute picture, combining antique furniture with modern technology and other fittings designed to provide comfort. Another highlight was our evening meal (including a memorable Tafelspitz and great Austrian wines). Charming breakfast too. Very friendly staff throughout the establishment, and the whole bill good value for money. Convenient situation for a walk in the village and the surrounding countryside (we saw traces of beavers, plus Karajan's grave!). Sadly we had to move on after one night, but we would love to come and stay again. Thank you, Schlosswirt and Schlosswirtin!

I recently stayed at the newly renovated Schloss Fuschl, a hotel that boasts a truly breathtaking location near Salzburg. Nestled beside one of the most stunning lakes in the world, the natural beauty surrounding this property is nothing short of spectacular. The serene waters, framed by lush, rolling hills and vibrant greenery, create a picturesque backdrop that is almost otherworldly. It’s easy to lose yourself in the tranquil environment, with the glistening lake reflecting the sky and the calmness of nature seeping into your soul. The decor of the hotel itself is exceptional, seamlessly blending modern luxury with classic charm, making it a feast for the eyes at every turn. However, despite the unparalleled beauty of the setting and the impressive decor, the experience at Schloss Fuschl was unfortunately marred by significant issues with service. The hotel, having opened only a month ago, clearly needed a soft opening period to address operational inefficiencies before welcoming outside guests. The service was disorganized, with staff morale appearing to be notably low. This led to an experience that fell far short of the standards one would expect from a Rosewood property, especially given the exorbitant cost of staying here. Upon arrival, we made our way to the dock, hoping to enjoy the remaining daylight by the lake. Unfortunately, the dock was filthy, littered with dirty towels and dishes, and there was no staff member in sight to assist us. This lack of attention to detail was disappointing, particularly given that there were still several hours of daylight left to enjoy the lake. The unkempt state of such a central part of the hotel’s outdoor experience was unacceptable. Dinner was another disappointing experience. The restaurant was packed with outside guests, making it nearly impossible for us, as hotel guests, to find a proper table. We were forced to sit at the bar while waiting, and even after the restaurant cleared out, no one came to offer us a table. The staff seemed overwhelmed and unresponsive, consistently telling us they were too busy whenever we tried to place a drink or food order. Upon further observation, it was clear that the front management had set the servers up for failure, which is inexcusable. While I understand that new openings can come with challenges, the issues at Schloss Fuschl go beyond typical growing pains. The service problems are severe enough to detract from the overall experience, making it difficult to enjoy the hotel’s otherwise outstanding location and decor. The Rosewood brand is known for its impeccable service, but unfortunately, this property falls short of that reputation. For travelers considering a stay here, I would recommend canceling your reservation if you are still within your cancellation window. The hotel is not ready to be open, and the experience is not worth the high cost. The management needs to take immediate action to resolve these issues before this beautiful property’s re