Hotel berhampiran Parish of St. Paul, Salzburg

Advertised as a 19th century building with rustic rooms and close to transportation links and only a short walk to Salzburg old town caught our eye. Our room, 31, on the third floor at the back of the property was basic and tired in need of modernisation. Still had the old worming toilet in the bathroom which I find unpleasant to say the least. Room was very warm even with the window open. A pedestal fan is supplied which helps and a fridge to keep those drinks cold. WiFi was ok but could only find 1 English speaking TV channel (Bloomberg) which was quite boring. Room serviced daily. Would have liked tea and coffee in the room but we knew this was the case when booking. Drinks and snacks are available at reception for a charge. Breakfast is standard continental buffet which was ample but nothing special. For tea drinkers there is a selection of different brews but no English Breakfast Tea. The closest I could find was Darjeeling. Was a little concerned about security as we were handed the key to our room from the 24 hr reception even though we had not met that person before and would not have been offended if I was asked for ID the first time. Baggage storage is the lobby which again isn’t secure and just watched over by reception. For those visiting Salzburg to see the sights, the hotel sells the Salzburg Card which we found very good value giving free entry to most places as well as free public transport which is so easy to understand and runs like clockwork. A pleasant stay although basic accommodation.

Strategically located hotel, cleanliness and rich and satisfying breakfast. Unfortunately, staying at this hotel was one that I had to have an unpleasant situation every day such as: -I ran out of water in the room, the receptionist with Asian features informed me that only by buying 2 bottles of water (which cost me €9 or something) with a bored and indignant tone I can have water in the room. The next day going to breakfast I saw by myself that in the lobby of the hotel they have courtesy lemon water in a big jar. - Unclear information received from reception I missed breakfast because I was not informed that breakfast is at different times on certain days. - Lack of clear communication between the cleaning staff and those at the reception: non-functional hair dryer in the room, changed after 4 days and still functional in the room. The hair dryer could not be changed because the technician only worked on Monday and on Thursday evening I noticed that it was not working. So I had to buy a hair dryer(€48- I couldn't find anything cheaper) I had the possibility to change the room but I was already tired because I had changed a room because of the noise from the street. - Rooms with a view to the street, to the front of the hotel, are uncomfortable because with the closing of the windows you can still hear the noise in the room from the cars. The only receptionist who was professional and empathetic was Anna and who managed to solve my minimum requirements.

Really awesome hotel! Very beautiful interior, super clean, staff were really nice and helpful, location near train station!! Definitely will come back here!

Hotel is 15-20 minutes walk from train station. Room size is acceptable. Breakfast variety is also average. Can order omelette and pancakes. Good selection of tea. Was there during Easter holidays so carrot cake was available for 2 days .

Eerste hotel op onze fietstocht van Salzburg naar Grado.. kamers zijn ruim, netjes en een goede service.ligt bij de Messe, met de fiets in 10 minuten in de Altstadt. Prima ontbijt! Helaas was grote restaurant niet open maar kon je wel eten in de bar…. Beperkte keuze waarbij wij een lekkere salade hebben gegeten

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

Struttura moderna e pulita. Comodo parcheggio sulla terrazza per le auto. Camera spaziosa e ordinata. Vicino al centro in zona commerciale e industriale. Prezzo competitivo per la città sicuramente consigliato perchi passa in auto da qui.

Booked this hotel for our ski holiday as only 60-90 mins from many ski resorts. Breakfast is amazing with lots of choice and every day had scrambled eggs and bacon plus many other options. Bus too opposite with number 4 bus running about every 20 mins until about 2230 hours. Cost for single is €3 euros. (Only take cash on buses). They also offer a day ticket for €4.50 but not sure if you have to buy this from a machine as didn’t offer on bus. You can buy a return ticket! We never had an issue with parking although the car park was often busy as the Sushi restaurant is very popular. There is also a Chinese buffet restaurant opposite called Huy Cook and Eat. ({€25). Food was good. They offered lots of raw fish and I wasn’t aware that they actually cook it for you! Rooms were cleaned every day and shower was awesome. I would have given this 5 stars but some of the reception staff weren’t very helpful. Eg. Not knowing any information about basic stuff like the buses!

We stayed for 4 nights in late April/early May. Our honest opinion is there is much to be very happy with ....but, there are a few things which prevented our stay from being excellent. The location is perfect if you want to explore Salzburg and the surrounding area. Parking is easily available and we also made use of the local bus service to get into Salzburg, using the app and buying a 24 hour card. The bus stop is a short walk away. The hotel has been designed to an exceptionally high modern standard. The finish, the furnishings, the decoration, the cleanliness - it's all very good indeed. There are other special touches, including access to hot drinks throughout the day from a good coffee machine. This was appreciated. Our room was a small double, finished to an excellent standard. Clean, with large walk in shower. We felt one of our mattresses (two single beds pushed together to make a double) was very uncomfortable, to the point of back ache and not a great night's sleep. We swapped sides part way through our stay to minimise the problem - One mattress was comfortable. One was awful. We were surprised to be woken up by housekeeping entering our room, shortly after 8am one morning. That's a bit early to be wanting to service bedrooms. Almost all of the staff we interacted with were friendly although we can't say everyone was, especially when they were busy. The breakfast staff were less friendly. Breakfast was a mixed, inconsistent experience. On the best days there was lots of choice and good quality items. On a couple of days, some items weren't replaced or topped up quickly enough - eg) croissants, eggs. One morning, we waited for a table for almost 25 minutes, with no acknowledgement from the staff and no queue. Other guests even jumped ahead of us to grab a table. That wasn't good, at all. The next couple of days we chose to have breakfast much earlier, which solved that problem. On check in, we were given a map of local restaurants, all a short drive away. We did go to a local pizzeria, which was acceptable. It's such a shame that there are no restaurant or bar facilities at the hotel, which would have made all of the difference for us. We would have really liked to enjoy an evening meal or even just drinks, at the hotel, after a busy day sightseeing. Our feedback is given with sincerity and is not a complaint. The hotel is beautiful and we would return. There are just some tweaks which would have made our experience better.

We stayed overnight on our way to Austria. We found the hotel without problem using Google Maps. We were warmly welcomed and directed to a well-furnished, air conditioned room. The room was furnished in a modern style. The room was clean as was the ensuite, which was exceptionally appointed. The room was quiet and the bed very comfortable. We dined in the restaurant where we enjoyed a tasty meal, freshly cooked and served quickly and pleasantly. The extensive inclusive breakfast buffet was most enjoyable. Car parking was in the hotel’s underground car park for an extra charge. We would book to stay again in this hotel.